Kodak EasyShare Printer Dock Plus User Manual Download

Page: 55 / 66

Troubleshooting

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Chapter 9, Getting help

SD/MMC card slot light

Light status

Cause

Action/solution

Light blinks green

Slow blink: the SD/MMC
card reader is initializing
or communicating with
the printer dock.

None required.

Fast blink: there is a card
or communication error.

Remove the card and make sure the
card is not write protected or
damaged. Replace with a new card if
necessary. Reinsert the card.

Light is off

The SD/MMC card is not
inserted or is improperly
inserted in SD/MMC card
slot.

None required.

Summary of Contents for EasyShare Printer Dock Plus

Page 1: ...Kodak EasyShare printer dock plus User s Guide www kodak com For interactive tutorials www kodak com go howto ...

Page 2: ...Eastman Kodak Company 343 State Street Rochester New York 14650 Eastman Kodak Company 2004 All screen images are simulated Kodak EasyShare and XtraLife are trademarks of Eastman Kodak Company P N 4J1218 ...

Page 3: ...or 5 Slide Show button light 16 SD MMC card slot light 6 Auto Enhance button light 17 SD MMC card slot 7 IR sensor for optional remote or infrared device 18 USB device connector light 8 Paper tray 19 USB device connector for optional Kodak card reader or PictBridge compatible device 9 Paper tray door 10 Print button light 20 Audio Video A V out connector for television viewing 11 4 way control 4 1...

Page 4: ...de view 1 Universal camera insert installed as shown 6 Cooling vents 2 Locator pin for camera 7 Slot for paper path 3 Camera connector 8 Color cartridge installed as shown 4 Power connector DC in 9 Cartridge door 5 USB connector to computer 5 7 9 8 4 1 2 3 6 ...

Page 5: ... battery 7 Important battery information 8 Docking and charging your EasyShare digital camera 9 Setting the picture quality 11 Tagging pictures for automatic printing 11 3 Printing without a computer 12 Printing from your EasyShare digital camera 12 Printing from the internal SD MMC card reader 13 Printing from a Kodak card reader 14 Printing tagged pictures 15 Printing from a PictBridge compatibl...

Page 6: ...r 28 Transferring pictures from a PictBridge compatible device 29 Printing from a computer 30 Canceling printing 32 7 Care and maintenance 33 General care 33 Cleaning the paper feed roller 34 Traveling with your printer dock 34 8 Troubleshooting 35 Printing problems 35 Transfer communication problems 41 Printer dock plus status lights 42 9 Getting help 50 Helpful links 50 Telephone customer suppor...

Page 7: ...r camera may use a different battery type see page 7 Purchase additional accessories for the Kodak EasyShare printer dock plus at a retailer of Kodak products or visit www kodak com go accessories 1 2 Printer dock Paper tray 5 6 AC power adapter AC power cord 3 Kodak color cartridge photo paper kit PH 10 10 pack 7 Universal camera insert pre installed 4 Kodak EasyShare Ni MH rechargeable battery p...

Page 8: ...ffect picture quality Allow enough space on all sides of the printer dock to let you connect and disconnect cables change the color cartridge and add paper Installing the custom camera insert The Kodak EasyShare printer dock plus comes with a universal camera insert already installed The insert allows most Kodak EasyShare CX DX6000 7000 series and LS600 series digital cameras to fit on the printer...

Page 9: ...OCK Use only the AC power adapter included with your printer dock Other adapters or cords can damage your camera printer dock or computer 1 Remove the camera from the printer dock 2 Connect the AC power cord to the AC power adapter then to the back of the printer dock NOTE The AC power cord included with your printer dock may be different from the one shown 3 Connect the AC power cord into a power...

Page 10: ...lor cartridge IMPORTANT Use only Kodak color cartridge paper kits for your printer dock Do not force the cartridge in or out of the printer dock 1 Open the cartridge door on the side of the printer dock 2 Check to make sure there is no slack in the color cartridge ribbon To remove slack push in on the cartridge spool then rotate the spool clockwise IMPORTANT Be careful not to rotate the spool more...

Page 11: ...per light is off before attempting to remove the color cartridge To remove the color cartridge open the color cartridge door then push up on the green lever and slide the cartridge out Handling and storing the paper To avoid fingerprints handle the paper by the edges or by the perforated tabs Do not touch the glossy side of the paper When storing remove the paper tray then close the paper tray cov...

Page 12: ...t load paper that is missing perforated tabs To avoid fingerprints do not touch the glossy side of the paper 3 Carefully fan the paper to keep the sheets from sticking together 4 Load the paper into the paper tray with the Kodak logo side facing down 5 Close the paper tray cover Purchase Kodak color cartridge paper kits and other accessories at a retailer of Kodak products or visit www kodak com g...

Page 13: ...e cameras Other manufacturers batteries are not supported Damage caused by unauthorized accessories is not covered under warranty NOTE The Ni MH rechargeable battery pack and Li Ion rechargeable battery are not charged when you receive them Make sure to completely charge them before using them with your camera see page 9 If your camera came with non rechargeable batteries If your camera came with ...

Page 14: ...se of the flash Dirt on the battery contacts can affect battery life Wipe the contacts with a clean dry cloth before loading batteries in the camera Battery performance is reduced at temperatures below 41 F 5 C When using your camera in cold weather carry spare batteries and keep them warm Do not discard cold batteries that do not work when they return to room temperature they may be usable If you...

Page 15: ... dock connector and locator hole 3 Place the camera on the printer dock making sure to align the dock connector and locator hole with the camera connector and locator pin Push down to seat the connector Keep the camera wrist strap clear of the paper path to the front and rear of the printer dock The camera is now powered by the printer dock instead of the camera battery The Kodak EasyShare Ni MH r...

Page 16: ...e battery pack overnight do not interrupt the discharge recharge cycle 1 Make sure the Ni MH rechargeable battery pack is in the camera 2 Place the camera on the printer dock see page 9 3 Press and hold the Battery charging lights Refresh button until the Battery charging lights begin flashing green approximately 5 seconds The charging lights monitor the refresh status NOTE Refreshing works with t...

Page 17: ... Make sure Print is highlighted to tag all pictures in the current image storage location highlight Print All then press the OK button 4 Press to select the number of copies 0 99 The default is one Zero removes the tag for a selected picture The Print icon is displayed in the status area To apply a print quantity to other pictures press to locate them Keep the print quantity as is or press to chan...

Page 18: ...d pictures for printing using your EasyShare digital camera instead of printing the current picture all tagged pictures will be printed see page 15 To review and choose pictures to print press the Left Right control on the printer dock For each picture you want to print press to select the number of copies When finished with your selections press the Print button The Print light blinks and printin...

Page 19: ...card as shown then push the card into the SD MMC card slot to seat the connector NOTE If an SD MMC card is already inserted but the connection has timed out remove then reinsert the card to re establish a connection The SD MMC card slot light blinks while the printer dock reads the card then glows steady green To print the current picture press the Print button NOTE If you tagged pictures for prin...

Page 20: ...rinter dock NOTE If the card reader is already plugged in but the connection has timed out disconnect then reconnect the USB cable to re establish a connection 3 Insert the memory card into the card reader see your card reader user s guide for details Do not insert more than one card at a time The USB device connector light blinks while the printer dock reads the card then glows steady green To pr...

Page 21: ...d pictures press the Cancel button Printing from a PictBridge compatible device The Kodak EasyShare printer dock plus offers PictBridge technology which lets you communicate with any PictBridge compatible camera or device 1 Open the accessory door on the printer dock 2 Plug the USB connector from the PictBridge compatible device into the USB device connector located on the side of the printer dock...

