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2.4. Upgrading the evaluation license to a full single or HA license
1. A service agreement upon purchase must be approved by KEMP in order to obtain a full LoadMaster HA
license.
2. Using a null modem cable connect a PC using terminal emulation software from its COM+ port to the
LoadMaster COM+ port (COM+ settings should 115200,8,N,1). After boot, a login prompt appears; login as
‘bal’ (password ‘1fourall’), and your Access Code will be displayed on the screen.
3. If not already provided contact your KEMP Technologies Representative to obtain evaluation license. Be
sure to provide the Access Code (or codes if HA), so the evaluation license can be “mapped” to the unit(s).
Customer contact should have provided KEMP with a valid email address to send license to Customer contact.
4. Once logged into Main Menu screen select ‘7’ for Utilities and then ‘5’ for Update License and enter full
license key provided by your KEMP Representative. Repeat process for second LoadMaster if using HA
systems.
Note: TPS Limits for SSL acceleration (100 default, 400, 700, 1000) will be determined upon service
agreement. Please contact you KEMP representative for more information and pricing.
Note: The License Keys and Access Codes are NOT interchangeable between machines.
3. Backup and Restore
The configuration of a LoadMaster balancer can be saved over a network to a remote server. The complete
configuration (the Virtual Service Configuration and the “base” Configuration) of the balancer will be saved to
a single file on the server. The server must be running an FTP daemon or an SSH daemon. By default the
remote protocol will be FTP. Using console or SSH access go to ‘7’ Utilities, then ‘2’ Transfer protocol to
change setting. Consult the WUI User Manual to perform this function via its Web User Interface
When a configuration is restored, the user will be asked which parts of the configuration should be restored:
The Virtual Service Configuration only,
The LoadMaster “base” Configuration only,
Or the Virtual S the LoadMaster “base” Configuration.
The “base” configuration contains the information about the basic configuration of the LoadMaster, i.e. the IP
addresses of the various interfaces and the keyboard and time zone settings.
The Virtual Service Configuration contains only the information about the Virtual Services and the real servers.
Note: When performing a restore on the standby machine of a HA cluster, only the base configuration can be
restored. The Virtual Service Configuration will be taken from the active machine.
4. System recovery
A system recovery is necessary e.g. in case of a corrupted file system on the flash.
Make sure there is a backup at hand.
Make sure the license key is at hand.
Contact KEMP Support to determine if recovery process can be achieved. If so then;
Do the basic-configuration (input license key and do the quick setup)
Restore the configuration via the backup/restore option in the Initial setup.
