kinetic windstream User Manual Download Page 2

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Using Your Remote .......................................................... 1

Getting Started ............................................................... 2

Using your Whole Home DVR ........................................... 3

Video on Demand ........................................................... 4

Pay Per View ..................................................................... 5

Search ............................................................................. 6

Favorites ........................................................................... 6

Parental Controls .............................................................. 6

On Screen Caller ID ......................................................... 7

Frequently Asked Questions ............................................. 7

Trouble Shooting .............................................................. 8

High-Speed Internet ........................................................ 9

Setting up Email .............................................................. 10

Trouble Shooting High-Speed Internet ............................. 11

Help & Support ................................................................ 13

To find this guide online, please visit
www.windstream.com/support/kinetic
Issues with your service?
Call 1.800.347.1991
Want to upgrade your service?
Call 1.800.347.1991
For full terms & conditions, visit
www.windstream.com

CONTENTS

Summary of Contents for windstream

Page 1: ...QUICK USER GUIDE...

Page 2: ...ntly Asked Questions 7 Trouble Shooting 8 High Speed Internet 9 Setting up Email 10 Trouble Shooting High Speed Internet 11 Help Support 13 To find this guide online please visit www windstream com su...

Page 3: ...rols Access your current rentals and On Demand programs Access Live Recordings On Demand Interactive Help and Settings menus Select and view the programs you ve recorded Returns to the last menu or sc...

Page 4: ...day s programming 4 To view more details highlight a program and press INFO again to return to guide 5 Press EXIT TO TV to return to the program you were watching GETTING STARTED WITH KINETIC Pause pl...

Page 5: ...RD a third time Delete recordings from your DVR From Recordings section of menu select the program or series press OK Select ERASE then OK button Select ERASE again then OK How to view a list of all r...

Page 6: ...n HD Free movie previews before you rent No waiting or downloading required Access lots of FREE On Demand programs from your favorite channels 4 Video On Demand cannot be recorded to the DVR For all K...

Page 7: ...can watch a preview of many Video On Demand and Pay Per View titles by choosing the title name then Preview PAY PER VIEW Access exclusive ringside events and more with Kinetic TV s Pay Per View Ways...

Page 8: ...ten 1 Press MENU 2 Use to highlight SETTINGS 3 Then select CHANNEL OPTIONS and OK 4 Then select FAVORITE CHANNELS and OK 5 Then select the list you want to make changes to or setup a new list 5 Use UP...

Page 9: ...essful be sure to save your format You should now see a blue light on your receiver Where is my wireless encryption key 1 On the bottom of the Kinetic Gateway the key will be listed next to the Wirele...

Page 10: ...ill not working call 1 800 347 1991 What if my set top digital box won t turn on 1 Make sure the STB button is selected before pressing the power button 2 If still not working check to make sure the s...

Page 11: ...racter on the Wireless Network Key for example 0690735510 For directions on connecting Mac computers via USB cable visit windstream com support Connect more computers to your Wi Fi home network You ca...

Page 12: ...mail E mail News Settings For additional support with e mail client setup please visit www windstream com help and use keyword e mail setup Incoming Mail Server POP3 pop windstream net Outgoing Mail...

Page 13: ...et modem has connected the DSL light will become solid If the DSL light continues to blink steadily for several minutes or turns off this would most likely indicate a loss of High Speed Internet signa...

Page 14: ...our system and also that of anyone in your e mail contact list at risk Install security applications suites It is important to protect your computer and personal information from viruses worms and hac...

Page 15: ...t to the internet try another phone jack Help Support www windstream com support kinetic Technical Billing Questions 1 800 347 1991 2 Power down then power up Unplug the black Power Adapter and any ot...

Page 16: ...KIN UG 04 15...

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