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6.5 Warranty
The Kolibri Domino is warranted for a period of one year from the date of purchase.
In most cases a unit malfunction can easily be corrected by performing a thorough
cleaning.
• Customer should allow the manufacturer the time and opportunity to test
and diagnose the machine to determine warranty and non-warranty claims
• After receiving and unpacking the unit, customer shall keep the package and its
user manual. Warranties are canceled in the event the device is transported in a
non-original packaging or operation/maintenance conditions are not met
Problem Description
Cause/Action
Inaccurate counting
1. Bills were incorrectly inserted into the hopper.
2. Turn off the machine and turn it back on.
3. The feeding gap is too wide. This may happen when brand new
notes are counted as their thickness differs greatly from used notes
to which the
machine’s gap is adjusted for by default. Narrow the gap by turning
the feed gap adjustment knob (refer to section 1.5, rear and front
view) counterclockwise. One slight turn at a time. Test after each
adjustment. Repeat the
procedure until a suitable gap width is reached. If the resistance
against the bill feels too strong, loosen the gap by turning the screws
clockwise.
Bills are jammed
Turn off the machine. Remove any jammed bills by opening the
back door, push the metal latch down to get access to in between
upper and lower sensor blocks (refer to section 6.3 step 4). Look for
any foreign objects inside the unit (paper clips, rubber bands, etc.).
Remove foreign objects, if any. Push up the lower sensor block to it’s
initial position. Secure the back door.
Other possible errors continued:
Summary of Contents for Domino
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