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Installation & Owner's Manual

17

Anode Rod

P2

High discharge temperature protection

TP>110°C, Protection active

TP<90°C, Protection inactive

Maybe because of system blocked, air or water or 

less refrigerant(leakage) in system( after repair), water 

temperature sensor malfunction, ect.

Contact a qualified person to service the unit.

P3

Compressor abnormally stopped protection The 

discharge temperature is not so higher than evaporator 

temperature after compressor running a term.

Maybe because of compressor broken or bad connection 

between PCB and compressor.

Contact a qualified person to service the unit.

P4

Compressor overloaded protection (10 secs after 

compressor startup, current checking starts , 1)only 

compressor running, if it is >10A , the compressor will 

be stopped and protected.) 

2)ComE-heater running, if it is >IEH+10,the 

compressor will be stopped and protected.)

Maybe because of compressor broken, system blocked, 

air or water or more refrigerant in system(after repair), 

water temperature sensor malfunction, ect.

Contact a qualified person to service the unit.

LA

When the ambient temp T4 is out of Heat Pump running 

range (-7°C~43°C) Heat Pump will stop, unit will show 

LA on the position of clock on display until T4 back to 

(-7°C~43°C).

Only valid for the unit without E-heater.

Unit with E-heater will never show "LA".

It is normal, and no necessary to repair.

NOTE

●  The diagnostic codes listed above are the most common. 

If a diagnostic code not listed above is displayed, contact 

residential technical assistance referenceing the number on 

the front of this manual.

●  If any of P1/P2/P3/P4 continuously appear 3 times within 

single heating cycle, system will consider it as “Heat Pump 

system error”. The third failure code and   will be shown 

on the display, then heat pump will stop running, and the 

unit will shift automatically to active E-heater  as the backup 

heat source, but the third failure code and   will be shown 

until power is reset. Contact a qualified person to service 

the unit.  

7. MAINTENANCE

7.1 Maintenance

1)  Check the connection between power supply plug and socket 

and ground wiring regularly;

2)  In some cold area (below 0°C), if the system will be stopped for 

a long time, all the water should be released in case of freezing 

of inner tank and damage of E-heater.

3)  It is recommended to clean the inner tank and E-heater every 

half year to keep an efficient performance.

4)  Check the anode rod every half year and change it, if it has 

been used out. For more details, please contact the supplier or 

the after-sale service.

5)  It is recommended to set a lower temperature to decrease the 

heat release, prevent scale and save energy if the outlet water 

volume is sufficient.

6)  Clean the air filter every month in case of any inefficiency on 

the heating performance.

In terms of the filter set in air inlet directly (namely, air inlet 

without connect with duct), the method of dismantle the filter is: 

anti-clockwise unscrew the air inlet ring, take out the filter and 

clean it completely, finally, remount it to the unit.

7)  Before shutting the system off for a long time, please:

Shut off the power supply;

Release all the water in water tank and the pipeline and close 

all the valves;

Check the inner components regularly.

8)  How to change the anode rod  

●  Turn off the power, and turn off the water inlet valve.

●  Open hot water tap, and decrease the pressure of the inner 

container.

●  Open the drainage valve, and drain out the water, until there are 

no water flow out.

●  Get off the anode rod.

●  Replace with a new one, and make sure effective sealed.

●  Open cold water inlet tap untill water flows out from outlet tap, 

then turn of water outlet tap.

●  Power on then restart the unit.

Fig.7-1

7.2 Recommended regular maintenance table

Table.7-1

Checking Item Checking content

Checking 

frequency

Action

1

air filter (inlet/

outlet)

every month

Clean the filter

2

anode rod

every half year

Replace it if it 

has been used 

out

3

inner tank

every half year

Clean the tank

4

E-heater

every half year

Clean E-heater

5

PTR valve

every year

Operate the 

hander of PTR 

valve to ensure 

that waterways 

are clear.

If water doesn't flow freely when operating the 

hander, replace PTR valve with a new one.

