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YOUR REMOTE

Mode Controls

Turns the currently selected device on or off.

Control your HD DVR or HD receiver.

Control your TV (if you have programmed your remote to do so).

Control your DVD player

(if you have programmed your remote to do so).

Control another device

(example VCR- if you have programmed your remote to do so).

Record and Playback Controls

Records the current program or schedules a recording of an 

upcoming program.

Rewinds or fast-forwards the current program or recording. 

To increase speed, press either button once, twice or three 

times. Press the PLAY button to resume watching the program or 

recording at normal speed.

Selects a video input. If you’ve programmed the remote control to 

operate your DVD player or VCR, this button allows you to select 

the video input you wish to watch.

Pauses the current program or recording. Press the PLAY button to 

resume watching the program or recording.

Stops the current program or recording. Press the PLAY button to 

start the program or recording again from the beginning.

Plays the selected program or recording.

Skips backwards (7 seconds increments) or forwards (30 seconds

increments) through the current program or recording.

Navagation & Television Controls

Access your current rentals and On Demand programs.

Access Live, Recordings, On Demand, Interactive, Help and 

Settings menus.

Select and view the programs you’ve recorded.

Returns to the last menu or screen you were viewing.

Coming soon!

Navigate the Kinetic TV Guide and menus. Use these buttons while 

watching TV to display the browse panel, allowing you to see what’s 

playing on channels and in future time slots. Use the OK button to 

make choices and selections on any of the screens or menus.

Closes the current screen or menu and returns you to full-screen 

video for your program.

Search for a specific program.

Access your favorites guide (if you have set up a Favorites list).

Access your settings.

Get more detailed information about the program.

Turns the volume up and down. Be sure to use these controls

– not the volume controls on your TV or TV remote control – to 

control the volume.

View program listings and select your desired program.

Changes channels up and down, one channel at a time. You 

can also use these buttons within the Kinetic TV guide to scroll 

through listings of programs one screen at a time.

Mutes the volume. Pressing the button a second time will return 

the audio to a normal level.

Returns you to the last 5 channels or programs you were 

watching.

Your remote control is key to getting the most 

out of your Kinetic service. Use this chart to 

familiarize  yourself with the remote.

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Summary of Contents for windstream

Page 1: ...QUICK USER GUIDE...

Page 2: ...ntly Asked Questions 7 Trouble Shooting 8 High Speed Internet 9 Setting up Email 10 Trouble Shooting High Speed Internet 11 Help Support 13 To find this guide online please visit www windstream com su...

Page 3: ...rols Access your current rentals and On Demand programs Access Live Recordings On Demand Interactive Help and Settings menus Select and view the programs you ve recorded Returns to the last menu or sc...

Page 4: ...day s programming 4 To view more details highlight a program and press INFO again to return to guide 5 Press EXIT TO TV to return to the program you were watching GETTING STARTED WITH KINETIC Pause pl...

Page 5: ...RD a third time Delete recordings from your DVR From Recordings section of menu select the program or series press OK Select ERASE then OK button Select ERASE again then OK How to view a list of all r...

Page 6: ...n HD Free movie previews before you rent No waiting or downloading required Access lots of FREE On Demand programs from your favorite channels 4 Video On Demand cannot be recorded to the DVR For all K...

Page 7: ...can watch a preview of many Video On Demand and Pay Per View titles by choosing the title name then Preview PAY PER VIEW Access exclusive ringside events and more with Kinetic TV s Pay Per View Ways...

Page 8: ...ten 1 Press MENU 2 Use to highlight SETTINGS 3 Then select CHANNEL OPTIONS and OK 4 Then select FAVORITE CHANNELS and OK 5 Then select the list you want to make changes to or setup a new list 5 Use UP...

Page 9: ...essful be sure to save your format You should now see a blue light on your receiver Where is my wireless encryption key 1 On the bottom of the Kinetic Gateway the key will be listed next to the Wirele...

Page 10: ...ill not working call 1 800 347 1991 What if my set top digital box won t turn on 1 Make sure the STB button is selected before pressing the power button 2 If still not working check to make sure the s...

Page 11: ...racter on the Wireless Network Key for example 0690735510 For directions on connecting Mac computers via USB cable visit windstream com support Connect more computers to your Wi Fi home network You ca...

Page 12: ...mail E mail News Settings For additional support with e mail client setup please visit www windstream com help and use keyword e mail setup Incoming Mail Server POP3 pop windstream net Outgoing Mail...

Page 13: ...et modem has connected the DSL light will become solid If the DSL light continues to blink steadily for several minutes or turns off this would most likely indicate a loss of High Speed Internet signa...

Page 14: ...our system and also that of anyone in your e mail contact list at risk Install security applications suites It is important to protect your computer and personal information from viruses worms and hac...

Page 15: ...t to the internet try another phone jack Help Support www windstream com support kinetic Technical Billing Questions 1 800 347 1991 2 Power down then power up Unplug the black Power Adapter and any ot...

Page 16: ...KIN UG 04 15...

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