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Chapter 5 - Troubleshooting
Printing continues even when an ink cartridge has been used up .
It is likely that the sensor needs cleaning.
Caution
•
Make sure to turn off the printer before cleaning it.
•
Do not use benzene, thinner, other volatile materials, or water,
as they may damage the printer components.
•
Do not get the inside of the printer wet.
1.
Turn off the printer.
2.
Push the front cover release button and gently lower the
front cover.
3.
Cleaning the RE sensor (two at the black parts)
Problems with print results.
Printed image has unwanted horizontal lines.
Read the section “Cleaning the Printer Head”, and cleaning the print head.
Printed image has unwanted vertical lines.
Read the section “Cleaning the Platen”, and cleaning the platen.
Printing is light, distorted, or has gaps
Has one of ribbons separated from the head?
Stop the printing and reinstall all the ink cartridges. Take up any slack in the
ribbons. If a particular ink cartridge repeatedly causes problems, try a
different ink cartridge.
Are you printing on the wrong side of the Kimoplate e
2
?
Tthe printing side has the matt surface.
RE sensor (at the black parts)