kozy heat CHASKA 29-ROCK CSK-29-R, Installation And Operation Manual

Page: 34 / 39

34 TROUBLESHOOTING
Issue Cause Solution
Pilot and burner
extinguish while in
operation No LP (propane) gas in tank Check LP (propane) tank. Reill if necessary.
Incorrect glass assembly
installation Refer to Section 9.1 Glass Frame Assembly on page 21.
Incorrect vent cap installation Adjust if necessary.
Vent cap blockage Remove debris if necessary.
Exhaust vent pipe leaking
exhaust gases back into irebox Check for leaks and repair if necessary.
Soot appears on glass Improper rock placement Refer to Section 9.2 Rock Kit Installation on page 22.
Improper venturi setting Venturi air shutter may need to be opened slightly to allow more air
into the gas mix. Refer to Section 12.2.1.1 Venturi Adjustment on
page 32.
Incorrect vent cap installation Adjust if necessary.
Vent cap blockage Remove debris if necessary.
Flame burns blue and lifts
off burner Improper venturi setting Venturi air shutter may need to be opened slightly to allow more air
into the gas mix. Refer to Section 12.2.1.1 Venturi Adjustment on
page 32.
Incorrect vent cap installation Adjust if necessary.
Blockage or leakage of the vent
system Check the vent pipes for leaks, and the vent cap for debris. Repair
the vent pipes or remove debris from vent cap, if necessary.
No reaction to command Battery back batteries or
remote control batteries low Replace batteries.
No communication between
remote control and IFC module Reprogram remote control to IFC module (see Section 11.2 on page
26).
A maximum number of failed
ignitions or lame restorations
has been reached Reset IFC module (see Section 11.6 on page 27).