Koncar SE 5013 P.BH0, Operating And Installation Instructions

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CLAIMS
In case of a failure during the warranty period, do not attempt to fix it yourself. Contact an
authorised customer service to report the failure. When submitting a claim, follow the
instructions from the Warranty Certificate. Claims that are not accompanied with a properly
completed Warranty Certificate and invoice will not be accepted.
Requirements Before Contacting to Service
Problem Possible cause Solution
Oven does not
operate
•
oven may be plugged
off
•
oven operating mode
is not set
•
fuse failure
•
plug the cooker in electric power
•
set the oven operating mode with oven
operating mode selector knob
•
change the fuse
If you still have any problem with your
product, please call to the “Authorized
Service”.
Oven does not
heat
•
oven temperature is
not set
•
set oven temperature with oven
temperature selector knob
Interior lighting
lamp does not
ligh
•
defective light bulb
•
oven operating mode
is not set
•
replace light bulb with new as
described in chapter "Oven light bulb
replacement"
•
set the oven operating mode with oven
operating mode selector knob
Food is cooking
too fast or too
slow
•
wrong oven
temperature
•
set oven temperature, check shelf
location, cooking period, heat values
Water
condensation on
food and oven
door
•
food left too long
inside oven
•
remove food from oven after cooking
and don't leave it inside more than 20
min
Smoke is given
off while the oven
is working
•
oven is using first
time
•
oven is not cleaned
after the use
•
high temperature
settings
•
this is normal during first use
•
periodically clean the oven
•
do not use higher temperature settings
than those in the cooking tables
Red signal light is
not working
•
oven temperature is
not set
•
heater failure
•
set oven temperature
•
call to the “Authorized Service”
Information Related to Transport
If you need any transport :
Keep the original case of product and carry it with its original case when needed to
be carried. Follow the transport signs on case. Tape the cooker on upper parts, hats and
heads and saucepan carriers to the cooking panels. Place a paper between the upper cover
and cooking panel, cover the upper cover, then tape it to the side surfaces of oven. Tape
cardboard or paper onto the front cover on interior glass of oven as it will be suitable to the
trays, for the wire grill and trays in your oven not to damage to the oven's cover during
transport. Also tape the oven's covers to the side walls.