Kenwood CCL40, Instructions Manual

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23
troubleshooting guide
Problem Cause Solution
No power to appliance /display
screen not coming on. Appliance not plugged in.
On/Off switch not operated.
Check appliance plugged in.
Press the On/Off switch
)1
to
the On position.
Appliance not operating. Bowl or lid not located correctly.
Start not pressed.
Time not set.
Check bowl is located to power
unit correctly.
Press the Start button to start
cooking.
Check time set.
Food sticking or burning on
bottom of bowl. Stir tool or knife blade not fitted
when softening vegetables.
Temperature selected too high. Always use the stir tool or knife
blade.
Check correct temperature has
been selected and increase stir
speed.
Leaking from lid during
processing. Lid seal not fitted correctly to lid. Refer to “care and cleaning” for
how to fit the seal.
Stir speed cannot be increased. Bowl or ingredients temperature
above 105˚C. Normal operation.
Stir speed restricted to speed
6 when bowl or ingredients
temperature above 105˚C.
Leaking from the base of the bowl. Bowl drive or plug seal not fitted
correctly Check bowl seal is in place and
fitted correctly.
Timer not counting down on
display screen. During the heating stage the
timer will not count down until the
correct temperature is reached.
Temperature set above 100˚C but
water content of food preventing
temperature going above 100˚C.
Normal operation.
Reduce or select correct
temperature.
Temperature of bowl contents
does not go above 100˚C. Water content of ingredients may
prevent the temperature from
going above 100˚C. Normal operation.
Display shows
“BOWL BASE WET”
“DRY BOWL BASE”
“SWITCH OFF AND RETRY” Underside of bowl not clean and
dry. Switch off and unplug the unit.
Rinse bowl base with clean water
and dry thoroughly. Ensure base is
clean and dry before refitting.
Plug back in and restart.
If the problem persists contact
your nearest authorised Kenwood
Service Centre.
Display shows “CHECK WATER
LEVEL” during the steaming
programme. Boil dry protection activated.
No water or run dry during
operation. Add water to the 1 litre
mark
and restart.
Heavy movement during operation
and “EXCESSIVE VIBRATIONS”
displayed on screen. Uneven load in bowl causing
excessive vibrations. Reduce quantity or rearrange food
in bowl and restart unit.