36
Before You Call (continued)
CONCERN
POTENTIAL CAUSE
COMMON SOLUTION
AUTOMATIC ICE MAKER (Continued)
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough.
• Ice cubes are hollow (shells
of ice with water inside).
The hollow cubes break
open in the bin and leak
their water onto existing
ice, which causes it to
freeze together.
• Remove ice container and discard ice.
The ice maker will produce fresh supply.
Ice should be used at least twice weekly
to keep the cubes separated.
• This generally occurs when the ice
maker does not get enough water. This
is usually the result of a clogged water
filter. Replace the water filter.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will
not close.
• Door was closed too hard,
causing other door to open
slightly.
• Refrigerator is not level.
It rocks on the floor when
moved slightly.
• Refrigerator is touching a
wall or cabinet.
• Close both doors gently.
•
Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping floor.
•
Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping floor.
Drawers are
difficult to
move.
• Food is touching shelf on
top of drawer.
• Track that drawers slide on
is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on
track.
• Clean drawer, rollers, and track. See
Care & Cleaning.
RUNNING OF REFRIGERATOR
Compressor
does not run.
• Freezer control is set to
“OF” or “0”.
• Refrigerator is in defrost
cycle.
• Plug at electrical outlet is
disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Set freezer control.
• This is normal for a fully automatic
defrost refrigerator. The defrost cycle
occurs periodically, lasting about 30
minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-
delay fuse. Reset circuit breaker.
• Check house lights. Call local electric
company.