78
“Try again later”:
• The Pandora server is under maintenance.
“Station does not exist”:
• The selected station has been deleted by another
device or has expired.
“Cannot create a Station”:
• You cannot create a station during the read-
only mode or when network connection is not
established.
Troubleshooting
What appears to be trouble is not always serious.
Check the following points before calling a service
center.
• For operations with the external components,
refer also to the instructions supplied with the
adapters used for the connections (as well as
the instructions supplied with the external
components).
❏
General
No sound comes out of the speakers.
• Adjust the volume to the optimum level.
• Check the cords and connections.
No picture is displayed on the screen.
• Turn on the screen. (Page 10)
The unit does not work at all.
• Reset the unit. (Page 3)
The remote controller* does not work.
• Replace the battery.
*
For DDX7017BT Region 4/DDX717WBT Region 4/DDX4017BT:
Purchase KNA-RCDV331 separately.
❏
Discs
Recordable/Rewritable discs cannot be played
back.
• Insert a finalized disc.
• Finalize the discs with the component which you
used for recording.
Tracks on the Recordable/Rewritable discs
cannot be skipped.
• Insert a finalized disc.
• Finalize the discs with the component which you
used for recording.
Playback does not start.
• The format of files is not supported by the unit.
No picture appears on the external monitor.
• Connect the video cord correctly.
• Select the correct input on the external monitor.
DivX /MPEG1/MPEG2/MP3/WMA/WAV/AAC discs
cannot be played back.
• Record the tracks using a compatible application
on the appropriate discs. (Page 74)
• Add appropriate extension codes to the file
names.
Tracks on the Recordable/Rewritable discs are
not played back as you have intended them to
play.
• Playback order may differ from the one played
back using other players.
❏
USB
“Reading” does not disappear from the screen.
• Turn the power off and on again.
While playing a track, sound is sometimes
interrupted.
• The tracks are not properly copied into the USB
device. Copy the tracks again, and try again.
Tracks are not played back as you have intended
them to play.
• Playback order may differ from the one played
back using other players.
❏
Android
Sound cannot be heard during playback.
• Reconnect the Android device.
• When
<Android Setup>
is set to
[HAND MODE]
,
launch any media player application on the
Android device and start playback.
Sound output only from the Android device.
• When
<Android Setup>
is set to
[HAND MODE]
,
relaunch the current media player application or
use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected
Android device is unable to route the audio signal
to unit.
Cannot playback when <Android Setup> is set to
[BROWSE MODE].
• Make sure KENWOOD Music Play APP is installed
on the Android device.
• Reconnect the Android device and select the
appropriate control mode.
• If this does not solve the problem, the connected
Android device does not support the Browse
Mode.
REFERENCES
REFERENCES
2017DDX-Entry̲M.indb 78
2017DDX-Entry̲M.indb 78
2016/12/22 14:56
2016/12/22 14:56
