Troubleshooting (cont.)
Symptoms
Probable Causes
Recommended Action
5.
Noisy operation.
A.
Metal suction screen is not in place
over the plastic suction cover.
A.
Position the metal suction screen over
the plastic suction cover to prevent
cavitation.
B.
Insufficient water level in the
overflow channel.
B.
Fill the bathing well until water flows
over the bathing well rim, into the
overflow channel, and covers the
overflow channel sensors. Suggested
fill level is to the drain overflow.
Make sure the bath drain seals
properly.
C.
Pump/motor rattles.
C.
Make sure the pump/motor banding
straps have been cut.
6.
Water
temperature drops
significantly over
20 minutes of
operation.
A.
Heater limit switch tripped. Indicator
light should be
″
On
″
during
operation.
A.
Reset the GFCI/RCD.
B.
Heater does not work.
B.
Check the wiring or replace the
heater. Refer to the installer/dealer.
7.
Chromatherapy
lights do not
work.
A.
Damaged wiring harness.
A.
Check the wiring harness. Refer to
the installer/dealer.
B.
Control does not work.
B.
Check wiring or replace the control.
Refer to the installer/dealer.
8.
Remote control
does not work.
A.
Batteries improperly installed or
dead.
A.
Replace batteries.
B.
Antenna on wiring harness is
damaged.
B.
Replace wiring harness. Refer to the
installer/dealer.
C.
Remote control not programmed
correctly.
C.
See remote control Homeowners
Guide or Service Manual.
D.
Remote control does not work.
D.
Replace remote control. Refer to the
installer/dealer.
E.
Control does not work.
E.
Replace control. Refer to the
installer/dealer.
9.
Water does not
reach bath rim
upon filling.
A.
No power to the unit.
A.
Turn on the power.
B.
Level probe wires loose.
B.
Check/reconnect wires. Refer to the
installer/dealer.
C.
Butterfly valves do not work.
C.
Check wiring; replace butterfly valves
if necessary. Refer to the
installer/dealer.
D.
Control does not work.
D.
Replace control. Refer to the
installer/dealer.
1019731-5-D
12
Kohler Co.
