TS_610_01 PowerWAVE 6000 S3 (60-120kVA) User Manual 21/10/19
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7: Troubleshooting
7.3
Troubleshooting table
7.4
Contacting service
Kohler Uninterruptible Power Ltd has a service department dedicated to providing routine maintenance and emergency
service cover for your UPS. If you have any queries regarding your UPS please contact us.
We recommend that your UPS is protected by an extended warranty agreement. These agreements assist us in caring for
your UPS, ensuring that it is well maintained and attended to promptly should any problems occur.
ALARM CONDITION
MEANING
SUGGESTED SOLUTION
MAINS RECT. FAULT
Input mains power supply is outside
prescribed tolerance.
The UPS input mains voltage to UPS is low or missing.
If site power appears to be OK, check the UPS input
mains supply fuses /circuit breakers etc.
MAINS BYP. FAULT
Bypass mains power supply is outside
prescribed tolerance.
The UPS bypass mains voltage to UPS is low or missing.
If site power appears to be OK, check the UPS input
mains supply fuses /circuit breakers etc.
OUTPUT SHORT
There is a short circuit at the output of
UPS (on the load side).
Check for a short circuit on a connected load.
Check all output connections and protective devices.
OVERLOAD
Load exceeds the UPS rated power.
Identify which piece of equipment is causing the overload
and disconnect it from the UPS.
TEMPERATURE HIGH
UPS temperature has exceeded the
allowed value.
Check the ambient temperature of the UPS is <40°C.
If the ambient temperature is normal call the authorised
service centre for assistance.
INV. PHASE FAULT
Inverter is faulty.
Call the authorised service centre for assistance.
SYNCHRON. FAULT
The inverter and mains are not
synchronised.
The frequency of the UPS input mains supply is outside
the configured UPS operating limits and the UPS static
bypass has been temporarily disabled.
Call the authorised service centre for assistance if this is
a repetitive problem.
BATTERY IN DISCHARGE
Battery is near end of autonomy.
Shutdown the load connected to UPS before the UPS
switches itself off to protect its batteries
MANUAL BYP IS CLOSED
Maintenance bypass closed.
Load supplied by mains
This alarm is only displayed if the UPS is on maintenance
bypass. If this is not a desired state, turn on the UPS
system following the correct operating procedure.
Kohler Uninterruptible Power Ltd
Woodgate
Bartley Wood Business Park
Hook
Hampshire, United Kingdom
RG27 9XA
Tel:
+44 (0)1256 386701
0800 731 3269 (24Hr.)
Email:
