Troubleshooting
Display messages and audio guidance
If any of the messages below should be displayed, take the countermeasures indicated on the table.
For messages marked
, audio guidance is also provided.
Message
Cause/Countermeasures
No SD card inserted
Please insert SD card
z
The power was turned on with no SD card in SD card slot 1.
å
Refer to “Main specifications”
(
and insert an SD card that
is usable on this camera into SD card slot 1. This camera will not
be functional without the SD card inserted in the SD card slot 1
SD card error
SD card error
z
An SD card that cannot be identified is inserted.
å
Refer to “Main specifications”
and insert an SD card that
is usable on this camera into the SD card slot.
SD card requires formatting
This SD card needs formatting
z
The SD card has not been formatted in a format that the camera
can identify.
å
Refer to “Formatting SD cards” and format the SD card on the
camera.
(
Uncompatible SD card
This SD card is not compatible
z
An SD card with a capacity of less than 8 GB or more than 128 GB
is inserted.
å
Refer to “Main specifications”
and insert an SD card that
is usable on this camera into the SD card slot.
Recording has stopped
Recording has stopped
z
Recording is no longer possible due to a faulty SD card.
z
Some sort of problem has occurred and recording has been interrupted.
z
Recording may be interrupted if an SD card with an incompatible
speed class is used.
å
Eject then reinsert the SD card.
å
Replace the SD card with a new one.
å
Replace the SD card with a compatible one.
No space on the SD card
z
There is not enough space on the SD card to start normal recording.
z
There is not enough space to record the maximum number of
manual or event recording files.
å
Refer to “Deleting files” and delete unnecessary files.
å
Back up the necessary files on a computer, etc., then refer to
“Formatting SD cards” and format the SD card on the camera.
(
Event recording failed
(file limit exceeded)
z
The maximum number of recordable files for event recording has
been reached with “Overwrite (event)” set to “OFF”.
å
When “Overwrite (event)” is set to “ON”, old files are overwritten
when recording new files.
å
Refer to “Deleting Files” and delete unnecessary files.
Manual recording failed
(file limit exceeded)
z
The maximum number of recordable files for manual recording has
been reached, with “Overwrite (manual” set to “OFF”.
z
When “Overwrite (manual)” is set to “ON”, old files are overwritten
when recording new files.
(
å
Refer to “Deleting Files” and delete unnecessary files.
Message
Cause/Countermeasures
Playback has stopped
z
For some reason a file that cannot be played was recorded.
z
The file can no longer be read due to a faulty SD card.
å
Back up the necessary files on a computer, etc., then refer to
“Formatting SD cards” and format the SD card on the camera.
Recording stopped due to high
temperature
z
Recording was not possible because the camera's temperature is
too high.
å
Lower the temperature in the vehicle. This will deactivate the
protection circuit, and recording will then be possible.
System will turn off due to high
temperature
z
The power has been turned off for safety because the camera's
temperature is too high.
å
Lower the temperature in the vehicle. This will deactivate the
protection circuit, and it will then be possible to turn the power on.
No update file available
z
There is no update file on the SD card.
å
Place the file for updating the camera on the SD card.
z
The update file on the SD card is for the same or an older version
than the current firmware version.
å
Place the latest update file on the SD card.
å
If the latest update file is on the SD card, the camera's firmware is
already the most recent version and there is no need to update it.
System update failed
z
The update file could not be properly read from the SD card.
z
The update file is corrupt.
å
After formatting the SD card on the camera, copy the update file onto
the SD card again and perform the update procedure once more.
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