Page 22: ...technology including many PDAs and wireless mobile telephones Use your infrared device to review pictures choose printing options and print See your device user s guide for details NOTE When using the remote control or a wireless infrared device with your printer dock plus make sure the IR sensor on the printer dock is not obstructed For more information visit the Infrared Data Association Web sit...

Page 23: ...ting If the picture size option selected on your device does not match any of the picture size options on the printer dock the closest available picture size option on the printer dock is automatically selected 3 Continue changing other settings or begin printing To change the default picture size Select a picture size see above then press and hold the Picture Size button for 4 seconds The selecte...

Page 24: ...mputer Enhancing your pictures Use Auto Enhance to automatically enhance over or underexposed pictures To apply Auto Enhance to a print job When setting up a print job press the Auto Enhance button before pressing the Print button The Auto Enhance light glows steady then blinks during printing To change the default so Auto Enhance is always on Press and hold the Auto Enhance button for 5 seconds T...

Page 25: ... kodak com go support 19 Removing the perforated tabs from the paper IMPORTANT Remove perforated tabs only after printing Paper missing perforated tabs will not feed properly 1 Fold the tabs up then down 2 Remove each tab and discard ...

Page 26: ...with your Kodak EasyShare digital camera if included To purchase one separately see a retailer of Kodak products or visit www kodak com go accessories Connecting to your television 1 Open the accessory door on the printer dock 2 Connect the A V cable from the printer dock A V out connector to the television video in port yellow and audio in port white 3 Set Video Out NTSC or PAL on your camera to ...

Page 27: ...videos during the slide show press on the printer dock During the slide show you can select pictures to print by pressing Press to choose the number of copies for that picture IMPORTANT If after you press you decide not to print the picture select 0 on the copies screen before resuming the slide show or press to exit the print screen altogether To resume the slide show press If no button is presse...

Page 28: ...he CD Mac OS X double click the CD icon on the desktop then click the Install icon Windows OS based computers Macintosh computers Windows 98 98SE ME 2000 SP1 or XP OS Internet Explorer 5 01 or higher 233 MHz processor or greater 64 MB RAM 128 MB RAM for Windows XP OS 200 MB hard disk space available CD ROM drive Available USB port Color monitor 800 x 600 pixels 16 bit or 24 bit recommended Power M...

Page 29: ...n double click Print Center c In the Printer List window click the Add Printer button d Select the printer dock then click Add The printer dock is added to your computer IMPORTANT When prompted take a few minutes to electronically register your printer dock and software This lets you receive information regarding software updates and registers some of the products included with the printer dock Yo...

Page 30: ...Control Panel may be found in the Start menu 2 Double click Add Remove Programs 3 Select Kodak EasyShare software then click Remove 4 Select Modify to uninstall single components such as the printer driver or select Remove to uninstall all components 5 Follow the on screen instructions Restart the computer if prompted Mac OS X 1 Double click the operating drive for your system 2 Select Library the...

Page 31: ...ee a retailer of Kodak products or visit www kodak com go accessories IMPORTANT Make sure your camera is NOT docked when you connect the printer dock to the computer 1 Make sure Kodak EasyShare software is installed on the computer see page 22 2 Plug the labeled end of a USB cable into the labeled USB port on your computer See your computer documentation for details 3 Plug the other end of the USB...

Page 32: ...transfer pictures from the printer dock to your computer See the Kodak EasyShare software Help for details The printer dock Transfer light blinks while the pictures are being transferred The Transfer light continues to blink until the Transfer or Print button is pressed the camera is removed from the printer dock or the connection times out NOTE With the software installed pressing the Transfer bu...

Page 33: ...rinter dock reads the card 5 Press the Transfer button on the printer dock Kodak EasyShare software opens on your computer if it is installed 6 Use Kodak EasyShare software to transfer pictures from the printer dock to your computer See the Kodak EasyShare software Help for details The printer dock Transfer light blinks while the pictures are being transferred The Transfer light continues to blink...

