A-61916 August 2019
63
Problem
Possible Solution
Scanner is running slow
• Your PC may not meet the minimum requirements for the scanner.
• Disable any anti-virus or security suite software. If the problem
resolves, consult the anti-virus or security suite software
documentation for how to use exceptions or exclusions and add the
Kodak folders.
• Some image processing functions will reduce scanner speed.
• Resolution (dpi) setting may be set too high.
• Your virus software may be scanning all TIFF or JPEG files.
• Ensure you are scanning to a local drive.
Documents are skewed during
scanning
Make sure that:
• the input tray side guides are adjusted to fit the documents being fed.
• documents are being fed perpendicular to the feed module.
• all staples and paper clips have been removed from the documents.
• the feed module, separation roller, and drive rollers are clean.
• the scanner cover is firmly closed.
Scanner pauses excessively during
scanning
Make sure that:
• the host computer meets minimum requirements for scanning.
• there is enough free space on the hard disk drive.
• all other applications are closed.
• you are using a USB 2.0 (or higher) connection.
You can also try changing the scanning options (compression, etc.) in
your scanning application.
Roller marks or streaks appear on
documents after scanning
Clean the feed module, transport rollers and separation roller and tires.
Refer to “5 Maintenance” on page 49.
Vertical lines appear on the image
• Clean the CIS Imagers. Refer to “5 Maintenance” on page 49.
• Enable the
Streak Filter
option or increase the aggressiveness.
Summary of Contents for S2000f Series
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