Technical Manual
Packaging/Returns
37
04045088 - 11/2016
Kaba wireless gateway 90 40
8
Packaging/Returns
Components and devices which are not correctly packaged could be damaged dur-
ing transport and result in costs.
When sending Kaba products, please observe the following notes.
Kaba is not liable for damage to products caused by inadequate packaging.
8.1
Complete devices
The original packaging is specially designed for the device. It offers the best possible
protection against damage during transport.
When returning goods, always use the original packaging!
If this is not possible, please use packaging that prevents the device from being dam-
aged.
•
Use a sturdy, thick-walled transport box or a cardboard box. The transport box
should be large enough that there is 8–10 cm space between the device and the
edge of the container.
•
Wrap the device in suitable material or put it in a bag.
•
Put generous padding around the device, e.g. foam padding or air cushions. The
device must not be able to move around within the packaging.
•
Only use dust-free, environmentally-friendly packaging material.
8.2
Electronic components
ESD-sensitive electronic components such as printed circuit boards, readers etc. are
to be stored, transported and shipped in suitable ESD protective packaging. Elec-
tronic components must only be packaged at ESD-proof work stations and carried
out by people who are familiar with and apply the general ESD protective regula-
tions.
Electronic components must be returned in packaging with sufficient ESD protection
in order to
•
make warranty claims in the event of malfunctions of any kind.
•
Replacement of electronic printed circuit boards and components in the replace-
ment procedure.
To ensure high quality standards, electronic components delivered in packaging
without sufficient ESD protection will neither be analysed nor repaired, but rather
forwarded on directly for disposal.
