Kikusui PAV10-20, Manual

Page: 36 / 46

36
PAV LAN
Troubleshooting Appendix
 The LAN status indicator LED is lit green, and the IP address can be verified from the
front panel, but the webpage cannot be opened, or communication using VISA or
socket is not possible.
 The webpage cannot be opened over a P2P network.
 The webpage cannot be opened from a PC or a PC with two LAN cards.
Inspection Remedy
• Ping the PAV.
The Ping utility enables you to
verify whether messages can be
sent on the network and whether
responses from the PAV can be
received.
Using the Windows 7 command line:
• 1: Click the Start button.
• 2: Click Programs.
• 3: Click Accessories.
• 4: Click Run.
A Run window opens.
• 5: Enter “ping <IP address>”.
• 6: Click OK.
• Check whether the ping was suc-
cessful.
• If an error occurs, there may be a problem with the LAN set-
tings of the PAV or PC or both, or the PAV’s ping function may
be disabled.
(p.30)
If an error occurs, perform a LAN reset on the PAV (p.14) , and
send another ping.
Inspection Remedy
• If there is no gateway on the net-
work, check whether the
browser’s proxy server setting is
disabled.
Open Microsoft Internet Explorer,
from the Tools menu, click Internet Options, Connections, LAN
settings, and check that the proxy server check box is not
selected.
Check that this is not selected.
Inspection Remedy
• If you are using a PC with two
LAN cards, check that the IP
addresses are not overlapped.
• Disable the port that you are not using, or disconnect it. The
PC may not know which card to use to open the PAV’s web-
page.
• On a notebook PC, check
whether the Ethernet jack and
wireless LAN are being used
simultaneously.
• Disable the wireless LAN port.