Juniper SRX100, Hardware Manual

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Copies of the Management Information Bases (MIBs) available in a software release
are included on the documentation CDs and at
http://www.juniper.net.
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can send your comments to
techpubs-comments@juniper.net, or fill out the documentation feedback form at
http://www.juniper.net/techpubs/docbug/docbugreport.html
. If you are using e-mail, be sure
to include the following information with your comments:
■
Document name
■
Document part number
■
Page number
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Software release version (not required for Network Operations Guides [NOGs])
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical
Assistance Center (JTAC). If you are a customer with an active J-Care or JNASC support
contract, or are covered under warranty, and need postsales technical support, you
can access our tools and resources online or open a case with JTAC.
■
JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the
JTAC User Guide , located at
http://www.juniper.net/customers/support/downloads/710059.pdf
.
■
Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/
.
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JTAC Hours of Operation—The JTAC centers have resources available 24 hours
a day, 7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with
the following features:
■
Find CSC offerings:
http://www.juniper.net/customers/support/
■
Search for known bugs:
http://www2.juniper.net/kb/
■
Find product documentation:
http://www.juniper.net/techpubs/
■
Find solutions and answer questions using our Knowledge Base:
http://kb.juniper.net/
■
Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
■
Search technical bulletins for relevant hardware and software notifications:
https://www.juniper.net/alerts/
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Documentation Feedback
SRX100 Services Gateway Hardware Guide