P 2.1L user manual V6840, version
3.
5
30
Troubleshooting
Auto pump head
type: no valid head
detected!
Switch the device off and on
Check whether a pump head with RFID recog-
nition has been installed
Repeat the automatic configuration step in the
chromatography software
Remove pump head, clean it and install it again
Auto pump head
type: RFID hardware
not present or failed!
Pump head without RFID detection: If necessary,
replace pump head.
Auto pump head
type: read failed!
Switch the device off and on
Repeat the automatic configuration step in the
chromatography software
Remove pump head, clean it and install it again
Inform the Technical Support of the manufac-
turer in case the system message repeats itself.
Auto pump head
type: write failed!
Switch the device off and on
Repeat the automatic configuration step in the
chromatography software
Remove pump head, clean it and install it again
Inform the Technical Support of the manufac-
turer in case the system message repeats itself.
C
Cannot edit pro-
gram from the run-
ning link
First stop the
link
and then edit the data on the
device display or with the chromatography soft-
ware.
Cannot delete active
program/link
First pause link, then delete program.
Cannot edit pro-
gram from the run-
ning link
First pause link, then edit data using chromatogra-
phy software.
Cannot initialize
LAN
Check cables and connections in local area net-
work.
Cannot operate with
an empty link
Create a link.
Cannot purge
during the run!
End method and start purging.
Cannot read data
from FRAM
Switch the device off and on. Inform the technical
support of the manufacturer in case the system
message repeats itself.
Cannot read RTC
Switch the device off and on. Inform the technical
support of the manufacturer in case the system
message repeats itself.
Cannot start time
table
Edit the data on the device display or in the chro-
matography software.
Cannot use non-
existing component!
Change the
setup
settings or change the gradient
in the program or in
setup
.
System message
Solution
