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How do I program my remote to control a new TV?

1. Power on the TV and point the remote control at it.

2. Press and hold the 

SETUP

 until one of the mode 

lights blinks twice.

3. Press the TV mode button.

4. Press the digits corresponding to your television 

brand listed in the remote guide. 

5. If the TV powers off, you have synced the remote 

successfully. 

6. Test Volume Control: Use the 

VOLUME

 button to 

verify that the remote control is controlling your TV’s 

volume. If it doesn’t work, go back to step 2.

How do I change my TV’s screen resolution?

1. Press 

MENU

 on the remote control, then use 

ARROWS 

to select 

SETTINGS

 and 

SYSTEM 

OPTIONS

, then press 

OK

. Select 

SCREEN ASPECT 

RATIO

 and 

HIGH DEFINITION

.

2. Use 

UP/DOWN ARROWS

 to select 

STANDARD 

DEFINITION, WIDESCREEN STANDARD DEFINITION 
720P HIGH DEFINITION, 

or

 1080I HIGH 

DEFINITION 

to match your TV’s capability, then 

press 

OK

.

3. Use 

ARROWS 

to select 

CONTINUE

, and press 

OK

 to 

access a 

TEST SCREEN

.

4. Select 

START TEST 

and press 

OK

, then follow the 

prompts to verify that you have the correct setting. 

Once successful, be sure to save your format. You 

should now see a blue light on your receiver. 

Where is my wireless encryption key?

1. On the bottom of the Kinetic Gateway, the key will 

be listed next to the Wireless Network name. 

How many receivers with DVR functions can I 

have in my home?

You need one receiver for each TV from which you 

want to view the Kinetic service. You can connect 
up to 8 TVs total to your whole-home DVR.

How many hours of recording time does my DVR 

have?

2262 capacity – 300 hours of SD or 60 hours of HD.

Will my DVR record on more than one TV in my 

home?

Yes, your DVR’s recording function can be accessed 

on up to 4 TVs in the home at the same time.

Can you record with the DVR and watch another 

channel?

Yes, you can watch or record up to 4 shows 

simultaneously. See page 2 for more information

7

You must have home phone service with Windstream to enable this feature.

1. Press 

MENU

 on your remote. 

2. Use the             to highlight 

INTERACTIVE.

3. Select 

ON-SCREEN CALLER ID 

and press 

OK

4. Use arrows to select the 

TURN ON 

option for 

ON-SCREEN CALLER ID

 

5. Then use arrows to select 

SAVE

 and press 

OK

.

To View Call Logs

1. Press 

MENU.

2. Use             to highlight 

INTERACTIVE

.

3. Select 

CALLER ID HISTORY

 and 

OK

.

ON-SCREEN CALLER ID

Summary of Contents for windstream

Page 1: ...QUICK USER GUIDE...

Page 2: ...ntly Asked Questions 7 Trouble Shooting 8 High Speed Internet 9 Setting up Email 10 Trouble Shooting High Speed Internet 11 Help Support 13 To find this guide online please visit www windstream com su...

Page 3: ...rols Access your current rentals and On Demand programs Access Live Recordings On Demand Interactive Help and Settings menus Select and view the programs you ve recorded Returns to the last menu or sc...

Page 4: ...day s programming 4 To view more details highlight a program and press INFO again to return to guide 5 Press EXIT TO TV to return to the program you were watching GETTING STARTED WITH KINETIC Pause pl...

Page 5: ...RD a third time Delete recordings from your DVR From Recordings section of menu select the program or series press OK Select ERASE then OK button Select ERASE again then OK How to view a list of all r...

Page 6: ...n HD Free movie previews before you rent No waiting or downloading required Access lots of FREE On Demand programs from your favorite channels 4 Video On Demand cannot be recorded to the DVR For all K...

Page 7: ...can watch a preview of many Video On Demand and Pay Per View titles by choosing the title name then Preview PAY PER VIEW Access exclusive ringside events and more with Kinetic TV s Pay Per View Ways...

Page 8: ...ten 1 Press MENU 2 Use to highlight SETTINGS 3 Then select CHANNEL OPTIONS and OK 4 Then select FAVORITE CHANNELS and OK 5 Then select the list you want to make changes to or setup a new list 5 Use UP...

Page 9: ...essful be sure to save your format You should now see a blue light on your receiver Where is my wireless encryption key 1 On the bottom of the Kinetic Gateway the key will be listed next to the Wirele...

Page 10: ...ill not working call 1 800 347 1991 What if my set top digital box won t turn on 1 Make sure the STB button is selected before pressing the power button 2 If still not working check to make sure the s...

Page 11: ...racter on the Wireless Network Key for example 0690735510 For directions on connecting Mac computers via USB cable visit windstream com support Connect more computers to your Wi Fi home network You ca...

Page 12: ...mail E mail News Settings For additional support with e mail client setup please visit www windstream com help and use keyword e mail setup Incoming Mail Server POP3 pop windstream net Outgoing Mail...

Page 13: ...et modem has connected the DSL light will become solid If the DSL light continues to blink steadily for several minutes or turns off this would most likely indicate a loss of High Speed Internet signa...

Page 14: ...our system and also that of anyone in your e mail contact list at risk Install security applications suites It is important to protect your computer and personal information from viruses worms and hac...

Page 15: ...t to the internet try another phone jack Help Support www windstream com support kinetic Technical Billing Questions 1 800 347 1991 2 Power down then power up Unplug the black Power Adapter and any ot...

Page 16: ...KIN UG 04 15...

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