Page 34: ...ert the memory card into the card reader see your card reader user s guide for details Do not insert more than one card at a time The USB device connector light blinks while the printer dock reads the card 6 Press the Transfer button on the printer dock Kodak EasyShare software opens on your computer if it is installed 7 Use Kodak EasyShare software to transfer pictures from the printer dock to yo...

Page 35: ...in but the connection has timed out disconnect then reconnect the USB cable to re establish a connection 5 Press the Transfer button on the printer dock Kodak EasyShare software opens on your computer if it is installed 6 Use Kodak EasyShare software to transfer pictures from the printer dock to your computer See the Kodak EasyShare software Help for details The printer dock Transfer light blinks ...

Page 36: ...1 Make sure Kodak EasyShare software is installed see page 22 and the printer dock is connected to your computer see page 25 2 Click the My Collection tab 3 Select the pictures you wish to print 4 Click the Print at Home tab 5 Make sure the printer dock is selected as the current printer 6 Change any other settings such as paper size and print layout then click Print NOTE The Picture Size and Auto...

Page 37: ...and select Print from the File menu NOTE The Picture Size and Auto Enhance buttons on the printer dock are disabled when printing from a computer Set printing options in the application from which you are printing Choosing a color mode Kodak s color mode feature uses automatic color correction to help you make great looking prints in no time The Kodak EasyShare printer dock plus features three col...

Page 38: ...enu then select Color 4 Select Kodak Color 5 Select a color mode option 6 Click OK when complete Canceling printing Canceling printing from the computer Windows OS based computer 1 Double click the printer icon in the system tray 2 Click the print job you want to cancel 3 Select Document then select Cancel Mac OS X 1 In Print Center double click the printer icon 2 Click the job you want to cancel ...

Page 39: ...g vents Avoid blocking the back of the printer dock and paper tray exit Keep power and USB cables away from the paper path Keep the surrounding area vacuumed and litter free Protect the printer dock from tobacco smoke dust sand and liquid spills Avoid placing objects on the printer dock Keep the printer dock accessories and supplies away from direct sunlight and out of high temperature environment...

Page 40: ...per feed roller Advance the feed roller with your thumb as necessary and continue cleaning 5 Allow the paper feed roller to fully dry before reconnecting the power Traveling with your printer dock IMPORTANT When traveling keep the printer dock accessories and supplies away from direct sunlight and out of high temperature environments such as a vehicle parked in the sun Consider purchasing the AC p...

Page 41: ...l the paper tray then press Check the paper 1 Remove the paper tray page 6 2 Inspect the paper supply make sure paper is not damaged in any way or removable tabs have not been detached Replace with new paper if necessary 3 Carefully fan the paper to keep the sheets from sticking together 4 Reload the paper tray Do not exceed the fill line 5 Re install the paper tray then press to resume printing C...

Page 42: ... for jammed paper 3 Remove the paper supply from the paper tray Carefully fan the paper to keep the sheets from sticking together 4 Reload the paper tray Do not exceed the fill line 5 Re install the paper tray then press to resume printing If the Color cartridge light is blinking quickly check the color cartridge IMPORTANT The color cartridge may lock in place if there is a paper error Do not atte...

Page 43: ...by the edges or by the removable tabs page 5 Print is spotted Check to see if the paper is dirty and use a dry lint free cloth to wipe clean For excessive dirt or debris thoroughly clean the paper tray and load new paper page 6 NOTE When storing paper remove and close the paper tray and paper tray door to keep dust and debris from collecting on the paper or inside the printer dock page 5 Print is ...

Page 44: ...rinting from an application on your computer select the proper paper size in print options A selected picture does not print The image file may be corrupt Review the picture on the camera or computer and delete if necessary The image file may not be JPEG format The printer dock can only print JPEG files in standalone mode Connect to a computer page 25 and use EasyShare software to print BMP and TI...