Summary of Contents for COMPAK KHP 15/190 ACS1

Page 1: ...ry much for purchasing our product Before using your unit please read this manual carefully and keep it for future reference Type Air source Heat Pump Water Heater COMPAK KHP 35 300 ACS1 OWNER S INSTALLATION MANUAL ...

Page 2: ...upply is earthed well please don t install the unit Please have a qualified person perform the reliable earthing connection and the installation of the unit Examples of a qualified person include licensed plumbers authorized electric company personnel and authorized service personnel Your safety is the most important thing we concerned ...

Page 3: ...ver Top Cover Air Inlet Fan Assy Evaporator Filter Air Outlet Water Inlet Anode Rod Drain Pipe Anode Rod PARTS NAMES When ordering repair parts please always give the following information 1 Model serial and product number 2 Parts name All the pictures in this manual are for explanation purpose only They may be slightly different from the heat pump water heater you purchased depand on model Please...

Page 4: ... 1 2 5 9 4 42 Fig 0 1 NOTE Above calculation is based on the ideal condition the final cost bill will be different caused by the actual running conditions such as running period ambient temperature etc 1 SAFETY INFORMATION Please read thoroughly all of the instrucitons before installing or operating the unit Following safety symbols are very important always read and obey all safety symbols CAUTIO...

Page 5: ...y sink and result in injury Arrange the drain pipe to ensure smooth draining Improper drainage work may cause wetting of the building furniture etc Do not touch the inner parts of the controller Do not remove the front panel Some parts inside are dangerous to touch otherwise a machine malfunction may be caused Do not turn off the power supply System will stop or restart heating automatically A con...

Page 6: ...tting machines Seaside where the air contains much salt Hot spring area where corrosive gases exist e g sulfide gas Factories where the power voltage fluctuates seriously Inside a car or cabin The place with direct sunlight and other heat supplies If there s no way to avoid these please install a covering Place like kitchen where oil permeates Place where strong electromagnetic waves exist Place w...

Page 7: ...e of PTR valve should be pulled out once per half a year to make sure that there is no jam of the valve Please beware of burn beware of the hot water from the valve The drainage pipe should be well insulated in order to prevent water inside pipe from freezing in cold weather WARNING Do not dismantle the PTR valve Do not block off the drainage pipe It will cause explosion and injury if do not compl...

Page 8: ... to install unit by this way in summer that could charge fresh air into room 3 Air outlet connects to duct air inlet without duct B C 10m Fig 3 5 It is recommended to install unit by this way in the winter where there is other heat source in the room 4 Duct Description Table 3 1 Duct Round duct Rectangle duct Other shaped duct Dimension mm Φ190 190X190 Refer to above data Straight line pressure dr...

Page 9: ...side of the duct It is recommended to install the unit in the indoor space it is not allow to install the unit at the rainy space Fig 3 6 Fig 3 7 WARNING In case of rain entering to internal components of the unit the component might be damaged or causing physical danger Fig 3 6 In terms of the unit connects with duct reaching to outdoor a reliable water resistant measure must be conduct on the du...

Page 10: ...e u l B e u l B e u l B d e R k c a l B d e R d e R Black e u l B s g n i t t e s y r o t c a f e h t r e t l a o t w o l l a r e v e n r e s U n o i t c e l e s l e d o M z H 0 6 y c n e u q e r f r e w o P s l i o c y g r e n e r a l o s e h t l l a t s n i o t s d e e n m o t s u c e h t f I h t i w d e t c e n n o c e b o t s d e e n l a n i m r e t 6 2 N C e h t n e h t e h t s e i l p p u s ...

Page 11: ...sinfect Table 3 5 SW2 Model selection User never allow to alter the factory settings ON OFF S W 1_1 300L model 190L model SW 1_2 Power furquency_60Hz Power furquency_50Hz 3 3 5 Electric leakage protector Fig 3 13 3 4 Installation checklist 3 4 1 Location The flooring beneath the water heater must be able to support the weight of the unit when filled with water more than 445kg Located indoors such ...

