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We are grateful for your help pointing out any inaccuracies in the Kellfri product delivered to you. Before making a complaint
please read Kellfri’s Purchasing terms in our catalog or Kellfri’s website at
as well as enclosed User’s manual
that comes with the machine.
Please fill in the details below and attach photo or other information in order for us to process your case in the best way pos-
sible. To get the best information regarding the possible errors in the machine / product we would like to ask you to take 4 pic-
tures of the machine / product - 2 photos on the entire machine from 2 different angles and 2 photos close-ups on the error itself
from 2 different angles.
We sell our products through selected retailers. Please contact your retailer for the applicable purchase and delivery terms.
REASON
YES
(11) Shipping damage*
(09) Product reclamation*
(04) Wrong delivery of product
(03) Wrong quantity
Buyer:
Customer no:
Address:
Invoice no:
E-mail:
Phone no:
Buyer’s signature:
Date:
Signiture:
Date:
Dealer information:
Invoice no.:
When was the product delivered?
When was the product taken into operation?
Did the product function as it should upon
delivery?
Product name or No:
Serial no.:
DEVIATION REQUEST FORM
KELLFRI AB
Munkatorpsgatan 6
SE-532 37 SKARA
Phone +46 (0)511-242 50
Fax +46 (0)511-168 33
Web:
www.kellfri.se
E-mail: [email protected]
Send the form and photos to:
Kellfri AB
Service department
Munkatorpsgatan 6
532 37 Skara
Or e-mail Service
Please provide a description of the defected product/part or what the error is :
Describe event progress:
Other information:
Updated: 20181128
Yes
No
REASON
YES
(05) Wrong price
(02) Wrong order /Charge-back
(99) Other reason *
* Please fill the form below as detailed as possible
To be completed by the dealer
Case No.:
