This is a basic guide for troubleshooting the
hfpp
Cook
Top. It covers diagnosis and parts replacement for
simple problems and/or adjustments that can be
performed by the average mechanically-competent
owner.
All problems not specifically described as owner-
serviceable are potentially hazardous. They
must
be
referred to our factory or to an authorized
hbkvlk
Servicing Dealer.
* ITEMS: If the owner-authorized corrective action does
not fix the problem, no further owner action is permitted.
Contact KENYON Customer Service or return
hfpp
to
factory.
FACTORY ONLY MAINTENANCE
With the exception of the items and procedures in the
troubleshooting section, there are
no user-serviceable
components
on the
hfpp
Cook Top. Please contact
hbkvlk
Customer Service if your appliance is not
functioning as described in this manual.
Obtaining User Serviceable Spare Parts
(See Fig. 9)
Please call Customer Service for current spare part price
information. (860) 664-4906.
hfpp
hfpp
hfpp
hfpp
®
Cook Top Troubleshooting Guide
SYMPTOM
OWNER
CAN
SERVICE?
DIAGNOSIS
CORRECTIVE ACTION
Gas compartment door will
not open
YES (*)
NO
End cap finger tab not vertical,
jammed in slot
Knob-to-door release linkage
faulty
Remove Cook Top from subpan,
rotate end cap so finger tab is
vertical, reinstall Cook Top
See Note (a)
Return to factory
Piezo clicks and spark is
present, but gas does not
ignite
YES (*)
YES(*)
NO
NO
No fuel
Electrode tip too far from
burner or mis-aligned
Flame Failure Device faulty
Piezo spark unit faulty
Load fuel canister or replace
empty canister
Bend electrode gently until gap is
as per drawing. If electrode clamp
is loose, remove Cook Top and
tighten clamp, See Note (a)
Return to factory
Return to factory
Piezo does not click, no
spark
NO
Piezo spark unit or knob
linkage faulty
Return to factory
Piezo clicks, but no spark
YES (*)
Wire from piezo to electrode
disconnected
Remove Cook Top. See Note (a),
Push wire firmly into electrode
socket
16
Maintenance
