ADSL ROUTER
USER MANUAL
14
Appendix Frequent Asked Questions
Q: None of the LEDs are on when you power on the ADSL router?
A: Please make sure what you use is the power adaptor attached with the ADSL router package
，
and check the connection between the AC power and ADSL router.
Q: DSL LED does not turn on after connect telephone line?
A: Please make sure what you use is the standard telephone line (as attached with the package),
make sure the line is connected correctly and check whether there is poor contact at each
interface. Wait for 30 seconds to allow the ADSL router establishes connection with you ADSL
operator.
Q: DSL LED is in the circulation of slow-flashing and fast-flashing after connect telephone line?
A: This situation means the ADSL router is in the status of failing to establish connection with
Central Office. Please check carefully and confirm whether the ADSL router has been installed
correctly.
Q: LAN LED does not turn on after connect Ethernet cable?
A: Please make sure Ethernet cable is connected hub/PC and ADSL router correctly. Then please
make sure the PC/hub have been power on.
Please make sure that you use parallel network cable to connect UpLink port of hub, or use
parallel network cable to connect PC. If connect normal port of hub (not UpLink port), you
must use cross-cable. Please make sure that your network cables meet the networking
requirements above.
Q: PC cannot access the Internet?
A: First check whether PC can ping the interface Ethernet IP address of this product successfully
(default value is 192.168.1.1) by using ping application. If ping application fails, please check
the connection of Ethernet cable and check whether the states of LEDs are in gear.
If the PC uses private IP address that is set manually (non-registered legal IP address), please
check:
1.
Whether IP address of the PC gateway is legal IP address. Otherwise please use the right
gateway, or set the PC to Obtain an IP address automatically.
2. Please confirm the validity of DNS server appointed to the PC with ADSL operator.
Otherwise please use the right DNS, or set the PC to Obtain an IP address automatically.
3. Please make sure you have set the NAT rules and convert private IP address to legal IP
address. IP address range of the PC that you specify should meet the setting range in NAT
rules.
Central Office equipment may have problem.
Q: PC cannot browse Internet web page?
A: Please make sure DNS server appointed to the PC is correct. You can use ping application
program to test whether the PC can connect to the DNS server of the ADSL operator.
Q: Initialization of the PVC connection failed?
A: Be sure that cable is connected properly from the DSL port to the wall jack. The DSL LED on
the front panel of the ADSL router should be on. Check that your VPI, VCI, type of
