STATIONARY
STATUS light is steady green but no
picture.
Satellite receiver is off or requires reset.
King-Dome is factory set for DIRECTV
Single Satellite 101 and you have a
different service.
Turn receiver on or reset.
Configure the King-Dome for your
service (page 13).
Picture freezes, pixelates, or is
temporarily lost.
Objects such as bridges, buildings, and
trees may temporarily block signal from
reaching the antenna.
Problem will stop when objects no
longer block signal.
IN-MOTION
Page 34
SECTION 6
TROUBLESHOOTING
Unit does not find satellite.
(STATUS light flashes red or green.)
STATUS light flashes orange.
Before search: bad coax connection.
After unsuccessful search
(approximately 25 minutes):
obstruction in line of sight
between dome unit and satellite.
Call King Controls.
Move vehicle to have unobstructed
view of southern sky.
Did not hold ON button for
3 FULL SECONDS.
Hold ON button for 3 FULL SECONDS.
SYMPTOM
POSSIBLE REASON
COURSE OF ACTION
STATUS light does not stop rapidly
flashing red and green.
STATUS light does not turn on or is
dim.
Bad power source (low voltage).
Bad power or controller cable
connection at dome unit.
Bad controller cable connection at
controller.
Call King Controls.
STATUS light is steady green but no
picture.
Satellite receiver is off or requires reset.
King Dome is factory set for DIRECTV
Single Satellite 101 and you have a
different service.
Turn receiver on or reset.
Configure the King-Dome for your
service (page 13).
Self check failed: potential motor
problem.
Call King Controls.
Summary of Contents for 9704-LP
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