Page 45: ...page 15 Re establish the connection disconnect then reconnect the USB cable from the PictBridge compatible device to the printer dock Make sure there is at least one picture in the PictBridge compatible device s internal memory or memory card Nothing happens when you try to print from the computer Check the USB connections from the printer dock to the computer page 25 The computer may be transferr...

Page 46: ...e color cartridge without first clearing the paper error Make sure the Paper light is off before attempting to remove the color cartridge Check to see if the paper tray is empty or if paper is missing perforated tabs Reload paper if necessary page 6 then try again Make sure paper is not jammed Clear the jam if necessary page 36 then try again Paper runs out before the color cartridge or vice versa...

Page 47: ...ak EasyShare printer dock plus is compatible with the Kodak 8 in 1 card reader and the Kodak 6 in 1 card reader each sold separately Other Kodak USB card readers may work with the printer dock plus however other manufacturers card readers are not supported Close unnecessary software applications and minimize remaining application windows Follow any messages on the screen that may have been hidden ...

Page 48: ... attempting to remove the color cartridge Light is off The color cartridge is properly installed and is working normally None required Light blinks amber Slow blink for 60 seconds the color cartridge is nearly depleted None required Fast blink there is a color cartridge jam Clear the jam page 36 then press Light glows steady amber The color cartridge is depleted Install a new color cartridge page ...

Page 49: ... jam page 36 then press Printing stopped during mid print the paper may be damaged or is missing removable tabs page 37 Remove loose paper Check the paper supply Reload with new paper if necessary then press Light glows steady amber The paper tray is empty Load paper page 6 then press The paper tray is not installed or is improperly installed Remove the paper tray check that paper is properly load...

Page 50: ...e charge status of the battery Ascending steady green lights The battery is charging Charging is complete when all three lights are lit Leave the camera on the dock to continue charging or maintain the charge One blinking red light The battery is not properly installed Re install the battery in the camera The battery or connector pin is damaged Check for damage The camera and battery have been exp...

Page 51: ...make sure a memory card is inserted The camera is not docked or a compatible Kodak card reader is not connected The camera is not properly seated on the connector Reseat the camera on the printer dock page 9 The camera or card reader is transferring pictures to the computer or has established an active connection to the computer None required When transfer is complete press the blinking Transfer b...

Page 52: ...he PictBridge compatible device None required To enable Transfer 1 Connect printer dock to computer page 25 2 Take pictures 3 Dock the camera or connect a compatible Kodak card reader page 14 or PictBridge compatible device page 12 If using a card reader make sure a memory card is inserted The camera is not docked a compatible Kodak card reader or PictBridge compatible device is not connected or a...

Page 53: ...ed The camera is not docked a compatible Kodak card reader or PictBridge compatible device is not connected or a memory card is not inserted The camera is not properly seated on the connector Reseat the camera on the printer dock page 9 The camera card reader or PictBridge compatible device is transferring pictures to the computer or has established an active connection to the computer None requir...

Page 54: ... Light blinks green Slow blink the device is initializing or communicating with the printer dock None required Fast blink there is a device or communication error Check the USB connections from the device to the printer dock page 15 Disconnect then reconnect USB cable from printer dock to device Light is off There is no device connected to the USB device connector on the printer dock None required...

Page 55: ...nks green Slow blink the SD MMC card reader is initializing or communicating with the printer dock None required Fast blink there is a card or communication error Remove the card and make sure the card is not write protected or damaged Replace with a new card if necessary Reinsert the card Light is off The SD MMC card is not inserted or is improperly inserted in SD MMC card slot None required ...

Page 56: ...are software www kodak com go easysharesw or click the Help button in EasyShare software Get help with the Windows operating system and working with digital pictures www kodak com go pcbasics Register your printer dock www kodak com go register Purchase a full range of printer dock and camera accessories www kodak com go accessories See online demonstrations of your product www kodak com go howto ...

