Kozy-World GLD2460R, User Instruction, Page: 31 / 35

31
Problem Possible Cause Corrective Action
ODS/pilot lights
but flame goes out
when control knob is
released.
1. Gas supply turned off or
equipment shutoff valve closed.
2. Control knob not fully pressed
in while pressing ignitor button.
3. Air in gas lines when
installed.
4. ODS/pilot is clogged.
5. Control knob not in pilot
position.
6. Diaphragm in regulator is stuck.
1. Turn on gas supply or open
equipment shutoff valve.
2. Fully press in control knob
while pressing ignitor button.
3. Continue holding down
control knob. Repeat igniting
operation until air is removed.
4. Clean ODS/pilot (see Care
and Maintenance page 28) or
replace ODS/pilot assembly.
5. Turn control knob to pilot
position.
6. Replace gas regulator. Do
not attempt to fix.
Burner(s) does not
light afterODS/pilot is
lit
1. Burner orifice is clogged.
2. Burner orifice diameter is
too small.
3. Inlet gas pressure is too low.
1. Burner orifice (see Care
and Maintenance, page
28) or contact customer
service.
2. Contact customer service.
3. Contact your gas supplier.
Delayed ignition of
burner(s).
1. Manifold pressure is too low.
2. Burner orifice is clogged.
1. Contact your gas supplier.
2. Clean burner (see Care
and Maintenance, page
28) or contact customer
service.
Burner backfiring
during combustion
1. Burner orifice is clogged or
damaged.
2. Burner is damaged.
3. Gas regulator is damaged.
1. Clean burner orifice (see
Care and Maintenance,
page 28) or contact
customer service.
2. Contact dealer or
customer service.
3. Replace gas regulator.
Gas odor during
combustion.
1. Foreign matter between
control valve and burner.
2. Gas leak. (See Warning
Statement at top of page 30)
1. Take apart gas tubing and
remove foreign matter.
2. Locate and correct all
leaks (see “Checking Gas
Connections,” page 19)