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Application support
For application specific support, contact your reseller, systems integrator,
software manufacturer, or dealer.
How to obtain service
Visit us on the Internet at http://www.kodak.com.
Please refer to “Customer support” on page 11-2 for the support hotline
designated to your location.
When returning a DC265 camera for repair, the unit shall be packed in its original
packing materials. A problem report should also be enclosed with the equipment.
If the original packaging has been discarded or is not available, packing will be at
the owner's expense.
The repaired or replaced unit will be shipped from Kodak within five business
days from the date of the camera receipt at the service center.
Unless a specific Kodak warranty is communicated to the purchaser in writing by
a Kodak company, no other warranty or liability exists beyond the information
contained above, even though defect, damage or loss may be caused by
negligence or other act.
To obtain warranty repair service contact your local Kodak representative. For
assistance, refer to the Service and Support information in the DC265 User’s
Guide.
