KE2 EvapOEM Troubleshooting Manual Download Page 2

KE2 Evap

OEM

Alarm Troubleshooting Guide

Q.1.61 January 2023

Page 2

© Copyright 2023 KE2 Therm Solutions, Inc., Washington, Missouri 63090

21214V3.0

Alarms & Notifications List

Alarm Type

Abbreviation

Scrolling Text*

Full Name

Description

Page

Display

Blank Display

No LEDs are illuminated on the display.

Page 4

Ed

Intro Mode

“Ed” on display, yellow and red LEDs flashing.

Page 4

PrF

PrF

N/A

Process Failure

KE2 Basic Display not able to communicate with controller.

Page 4

Sensor Alarms

PSA

PSA

PRESSURE SENSOR

Pressure Sensor Alarm

Suction pressure sensor is shorted, open, or pressure out of 

range.

Page 5

SSA

SSA

SUCTION TEMP 

SENSOR

Suction Sensor Alarm

Suction temperature sensor is shorted or open.

Page 6

ASA

ASA

AIR TEMP SENSOR

Air Sensor Alarm

Return air temperature sensor is shorted or open.

Page 6

CSA

CSA

COIL TEMP SENSOR

Coil Sensor Alarm

Coil temperature sensor is shorted or open.

Page 6

A1A

A1A

AUX1 SENSOR

AU1 Temp Sensor Alarm

AU1 temperature sensor is shorted or open.

Page 6 

A2A

a2a

AUX2 SENSOR

AU2 Temp Sensor Alarm

AU2 temperature sensor is shorted or open.

Page 6

A3A

a3a

AUX3 SENSOR

AU3 Temp Sensor Alarm

AU3 temperature sensor is shorted or open.

Page 6

Defrost

EdF

EdF

EXCESS DEFROST

Excess Defrost Alarm

Time between defrosts too short in demand defrost. 

Page 7

dtt

dtt

DEFR TERM ON TIME

Defr Term on Time Alarm Defrost terminated on time instead of temperature for two 

consecutive defrosts.

Page 7

Superheat

HSH

HSH

HIGH SUPERHEAT

High Superheat Alarm

[EEV] Superheat 2°F above superheat setpoint for 90 minutes of 

cumulative runtime, and valve > 90% open.
[TEV] Superheat above SUPERHEAT setpoint for 90 minutes of 

cumulative runtime. 

Page 8-9

LSH

LSH

LOW SUPERHEAT

Low Superheat Alarm

Superheat below 3°F for 5 minutes and EEV < 10% open if EEV is 

selected. 

Page 8-9

Temperature

HtA

HtA

HIGH AIR TEMP

High Temperature Alarm Air temp above Room Temp + Air Temp Diff + High Temp Alarm 

Offset for longer than High Temp Alarm Delay.

Page 10

LtA

LtA

LOW AIR TEMP

Low Temperature Alarm

Air temp below Room Temp - Low Temp Offset for longer than 

Low Temp Alarm Delay.

Page 10

Door Switch

dor

dor

DOOR SWITCH

Door Open Alarm

Door open and air temp above Room Temp + 0.5°F longer than 

Door Alarm Delay.

Page 11

Communication

CoA

CoA

COMMUNICATION 

ERROR

Communication Error

No communication between bonded controllers for one minute 

or more.

Page 12

CLL

CLL

LEAD/LAG COMM 

ERROR

Lead Lag Comms

Communication lost between lead/lag controllers.

Page 12

CCA

CCA

COMP SEQ COMM 

ERROR

CompSeq. Comms Alarm Communication lost to KE2 Compressor Sequencer OEM.

Page 12

EFL

EFL

EMAIL FAILURE

Email Failure Alarm

Email alert was not confirmed by email server provided after 

seven consecutive attempts

Page 12

NTP

ntP

TIMER SERVER COMM Time Server Comm

Controller cannot communicate with external time of day server 

(SNTP server).

Page 12

Digital Inputs

EA1

EA1

EXTERNAL ALARM 1

External Alarm 1

Aux Input 1 is set to External Alarm and the input is active.

Page 13

EA2

EA2

EXTERNAL ALARM 2

External Alarm 2

Aux Input 2 is set to External Alarm and the input is active.

Page 13

EA3

EA3

EXTERNAL ALARM 3

External Alarm 3

Aux Input 3 is set to External Alarm and the input is active.

Page 13

Summary of Contents for EvapOEM

Page 1: ...con dition no longer exists To clear an alarm manually press and hold until tS temperature Setpoint appears press sev eral times to CLA CLear Alarm press and hold until the red LED blinks then releas...

Page 2: ...2 F above superheat setpoint for 90 minutes of cumulative runtime and valve 90 open TEV Superheat above SUPERHEAT setpoint for 90 minutes of cumulative runtime Page 8 9 LSH LSH LOW SUPERHEAT Low Super...

Page 3: ...Display panic button is active Page 15 LPCO Low Pressure Cut Out control Only Pdt Pdt PUMPDOWN TIMEOUT Pump Down Timeout Low Pressure Cut out Time exceeded before suction pressure reached Low Pressur...

Page 4: ...display going blank and other unexpected problems Power over Ethernet POE switches connected to the KE2 Evap OEM should have the power output feature disabled Ed Ed ELECTRIC DEFROST TEV Intro Ed is b...

Page 5: ...on the board gray connector and that the colors are inserted into the proper screw down terminals The bare stranded wire of the transducer cable should be inserted so that the wire is directly touchin...

Page 6: ...of the connector If the gate is contacting the insulation of the wire it will not allow the controller to read the sensor If wires have been extended check for any bad splices crimps or solder joints...

Page 7: ...triggered Relocate the coil sensor to where frost has built up the heaviest on the coil and initiate a defrost Check to make sure the defrost terminates in a reasonable amount of time less than 30 35...

Page 8: ...If the valve is fully open verify the valve is operating properly by manually operating the valve from the Basic Dis play Press and at the same time on the Basic Display until a number with the right...

Page 9: ...ace temperature whichever is lower When the controller calls for refrigeration if suction pressure is not able to rise to the cut in pressure before the EEV closes due to low superheat the system will...

Page 10: ...refrigerant charge Make sure the system has sufficient capacity If pressure transducer and suction temperature sensor are installed check superheat and investigate if superheat is abnormally high Tro...

Page 11: ...ector If the gate is contacting the insulation of the wire it will not allow the controller to read the door switch Inspect the length of the cable for any cut burned chaffed or otherwise damaged wire...

Page 12: ...e system while this alarm is present Communication lost between lead lag controllers CCA CCA COMP SEQ COMM ERROR CompSeq Comms Alarm ONLY ACTIVE WHEN SITEVIEW IS ACTIVE Yellow LED is illumi nated Cont...

Page 13: ...rm Alarm Name Description Variables Setpoints Corrective Action Basic Display Combo Display Web pages dtS dtS DOORTEMP SENSOR Door Temp Sensor Alarm Combo Display Aux 1 Door Temp Sensor is shorted or...

Page 14: ...ded on the controller DOOR TEMP SENSOR is the blue connector labeled TEMP1 If incorrect sensor is wired in re wire to correct position See if DISP HEATER RELAY in theVARIABLES menu is showing heater O...

Page 15: ...he input s functionality If the controller is alarming when the external device is not active changing the state will reverse the logic EA2 EA2 DISPLAY EXTERNAL ALARM 2 Disp Ext2 Alarm EA3 EA3 DISPLAY...

Page 16: ...er that number into the following formula voltage read 5VDC x 100 humidity reading HHA HHA HIGH HUMIDITY High Humidity Alarm Yellow LED is illumi nated Controller will attempt to continue to operate s...

Page 17: ...Discharge Delay NSt Max Number of Starts Proceed to corrective actions for High Disch Temp alarm Must be manually cleared by clearing alarms or cycling power TroubleshootingTables Alarm Alarm Name De...

Page 18: ...low Cond Temp setpoint Low Cond Temp Alarm Offset for lon ger than Low Cond Temp Alarm Delay Variables AU1 AU2 AU3 Con denser Temp any Aux Input can be set to Cond Temp Setpoints Cdt Cond Temp Setpoin...

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