Page 57: ...ived Australia 1800 147 701 Malaysia 1 800 803 418 Austria 0179 567 357 Netherlands 020 346 9372 Belgium 02 713 14 45 New Zealand 0800 440 786 Brazil 0800 150000 Norway Norge 23 16 21 33 Canada 1 800 465 6325 Philippines 1 800 1 888 9600 China 800 820 6027 Metro Manila only 632 636 9600 Denmark 3 848 71 30 Portugal 021 415 4125 Ireland 01 407 3054 Singapore 800 6363 036 Finland 0800 1 17056 Spain ...

Page 58: ...n while printing 60 watts maximum Print speed 60 sec standalone and with computer NOTE Print speed is dependent on picture size number of continuous prints and environmental conditions Size Without paper tray 5 28 x 7 40 x 3 27 in 134 x 188 x 83 mm With paper tray 13 15 x 7 40 x 3 27 in 334 x 188 x 83 mm Weight Without paper tray 33 5 oz 950 g With paper tray 39 2 oz 1110 g Print size 4 x 6 in 102...

Page 59: ...to the camera do not connect a tripod to the camera dock or printer dock Service agreements are available in some countries Contact a dealer of Kodak products for more information The printer dock and the AC power adapter contain a small amount of lead in the circuit board Disposal of this material may be regulated due to environmental considerations Disposal of the color cartridge is not regulate...

Page 60: ...interference by one or more of the following measures 1 reorient or relocate the receiving antenna 2 increase the separation between the equipment and the receiver 3 connect the equipment to an outlet on a circuit different from that to which the receiver is connected 4 consult the dealer or an experienced radio TV technician for additional suggestions Any changes or modifications not expressly ap...

Page 61: ...oduct based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual ...

Page 62: ...i 12 13 14 15 20 refresh i 10 slide show i 21 transfer i 26 27 28 29 C cable AC power adapter cord 1 3 audio video A V 20 USB 14 15 25 28 29 camera battery See battery connector ii docking and charging 9 insert for dock ii 1 2 locator pin ii 9 preparing for printer dock 7 printing from 12 setting picture quality 11 tagging pictures for printing 11 transferring pictures from 26 Canadian compliance ...

Page 63: ...ing number of 11 12 13 14 18 21 cord See cable custom camera insert installing 2 customer support 50 51 D DC in power connector ii 3 display using TV as 20 disposal and recycling of batteries 8 of printer dock 53 docking charging camera 9 door accessory i 13 14 15 20 27 28 29 cartridge ii 4 paper tray i 6 E EasyShare software See Kodak EasyShare software F FCC compliance 54 firmware upgrading 50 5...

Page 64: ...care color cartridge 4 general 33 paper 5 paper feed roller 34 tips 53 MMC card reader See SD MMC card reader multi up See picture size P package contents 1 paper feed roller cleaning 34 handling storing 5 light i 43 loading 6 slot ii paper tray i 1 door i installing removing 6 PictBridge compatible device printing from 15 transferring pictures from 29 picture size 17 button i 17 lights i 17 47 pi...

Page 65: ...from Kodak card reader 14 from PictBridge compatible device 15 from wireless infrared device 16 improving quality with auto enhance 18 problems 35 tagged pictures 15 tagged pictures from computer 30 tagging pictures on camera 11 with Kodak EasyShare software 30 with remote control 16 prints See pictures Q quality and picture size 17 improving with auto enhance 18 setting on camera 11 R recharging ...

Page 66: ...t i 26 27 28 29 46 transferring pictures from camera to computer 26 from internal card reader 27 from Kodak card reader 28 from PictBridge compatible device 29 problems 41 traveling with printer dock 34 tray paper See paper tray troubleshooting printing 35 status light descriptions 42 transfer communication 41 U uninstalling software 24 universal camera insert ii 1 removing 2 upgrading software fi...

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