Page 12: ... Condensate Drain Line Installation Must be located with access to an adequate drain or condensate pump Condensate drain lines installed and piped to an adequate drain or condensate pump 3 4 4 Electrical Connections The water heater requires 230 VAC for proper operation Wiring size and connections comply with all local applicable codes and the requirements of this manual Water heater and electrica...

Page 13: ...e default heating source is heat pump If ambient is range out of heat pump heat pump will stop running the unit will shift automatically to activate E heater and show the icon LA on the display then if the ambient temperature goes into the running range of heat pump again it will stop E heater and shift automatically to heat pump again and the icon LA will be extinguished If the target setting wat...

Page 14: ...NOTE While the ambient temperature below than 7 C heat pump efficiency will decrease dramatically the unit will automatically shift to E heater running 4 2 3 Basic function 1 Weekly disinfect function Under disinfection unit immediately start to heat water up to 65 C to kill the potential legionella bacteria inside water of tank icon will light on the display screen during disinfection Unit will q...

Page 15: ... unit is under disinfecting otherwise will be extinguished will be lightened if disinfect function is automatically activated by unit will flash with 0 5 Hz frequency if disinfect function is manually activated will flash with 2Hz frequency when setting disinfect function or setting disinfect timer High temp Alarm If setting water temp is higher than 50 C will be lightened otherwise will be exting...

Page 16: ...re value will be increased continuously When Setting clock timer press more than 1s Clock timer value will be increased continuously When setting vacation days press more than 1s day value will be increased continuously On querying check items will page up by pressing No Icon Description 3 1 3 1 Set Clock Press button for 3 sec to enter clock setting Then icon will be lightened and the hour value ...

Page 17: ...ting clock timer press more than 1s Clock timer value will be decreased continuously When setting vacation days press more than 1s day value will be decreased continuously On querying check items will page down by pressing No Icon Description CONFIRM UNLOCK If screen and buttons are unlocked press it to upload setting parameters after setting any parameter If press it within 10sec setting paramete...

Page 18: ...om part of bank if the cold water surface emerge the upper temperature sensor temperature shown on the display will decreased dramatically Q Why sometimes the temperature shown on the display is decreased a lot but there is still a mount of hot water can be tapped A Because the upper water sensor is located on the upper 1 4 tank when display temperature starts falling down quickly it means there i...

Page 19: ...CB has released or sensor has been broken Contact a qualified person to service the unit E5 Ambient temperature sensor T4 error Maybe the connection between sensor and PCB has released or sensor has been broken Contact a qualified person to service the unit E6 Compressor discharge temperature sensor TP error Maybe the connection between sensor and PCB has released or sensor has been broken Contact...

Page 20: ... unit 7 MAINTENANCE 7 1 Maintenance 1 Check the connection between power supply plug and socket and ground wiring regularly 2 In some cold area below 0 C if the system will be stopped for a long time all the water should be released in case of freezing of inner tank and damage of E heater 3 It is recommended to clean the inner tank and E heater every half year to keep an efficient performance 4 Ch...

Page 21: ...let water temp Default 55 C 38 65 C adjustable Water side exchanger Safety condenser copper tube wrapped around outside of storage tank Inlet pipe Dia DN20 Outlet pipe Dia DN20 Drain pipe Dia DN20 PTR valve Dia DN20 Max pressure 1 0MPa Exchanger air side Material Hydrophilic aluminum fin inner groove copper tube Motor power 80W Air circulation way outlet inlet vertically duct connection available ...

Page 22: ...a leakage detection system is installed at least every 24 months 2 For equipment that contains fluorinated greenhouse gases in quantities of 50 tonnes of CO2 equivalent or more but of less than 500 tonnes of CO2 equipment at least every six months or where a leakage detection system is installed at least every 12 months 3 For equipment that contains fluorinated greenhouse gases in quantities of 50...

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