Common Troubleshooting Steps
1. Reboot computer.
2. Unplug and re-plug receiver.
3. Re-establish the wireless connections between the mouse, keyboard
and receiver.
4. Test batteries in another device. If they are low or drained,
replace them.
5. Test the device on another computer.
6. Adjust the position of the receiver to improve wireless range. Large
metal objects, radio towers, and other environmental factors may
hinder wireless range.
7. Some surfaces may “trick” the optical sensor, such as high gloss
wood and reflective surfaces like glass or mirrors. The ideal surface
is a bright white surface (such as a piece of paper).
Wireless Optical Desktop for Mac •
11
Additional Information on Hotkey Performance
System Requirements—The Kensington Optical Wireless Desktop for
Mac requires iTunes 3.0 or greater in order to function properly.
•
Play/Pause
—CDs appear in iTunes as a second playlist. If iTunes is
running when you insert the CD, the CD playlist is automatically selected.
If iTunes is NOT running when you insert the CD, and you have the CDs &
DVDs System Preference pane set to launch iTunes when you insert a
music CD, it will launch iTunes, but it will not select the CD playlist.
The Play/Pause, Next Track, and Previous Track apply to the currently
selected playlist.
•
Previous Track
—If at the beginning of a track, goes to the beginning of
the previous track. If not at the beginning of a track, goes to the beginning
of the current track.
Note:
The Next track/Previous track functions do not
effect the Play/Pause state.
•
Back/Forward/Refresh
—In order for these functions to work, the front
most window working must be the browser window.
•
Web/Home
—Goes to the Home Page specified in the Internet settings
in System Preferences. It does launch the browser if necessary. The
Web/Home button will do nothing if no Home Page has been defined in
System Preferences.
•
—Launches the default Email Reader program defined in the
Internet setting in System Preferences.
10
• Wireless Optical Desktop for Mac
Wireless_64354_reader 7/1/2003 3:44 PM Page 10
