7
Problem
Cause
Solution
The juicer will not start/
does not operate.
• No power.
• Juicing bowl not properly
aligned on power unit or lid not
locked correctly.
• Make sure the appliance is
plugged in.
• Check that all parts are fitted
correctly.
The juicer has stopped
during normal operation.
• Clogging in filter and scroll.
• Food not cut into small enough
pieces.
• Press the reverse button
for 3-5 seconds. Repeat
the process 2-3 times until
blockage cleared.
• Do not attempt to open the
lid by force.
• Switch off, unplug and
remove the lid. Check if
any clogging. Remove food
if necessary and continue
juicing.
• Juicer overloaded or overheat-
ed due to heavy load.
• Switch off, unplug and take
the juicer apart. Clear and
reassemble the juicer.
• Plug in and press the “reset”
button
bl
and hold for 1-2
seconds and start operation
as normal.
Juice is leaking from
underneath the bowl.
• Pulp stopper not fitted or has
come loose during operation.
• Check that the pulp outlet
stopper is fitted correctly.
Juice does not exit juicing
outlet.
• Anti-drip stopper closed.
• Remove stopper and allow
juice to flow into juice
container.
Too much pulp coming
out in juice.
• Filter or scroll clogging.
• Very fibrous fruit/vegetable
being processed.
• Cut food, especially fibrous
foods, into smaller pieces to
avoid the fibres wrapping
around the scroll.
Staining on juicing parts.
• Natural colouring from food.
• Rubbing with a cloth dipped
in vegetable oil will help to
remove discolouring.
There is a squeaking noise
when juicing.
• Friction between ingredients
and bowl.
• Normal operation.
troubleshooting guide
