PK3512_09_07 • REMOTE ACCESS CONTROLLER - 660G
17
Symptom
Action
Locking Device always unlocked
- If the Locking Device Relay LED (D31) on the RAC 660G controller is ON:
• Verify that the delay setting of the DIP switch (SW2) is correct.
• Verify that the lock is in not Passage Mode.
- If the Locking Device Relay LED (D31) on the RAC 660G controller is OFF:
• Verify that the Bypass switch is not active (Bypass LED, D21, is OFF).
• Verify that the Fire Alarm input not active (Input contact closed, Fire Alarm
LED, D47, is ON).
• Verify the wiring to the locking device.
Locking device does not unlock
- If the Locking Device Relay LED (D31) turns on:
• Verify that the Fire Alarm input is not active (Input contact closed, Fire
Alarm LED, D47, is on).
• Verify the wiring to the locking device.
- If a diode is installed on the locking device, verify the polarity.
- If the locking device Relay LED (D31) does not turn on:
• Verify that the Request to Exit or Remote Unlock activation unlocks the door.
• Verify that the card is encoded properly.
• Verify that the RAC 660G is not in Lockout mode.
• Verify that the RAC 660G is programmed properly.
Fire Alarm does not Unlock door
- Verify that the Fire Alarm input is connected to a Normally Closed contact.
- Verify that the Fire Alarm LED (D47) is normally on and turns off when the
Fire Alarm is present.
- Verify that the 12V_Lock output of the RAC 660G controller is connected to
the COMMON of the locking device relay.
Unit Resets when the relay activates
- If the diode is installed on the Electric strike as per Annex A,
to unlock the door.
verify the polarity of the diode.
- Verify the wiring to the locking device.
4. Locking Device Troubleshooting
5. Programming and Auditing Troubleshooting
Symptom
Action
Cannot program or audit the RAC 660G
- Verify that the RAC 660G controller is active: the Access (D43) LED should
blink. If not, reset the RAC 660G Controller (press the Reset switch (SW1) or
disconnect and reconnect the power).
- Verify that the 660G enters programming mode when *,#,*,#, is pressed, or
when a DIP switch (SW2) is toggled. The FUNC 1 LED (D45) blinks when the
660G is in programming mode.
- The 660G controller must still be in programming mode with LED (D45)
blinking when the Program or Audit command is selected on the M-Unit.
- Verify that the M-Unit is pointing toward the infrared Transceiver (D12) located
beside the DIP switch (SW2) during programming and auditing. The distance
between the M-Unit and the 660G controller should be a few inches (3 to 6
inches).
- If the RAC 660G is not initialized (Initialization LED, D41, is OFF)
- If the RAC 660G was already initialized, it may need to be re-initialized:
• Follow the instructions in section 5.3 “Reset to factory default”.
