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Chapter 5 - Troubleshooting
Introduction
Refer to this chapter to resolve any trouble you may face while using your printer.
Simple maintenance procedures performed by the user can prevent and resolve
trouble. This chapter addresses the subject of troubleshooting in the following
two broad categories:
“Troubleshooting” for resolving any mechanical trouble of the printer, and any
problem in the printed image.
“When Error Message Appears” for actions to take in response to an error message
displayed on your monitor.
Troubleshooting
Power does not come on
Is the power cord disconnected?
Make sure the power cord is plugged into an outlet as well as connected to
the printer. After checking the power cord, push the
power button to turn on
the printer.
Is the printer plugged into an extension block or power strip?
After turning on the extension block or power strip, press the
power button
on the printer.
Clearing Paper Jams
Follow these steps to clear a paper jam.
1.
First, press the
power button to shut off the power.
2.
Press the front cover release button and gently open the
front cover.