Konica Minolta SU-501, User Manual

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9
Troubleshooting
9-4 bizhub 350/250 (Phase 2.5)
9.2 Error codes
If an error occurred during a transmission, an error code appears in the Job
List or in a report. Perform the operations described below.
Scan to PC operations
Error Code Cause Remedy
EAXXXX The IP address specified by
the recipient is incorrect. Correct the recipient’s IP address.
ImageReceiver was not start-
ed. Start ImageReceiver.
The IP address of the recipient
is not specified correctly in the
dialog box that appears after
clicking "Receive Settings",
then "Connection Filter" in Im-
ageReceiver. Click "Receive Settings", then "Con-
nection Filter" in ImageReceiver, spec-
ify the correct IP address, and then
restart ImageReceiver.
ImageReceiver is not operat-
ing correctly. Restart the computer.
Re-install IP Scanner.
Check the TCP/IP settings on the com-
puter.
The LAN cable is not connect-
ed. Check that the LAN cable is correctly
connected.
The network settings on the
computer are not specified
correctly. Check the TCP/IP settings on the com-
puter.
The network load on the re-
cipient’s computer is too high. Check that large e-mail messages are
not being received at the recipient’s
computer and that large files are not
being downloaded from the Web.
Too much data is being sent. If a high scanning resolution has been
specified, decrease the number of
pages scanned at one time and scan
the document again.
Access is blocked by the set-
ting specified for the compu-
ter’s firewall (Windows
firewall) for the Internet con-
nection. Change the setting specified for the
computer’s firewall (Windows firewall)
for the Internet connection according
to the instructions from your network
administrator.