Care and Cleaning
This product contains no user serviceable parts. Refer service to qualified service
personnel.
Important: Always unplug your appliance from the outlet before cleaning.
CLEANING
1. Unplug your Juiceman
®
Express and disassemble.
2. Using a sponge or damp cloth, clean the slicer/shredder base, rubber feet and
the motor base.
Important: Do not immerse the base in water or spray with water. Clean only by
wiping with a damp sponge, cloth or paper towel.
3. All parts – except the motor base and the slicer/shredder base – are
dishwasher-safe (top-rack only) or you may wash in warm, soapy water, using
any mild liquid dishwashing detergent. Do not use any products containing
ammonia or scouring powders, as these can dull, scratch or mar the surface.
Use the cleaning brush provided to remove pulp left on any of the removable
parts. Do not use metal brushes or pads.
REMOVING TOUGH STAINS
1. Due to powerful staining properties of carotenoids found in many vegetables,
particularly carrots, we suggest soaking any stained parts overnight in one of
the following solutions:
• Biodegradable soap in enough warm water to cover slicer/shredder
parts
• ¼ cup bleach added to a sink full of warm water
• 1 part warm water to 1 part cider vinegar
• ½ small box of baking soda in enough warm water to cover slicer/
shredder parts.
Important: Never use ammonia or abrasive cleansers!
2. After soaking overnight, lightly scrub with soft bristle brush and liquid
detergent.
STORAGE
Store the appliance in a clean, dry place. Never wrap cord tightly around the
appliance. Do not put any stress on cord where it enters the motor base, as this
could cause cord to fray and break.
TROUBLESHOOTING FOR THE
SLICER/SHREDDER
PROBLEM
POSSIBLE CAUSE
SOLUTION
Sliced foods are
uneven and slanted.
The feed chute was
not well packed or
uneven pressure
was applied to the
food pusher during
slicing/shredding.
Cut pieces in even lengths
just a little shorter than
the length of the feed
chute. Pack the chute
carefully and maintain an
even pressure on the food
pusher as the food is being
sliced or shredded.
Foods being sliced or
shredded fill up on
one side of the bowl.
This is normal.
Stop slicing/shredding
occasionally and either
even out the food in the
workbowl or move it to
another bowl. When food
accumulates close to the
disc, empty the workbowl
before continuing.
Some pieces of food
remain on top of the
slicer/shredder disc.
This is normal.
Slice or shred those pieces
by hand or save for another
use, like soups that will be
pureed.
Soft cheese collects
on top of the slicer/
shredder disc.
The cheese was not
cold enough. The
pressure exerted on
the pusher was too
great.
Be sure soft cheeses are
well chilled or place in
freezer until knife inserted
into cheese penetrates
about ½-inch.
Remember food pusher
is to be used as a guide;
never exert hard pressure
on the food pusher.
Appliance stops
running
Motor may be
overheating.
Unplug appliance and allow
it to cool approximately 5
minutes before continuing
use.
The drive shaft on the
slicer/shredder base
appears to be loose.
The screw holding
the drive shaft
may not be fully
fastened.
Tighten the screw on the
top of the drive shaft to
ensure it is fitted securely.
OVERHEAT PROTECTION SYSTEM
Important: This appliance contains a PTC overheat protection system. When
the appliance is being operated for too long or with too much load, the PTC
protector will shut down the power of the appliance to protect the unit. If the
power shuts down, unplug for 0 minutes and plug in for normal operation.