TROUBLESHOOTING Cont.
5.
Pilot flame not touching thermocouple, which allows
5.
Contact local gas company.
thermocouple to cool, causing pilot flame to go out.
Problem could be caused by one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot.
6.
Thermocouple damaged.
6.
Replace thermocouple
7.
Control valve damaged.
7.
Replace control valve.
One or both burners do not light after ODS/pilot is lit.
Possible Cause
Remedy
1.
Burner orifice is clogged.
1.
Clean burner or replace light burner orifice.
2.
Inlet pressure is too low.
2.
Contact qualified service person.
Delayed ignition of burner.
Possible Cause
Remedy
1.
Manifold pressure is too low.
1.
Contact local gas company.
2.
Burner orifice is clogged.
2.
Clean burner or replace burner orifice.
Burner backfiring during combustion.
Possible Cause
Remedy
1.
Burner orifice is clogged or damaged.
1.
Clean burner or replace burner orifice.
2.
Burner is damaged.
2.
Replace burner.
3.
Gas regulator is defective.
3.
Replace gas regulator.
Slight smoke or odor during initial operation.
Possible Cause
Remedy
1.
Vapors from paint or curing process of logs.
1.
Problem will stop after a few hours of operation. Run
the heater with the damper open if you have one or open
a window for the first few hours.
Log appears to smoke (after initial operation).
Possible Cause
Remedy
1.
Log heater is intended to be smokeless. Turn off heater
and call qualified service person.
Heater produces a whistling noise when burner is lit.
Possible Cause
Remedy
1.
Turning control knob to HI position when burner is cold. 1.
Turn control knob to LO position and let warm up for a
minute
2.
Air in gas line.
2.
Operate burner until air is removed from line. Have gas
line checked by local gas company.
3.
Dirty or partially clogged burner orifice.
3.
Clean burner or replace burner orifice.
No Gas to pilot.
Possible Cause
Remedy
1.
LP regulator shut down due to inlet pressure being
1.
Verify LP tank regulator is installed and set at 11 to 13
too high
inches w.c.
2.
Replace LP regulator on heater.
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