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Chapter 5 - Troubleshooting
Printer makes strange noises
Are the ink cartridges correctly installed?
If an ink cartridge has become dislodged from the holder, an ink cartridge
change error will occur. Open the front cover and reinstall the ink cartridge.
Is there a paper jam?
Remove the media. If the media is caught in the rollers, open the front
cover, push down on the release lever, and gently remove the media.
Are you using the printer on a level surface?
The printer will not operate correctly on a slanted surface. Place it on a
level, stable surface.
Is the printer in a place where it is subject to bumps or vibrations?
Bumps and vibrations can cause mechanical problems. Place the printer in
a place free from vibrations and bumping.
Is the front cover closed properly?
Make sure that the front cover is closed properly.
Is something sitting on top of the printer?
The printer may malfunction when there are things stacked on top or pressing
it from the side. Do not place anything on top of the printer.
Is the ink cartridge put directly into the carriage?
The ink cartridges may be put in any holder but DO NOT put ink cartridges
directly into the carriage. Doing so may result in damage the printer.
Is there an obstruction in front of the output slot?
If the output slot is obstructed, media ejected from the printer can fold and
bend and cause a malfunction. When printing, make sure that the output
slot is unobstructed and that there is room for media to be ejected.
The gears of the feed rollers have been dislodged by a shock.
Open the front cover, and pull up and push down the release lever a few
times.