Warranty
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How to obtain service
See your authorized Kodak dealer.
If service is required, your Kodak dealer will instruct you to return the unit to the nearest service center for
repair and will issue a return authorization number.
When returning a KODAK PROFESSIONAL DCS Pro Back Plus for repair, you should pack the unit in its
original packing materials according to the repacking instructions located on the shipping container.
Packing will be the purchaser’s responsibility if the original packing has been discarded or is not available.
Return of the repaired or replaced equipment to the customer can be expected five to seven business
days from the date the equipment is received by the service center.
Product Support Options
During the warranty period for the KODAK PROFESSIONAL DCS Pro Back Plus, you are entitled to
product support for both hardware and software, provided your camera is registered with Eastman Kodak
Company. You may register with Kodak via mail, fax, or through Kodak’s World Wide Web site: http://
www.kodak.com.
Support is provided through a variety of options:
