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Installation & Owner's Manual

15

No

Icon

Description

In vacation period, the setting target water 

temperature is 15°C as default and 

 will show the 

remanent vacation days. On the last day of vacation, 

unit will automatically start disinfect function, and 

automatically reset the target temperature to the last 

one before vacation.

If unit has already been in vacation or OFF, press 

 will lead to show invalid icon 

 on the 

display.

5.3 Combination button

No

Icon

Description

Clear 

error 

code

 + 

Press the two buttons at the same 

time to clear all stored error & 

protect codes, and the buzzer will 

buzz one time.

Query

 + 

Press the two buttons at the same 

time for 1sec to go into querying. 

On

querying user can check unit 

setting & running parameters 

by pressing 

 circularly. 

Press button 

 for 1s or no 

button operation for 30s, then quit 

querying.

5.4 Auto-restart

If electricity power failed, unit can memorize all setting parameters, 

unit will be back to the previous setting when power recover.

5.5 Button Auto Lock

When there is no operation of button for 1 minute, button will be 

locked except Unlock button 

, Press 

 for 3s, unlock 

buttons. 

5.6 Screen Auto Lock

If there is no operation of button for 30s, screen will be 

locked(extinguished) except for error code and alarm icon.
Press any button will unlock the screen(lighten). 

6. TROUBLE SHOOTING

6.1 Non-error tips

Q: Why compressor can't start immediately after setting?

A:  Unit will wait for 3 minutes to balance the pressure of system 

before starting compressor again, it's a self protection logic of 

unit.

Q: Why sometimes the temperature shown on the display panel 

decreased while unit is running?

A:  When the upper tank temperature is much higher than the 

bottom part, upper part hot water will be mixed by the bottom 

cold water which is continually flow from inlet tap water so that 

will decrease the upper part temperature.

Q: Why sometimes the temperature shown on the display 

decreased but unit still keep closed?

A:  To avoid unit ON/OFF frequently, unit will activate heat source 

only when bottom tank temperature is lower than setting 

temperature or max. temperature for at least 5 ºC.

Q: Why sometimes the temperature shown on the display will 

decreased dramatically?

A:  Because tank is pressure-bearable type, if there is massive hot 

demand, hot water will quickly tapped out from upper part of tank 

as well as cold water will quickly tapped into bottom part of bank 

if the cold water surface emerge the upper temperature sensor, 

temperature shown on the display will decreased dramatically.

Q:  Why sometimes the temperature shown on the display is decreased 

a lot, but there is still a mount of  hot water can be tapped?

A:  Because the upper water sensor is located on the upper 1/4 

tank, when display temperature starts falling down quickly, it 

means there is at least 1/4 tank of hot water available. 

Q:  Why sometimes unit shows "LA" on display ?

A:  The heat pump available running ambient range is -7-43°C, if 

ambient temperature is out of range, system will show above-

mentioned signal to let user notice it.

Q:  Why something there is nothing shown on the display?

A:  To maintain display screen lifespan within along term, when 

there is no button operation for 30 sec, it will extinguwish the 

display except the LED indicator.

Q:  Why sometimes the buttons are unavailable?

A:  If there is no operation on panel for 1 min, unit will lock the 

panel, shows "   ", to unlock the panel, please press the 

"ENTER" button for 3 seconds.

Q:  Why sometimes there is some water flowed from drainage pipe 

of PTR valve?

A:  Because the tank is pressure-bearable one, when water is 

heated inside the tank, water will expand, so the pressure inside 

of tank will increase, if pressure goes up more than 1.0MPa, 

PTR valve will activate to relief the pressure and hot water drop 

will be discharged correspondingly. If water drop is continually 

discharged from PTR valve drainage pipe, it is abnormal, please 

contact qualified stuff to repair.

6.2 Something about self-protection of unit

1)  When the self-protection happens, the system will be stopped 

and start self-check, and restart when the protection resolved.

2)  When the self-protection happens, the buzzer will buzz in every 

other minute, the   will flash and error code will be shown at 

water temperature indicator. Press 

 button for 1sec to 

stop buzz, but the   and error code does not disappear until 

protection resolved.

3)  In the following circumstance, self-protection may happen:

Air inlet or outlet is blocked;

The evaporator is covered with too much dust;

Incorrect power supply(exceeding the range of 220-240V).

6.3 When error happened

1)  If some normal errors happen, unit will automatically shift to 

E-heater for emergent SHW supply, please contact qualified 

staff to repair. 

2)  If some sever errors happen, unit will not start, please contact 

qualified staff to repair. 

3)  If some errors happen, the buzzer will buzz 3 times every other 

minute and the   will flash fast. Press 

 for 1 sec to stop 

the buzzer but the alarm icon will keep glittering.

Summary of Contents for COMPAK KHP 15/190 ACS1

Page 1: ...ry much for purchasing our product Before using your unit please read this manual carefully and keep it for future reference Type Air source Heat Pump Water Heater COMPAK KHP 35 300 ACS1 OWNER S INSTALLATION MANUAL ...

Page 2: ...upply is earthed well please don t install the unit Please have a qualified person perform the reliable earthing connection and the installation of the unit Examples of a qualified person include licensed plumbers authorized electric company personnel and authorized service personnel Your safety is the most important thing we concerned ...

Page 3: ...ver Top Cover Air Inlet Fan Assy Evaporator Filter Air Outlet Water Inlet Anode Rod Drain Pipe Anode Rod PARTS NAMES When ordering repair parts please always give the following information 1 Model serial and product number 2 Parts name All the pictures in this manual are for explanation purpose only They may be slightly different from the heat pump water heater you purchased depand on model Please...

Page 4: ... 1 2 5 9 4 42 Fig 0 1 NOTE Above calculation is based on the ideal condition the final cost bill will be different caused by the actual running conditions such as running period ambient temperature etc 1 SAFETY INFORMATION Please read thoroughly all of the instrucitons before installing or operating the unit Following safety symbols are very important always read and obey all safety symbols CAUTIO...

Page 5: ...y sink and result in injury Arrange the drain pipe to ensure smooth draining Improper drainage work may cause wetting of the building furniture etc Do not touch the inner parts of the controller Do not remove the front panel Some parts inside are dangerous to touch otherwise a machine malfunction may be caused Do not turn off the power supply System will stop or restart heating automatically A con...

Page 6: ...tting machines Seaside where the air contains much salt Hot spring area where corrosive gases exist e g sulfide gas Factories where the power voltage fluctuates seriously Inside a car or cabin The place with direct sunlight and other heat supplies If there s no way to avoid these please install a covering Place like kitchen where oil permeates Place where strong electromagnetic waves exist Place w...

Page 7: ...e of PTR valve should be pulled out once per half a year to make sure that there is no jam of the valve Please beware of burn beware of the hot water from the valve The drainage pipe should be well insulated in order to prevent water inside pipe from freezing in cold weather WARNING Do not dismantle the PTR valve Do not block off the drainage pipe It will cause explosion and injury if do not compl...

Page 8: ... to install unit by this way in summer that could charge fresh air into room 3 Air outlet connects to duct air inlet without duct B C 10m Fig 3 5 It is recommended to install unit by this way in the winter where there is other heat source in the room 4 Duct Description Table 3 1 Duct Round duct Rectangle duct Other shaped duct Dimension mm Φ190 190X190 Refer to above data Straight line pressure dr...

Page 9: ...side of the duct It is recommended to install the unit in the indoor space it is not allow to install the unit at the rainy space Fig 3 6 Fig 3 7 WARNING In case of rain entering to internal components of the unit the component might be damaged or causing physical danger Fig 3 6 In terms of the unit connects with duct reaching to outdoor a reliable water resistant measure must be conduct on the du...

Page 10: ...e u l B e u l B e u l B d e R k c a l B d e R d e R Black e u l B s g n i t t e s y r o t c a f e h t r e t l a o t w o l l a r e v e n r e s U n o i t c e l e s l e d o M z H 0 6 y c n e u q e r f r e w o P s l i o c y g r e n e r a l o s e h t l l a t s n i o t s d e e n m o t s u c e h t f I h t i w d e t c e n n o c e b o t s d e e n l a n i m r e t 6 2 N C e h t n e h t e h t s e i l p p u s ...

