Kolibri Domino User Manual Download Page 22

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Error message display:

Error Message

Cause

Solution

UV SUSPECT

Suspect bill detected by ultraviolet

detection or UV detection issue

Remove top bill from stacker.

This bill is not added to count.

Press start to continue.

MG SUSPECT

Suspect bill detected by magnetic

detection or MG detection issue

Remove top bill from stacker.

This bill is not added to count.

Press start to continue.

IR SUSPECT

Suspect bill detected by infrared

detection or IR detection issue

Remove top bill from stacker.

This bill is not added to count.

Press start to continue.

IMAGE SUSPECT

Image of the bill is not genuine.

Remove top bill from stacker.

This bill is not added to count.

Press start to continue.

ID ERROR

Image of the bill is not recognized

Banknote tilt.

Remove top bill from stacker.

This bill is not added to count.

Press start to continue.

DIFFERENT

DENOMINATION

Denomination of the bill does

not match

Machine in SORT mode.

Different denomination detected.

Remove top bill from stacker.

This bill is not added to count.

Press start to continue.

SIZE SUSPECT

The size of the bill is not genuine.

Remove top bill from stacker.

This bill is not added to count.

Check size of the bill and make sure

bill is not bent.

DOUBLE

SUSPECT

The last counted bill is a double note or

has double detections issue.

Ensure top bills in stacker are not stuck

together.

Remove all bills from stacker.

Not added to the count total. Recount.

HALF NOTE

The last counted bill doesn’t confirm

size of the bill or the bill might be torn

or folded.

Ensure top bills in stacker are

standard size and or not folded.

Remove all bills from stacker.

Not added to the count total. Recount.

CHAIN ERROR

Two or more bills passed as one.

Ensure bills are loaded properly.

Remove all bills from stacker.

Not added to the count total. Recount.

Summary of Contents for Domino

Page 1: ......

Page 2: ......

Page 3: ...____________________________________________________ 9 4 FUNCTIONS 4 1 Auto and Manual Function_____________________________________________________ 10 4 2 Add Function__________________________________________________________________ 10 4 3 Batch Function_________________________________________________________________ 10 4 4 Add Batch Function_____________________________________________________...

Page 4: ... of electrical shock do not disassemble this unit Disassembling will expose you to dangerous voltages and other safety risks Incorrect reassembly may cause electrical shock when the unit is subsequently used Only use this product with the power cord supplied with the it Plug the power cord into a properly grounded wall outlet Do not remove the grounding pin from the power cord Failure to properly ...

Page 5: ...aning Brush Calibration Card White Paper Card Printer sold separately 1 4 Specifications Counting speed Adjustable 800 1000 and 1200 bills min Hopper capacity 500 bills Stacker capacity 200 bills Weight 12 8 lbs 5 8 kg Dimensions 11 3 x 8 9 x 9 25 287mm x 270mm x 235mm Power source AC 100 240 V 50 60Hz 70W 2 ...

Page 6: ... 4 Control Panel 5 TFT Screen 6 microSD Card Port 7 Stacker 8 Carrying Handle 9 Back Door 10 Back Door Handle 11 RJ11 Port Printing 12 USB Port 13 Power Switch 14 AC Power 15 Fuse 1 5 Views of the Kolibri Domino 2 5 6 FRONT VIEW 11 9 10 12 13 14 15 BACK VIEW 3 4 7 8 ...

Page 7: ...in incriments of 1 or 10 Press for 1 Hold for 10 6 PRINT Button Prints the displayed report if a printer is connected 7 Display Shows total count and all settings or shows all data 8 MENU Button Shows settings and works as a back button in Menu 9 MODE Button Changes mode and moves cursor up in Menu 10 CLEAR Button Resets the count and moves cursor down in Menu 11 START STOP Button Starts or Stops ...

Page 8: ...tion Activated 4 Selected Batch Number Activated 5 Number of Bills Counted 6 Total Value Counted 7 Auto Manual Start Function 8 Counterfeit Detection ON 9 Time 10 Date 11 Serial Number of Last Bill Scanned 12 Number of Rejected Bills 1 2 3 4 5 6 8 7 9 1 1 10 12 5 ...

Page 9: ...ing speed of the machine it is important to correctly load the hopper Bills should be placed in a neat stack prior to being placed into the hopper Avoid counting bills that are wet excessively dirty spoiled folded curled or with foreign material like clips bands etc Bills such as these can cause the machine to malfunction Adjust the hopper bill guides to a size slightly wider 0 10 on each side tha...

Page 10: ...7 TIPS To Reduce Rejects 1 MAKE A STACK Correct or remove bills that are severly wrinkled damaged or folded Square the bill stack 3 FEED THE BILLS 2 LOAD THE STACK ...

Page 11: ...g the MODE button until SORT is displayed on the home screen SORT mode allows the user to count and sort bills by one denomination which is automatically determined by the first bill scanned in a stack This can be useful to be sure that there are no bills of other denominations in a large strap of one denomination The first bill in the hopper determines the counting and sorting denomination Any ti...

Page 12: ...ep track of the total number of bills along with the total value displayed on the home screen When the operation is complete the user can review a detailed report by pressing the REPORT button To return to VSort mode from another mode press the MODE button until VSORT is displayed on the home screen Note that Domino will keep in memory the last mode used 3 4 Count Mode This mode is available by pr...

Page 13: ...pressed to begin each count To go back to Auto function repeat steps listed above and select AUTO function 4 2 Add Function This function is available by pressing the ADD button on the control panel When ADD function is activated an ADD will be displayed on the home screen ADD function allows the user to count multiple stacks of bills while keeping track of the total amount and value of bills coun...

Page 14: ...ser may add bills to the hopper to complete the batch or remove the incomplete batch from the machine To exit BATCH function press again the BATCH button until BATCH disappears from the home screen 4 4 Add Batch Function This function batches the desired quantity of bills and monitors the running total at the same time To activate this function press the ADD and BATCH buttons separately both icons...

Page 15: ...d CLEAR buttons to choose a sub menu press START STOP button To go back to main menu screen or home screen press MENU button Description of the Menu Menu Description 1 SETTINGS Include main settings options like Speed Auto Man ual Start Beep Date Time Printing Interface Color Display Brightness Sleep Mode 2 DETECTIONS Activate or deactivate serial number recognition printer connection and detectio...

Page 16: ...ING THE HOPPER For best results it is recommended to use an air duster and a soft bristle brush to remove any dust or debris from the interior of the unit When not using the machine for an extended period cover it with the dust cover not included with the unit to prevent dust from settling inside All parts of the Kolibri Domino need daily care and cleaning Pay close attention to the sensors which ...

Page 17: ...14 1 Hopper Sensor 2 Stacker Sensors 3 Upper Sensors Block 4 Lower Sensors Block 1 2 3 4 ...

Page 18: ......

Page 19: ... the instructions below to turn the adjustment screw at the top of the unit a Adjust the knob slight turn at a time and then retest b If the bill feels too loose tighten the feed gap by turning the adjustment screw clockwise c If the resistence against the bill feels too strong loosen the gap by turning the screw counterclockwise IMPORTANT NOTE The Kolibri Domino s feed gap adjustment can be sensi...

Page 20: ...ned ON 2 Press MENU button move down and select 4 SERVICE when in SERVICE select 2 CALIBRATION when in CALIBRATION CIS will be highlighted and instruction will be written on the screen 3 Then turn the machine backside front 4 Pull the back door handle to get access to sensor blocks When inside push the metal latch down to get access to upper and lower sensor block with CIS sensors Put provided lam...

Page 21: ... CIS check ok is displayed remove the calibration card from the inside of the machine 10 Reset the machine by turning it off then on 11 Same steps must be taken for the UV IR calibration process 12 The CIS calibration is done 6 4 Troubleshooting NOTE The Domino like all other discriminators on the market with intergrated detectors cannot guarantee a counted bill to be genuine or counterfeit There ...

Page 22: ...ed to count Press start to continue DIFFERENT DENOMINATION Denomination of the bill does not match Machine in SORT mode Different denomination detected Remove top bill from stacker This bill is not added to count Press start to continue SIZE SUSPECT The size of the bill is not genuine Remove top bill from stacker This bill is not added to count Check size of the bill and make sure bill is not bent...

Page 23: ...rom turning If not resolved contact Kolibri technical service START SENSOR Issue with the start sensor Clean the sensor See section 6 1 Maintenance for location of sensors BACK DOOR OPEN Back door not securely closed Ensure back door is closed Press start to continue Other possible errors Problem Description Cause Action Machine does not turn on Ensure the power cord is connected properly Check th...

Page 24: ...e feeding gap is too wide This may happen when brand new notes are counted as their thickness differs greatly from used notes to which the machine s gap is adjusted for by default Narrow the gap by turning the feed gap adjustment knob refer to section 1 5 rear and front view counterclockwise One slight turn at a time Test after each adjustment Repeat the procedure until a suitable gap width is rea...

Page 25: ...tion or maintenance rules requirements set in the user manual are not met There is mechanical damage to the unit or the sealed portions of the unit have been opened or tampered with There are foreign objects or liquid inside the unit The warranty does not cover shipping to Kolibri s technical service center 6 6 Contact Information Technical Support contact information http kolibriusa com contact W...

Page 26: ...Kolibri 2021 Printed in China Specifications subject to change without notice www KolibriUSA com FNDOMB062021 ...

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