Page 11: ...sinfect Table 3 5 SW2 Model selection User never allow to alter the factory settings ON OFF S W 1_1 300L model 190L model SW 1_2 Power furquency_60Hz Power furquency_50Hz 3 3 5 Electric leakage protector Fig 3 13 3 4 Installation checklist 3 4 1 Location The flooring beneath the water heater must be able to support the weight of the unit when filled with water more than 445kg Located indoors such ...

Page 12: ... Condensate Drain Line Installation Must be located with access to an adequate drain or condensate pump Condensate drain lines installed and piped to an adequate drain or condensate pump 3 4 4 Electrical Connections The water heater requires 230 VAC for proper operation Wiring size and connections comply with all local applicable codes and the requirements of this manual Water heater and electrica...

Page 13: ...e default heating source is heat pump If ambient is range out of heat pump heat pump will stop running the unit will shift automatically to activate E heater and show the icon LA on the display then if the ambient temperature goes into the running range of heat pump again it will stop E heater and shift automatically to heat pump again and the icon LA will be extinguished If the target setting wat...

Page 14: ...NOTE While the ambient temperature below than 7 C heat pump efficiency will decrease dramatically the unit will automatically shift to E heater running 4 2 3 Basic function 1 Weekly disinfect function Under disinfection unit immediately start to heat water up to 65 C to kill the potential legionella bacteria inside water of tank icon will light on the display screen during disinfection Unit will q...

Page 15: ... unit is under disinfecting otherwise will be extinguished will be lightened if disinfect function is automatically activated by unit will flash with 0 5 Hz frequency if disinfect function is manually activated will flash with 2Hz frequency when setting disinfect function or setting disinfect timer High temp Alarm If setting water temp is higher than 50 C will be lightened otherwise will be exting...

Page 16: ...re value will be increased continuously When Setting clock timer press more than 1s Clock timer value will be increased continuously When setting vacation days press more than 1s day value will be increased continuously On querying check items will page up by pressing No Icon Description 3 1 3 1 Set Clock Press button for 3 sec to enter clock setting Then icon will be lightened and the hour value ...

Page 17: ...ting clock timer press more than 1s Clock timer value will be decreased continuously When setting vacation days press more than 1s day value will be decreased continuously On querying check items will page down by pressing No Icon Description CONFIRM UNLOCK If screen and buttons are unlocked press it to upload setting parameters after setting any parameter If press it within 10sec setting paramete...

Page 18: ...om part of bank if the cold water surface emerge the upper temperature sensor temperature shown on the display will decreased dramatically Q Why sometimes the temperature shown on the display is decreased a lot but there is still a mount of hot water can be tapped A Because the upper water sensor is located on the upper 1 4 tank when display temperature starts falling down quickly it means there i...

Page 19: ...CB has released or sensor has been broken Contact a qualified person to service the unit E5 Ambient temperature sensor T4 error Maybe the connection between sensor and PCB has released or sensor has been broken Contact a qualified person to service the unit E6 Compressor discharge temperature sensor TP error Maybe the connection between sensor and PCB has released or sensor has been broken Contact...

Page 20: ... unit 7 MAINTENANCE 7 1 Maintenance 1 Check the connection between power supply plug and socket and ground wiring regularly 2 In some cold area below 0 C if the system will be stopped for a long time all the water should be released in case of freezing of inner tank and damage of E heater 3 It is recommended to clean the inner tank and E heater every half year to keep an efficient performance 4 Ch...

Page 21: ...let water temp Default 55 C 38 65 C adjustable Water side exchanger Safety condenser copper tube wrapped around outside of storage tank Inlet pipe Dia DN20 Outlet pipe Dia DN20 Drain pipe Dia DN20 PTR valve Dia DN20 Max pressure 1 0MPa Exchanger air side Material Hydrophilic aluminum fin inner groove copper tube Motor power 80W Air circulation way outlet inlet vertically duct connection available ...

Page 22: ...a leakage detection system is installed at least every 24 months 2 For equipment that contains fluorinated greenhouse gases in quantities of 50 tonnes of CO2 equivalent or more but of less than 500 tonnes of CO2 equipment at least every six months or where a leakage detection system is installed at least every 12 months 3 For equipment that contains fluorinated greenhouse gases in quantities of 50...

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