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JPS ACU-5000, Installation And Operation Manual

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ACU-5000 Operations Manual               

 

 

4

 

Interoperability Now 

4.2.1

 

N

ETWORK 

C

ONFIGURATION

 

4-2

 

4.2.2

 

E

XPANDED 

S

YSTEM 

C

ONFIGURATION

 

4-3

 

4.2.3

 

U

SER 

M

ANAGEMENT

 

4-5

 

4.2.4

 

PIN

 

M

ANAGEMENT

 

4-6

 

4.2.5

 

S

OFTWARE 

U

PDATE

 

4-8

 

4.2.6

 

L

ICENSE 

U

PDATE

 

4-9

 

4.2.7

 

R

ESTORE 

D

EFAULTS

 

4-10

 

4.2.8

 

S

YSTEM 

S

HUTDOWN

 

4-11

 

5

 

CHANNEL CONFIGURATION ................................................................................................... 5-1

 

5.1

 

C

HANNEL 

C

ONFIGURATION 

O

VERVIEW

 ..................................................................................... 5-1

 

5.1.1

 

C

HANNEL 

T

YPES AND 

L

IMITATIONS

 

5-1

 

5.2

 

C

HANNEL 

C

ONFIGURATION 

–

 

B

ASIC 

S

ETTINGS

 ......................................................................... 5-3

 

5.3

 

C

HANNEL 

C

ONFIGURATION 

–

 

C

URRENT 

S

TATUS

 ....................................................................... 5-4

 

5.4

 

C

HANNEL 

C

ONFIGURATION 

-

 

H

ANDSET

 ...................................................................................... 5-5

 

5.5

 

C

HANNEL 

C

ONFIGURATION 

-

 

R

ADIO

 ........................................................................................... 5-6

 

5.6

 

C

HANNEL 

C

ONFIGURATION 

-

 

PSTN ............................................................................................ 5-7

 

5.7

 

C

HANNEL 

C

ONFIGURATION 

-

 

SIP ................................................................................................ 5-9

 

5.8

 

C

HANNEL 

C

ONFIGURATION 

-

 

R

O

IP ........................................................................................... 5-10

 

5.9

 

O

BSERVE 

M

ODE

 .......................................................................................................................... 5-11

 

6

 

SYSTEM PREFERENCES ............................................................................................................ 6-1

 

6.1

 

P

REFERENCES 

-

 

O

VERVIEW

 ......................................................................................................... 6-1

 

6.2

 

C

ONTROL 

P

REFERENCES

.............................................................................................................. 6-2

 

6.2.1

 

N

ET 

C

ONTROL 

-

 

S

TANDARD 

B

EHAVIOR 

P

REFERENCES

 

6-3

 

6.2.2

 

N

ET 

C

ONTROL 

-

 

M

ULTI

-C

HANNEL 

C

LICK 

B

EHAVIORS

 

6-4

 

6.3

 

P

REFERENCES 

–

 

C

HANGE 

P

ASSWORD

 ......................................................................................... 6-5

 

6.4

 

P

REFERENCES 

–

 

S

YSTEM 

M

EMORY 

S

ETTINGS

 ........................................................................... 6-5

 

6.5

 

P

REFERENCES 

–

 

S

YSTEM 

DTMF

 

S

ETTINGS

 ................................................................................ 6-6

 

6.6

 

P

REFERENCES 

–

 

S

PEED 

D

IALS

 ..................................................................................................... 6-7

 

6.7

 

P

REFERENCES 

–

 

M

ANAGE 

C

HANNEL 

P

ROFILES

 ......................................................................... 6-8

 

7

 

SYSTEM HELP .............................................................................................................................. 7-1

 

7.1

 

H

ELP 

T

YPES

 .................................................................................................................................. 7-1

 

8

 

CONTROL CAPABILITIES ......................................................................................................... 8-1

 

8.1

 

W

EB 

B

ASED 

C

ONTROL 

&

 

C

ONFIGURATION

 ............................................................................... 8-1

 

8.2

 

DTMF

 

C

ONNECTION 

C

ONTROL

 .................................................................................................. 8-1

 

8.3

 

R

ESTORE 

S

YSTEM 

D

EFAULTS

 ...................................................................................................... 8-1

 

8.4

 

IP

 

A

DDRESS AND 

P

ASSWORD 

R

ESET

 ........................................................................................... 8-2

 

9

 

OPERATING INSTRUCTIONS ................................................................................................... 9-1

 

Summary of Contents for ACU-5000

Page 1: ...ual ACU 5000 Twelve Channel Interoperability Gateway JPS Interoperability Solutions 5800 Departure Drive Raleigh NC 27616 919 790 1011 Email sales jpsinterop com support jpsinterop com www jpsinterop...

Page 2: ...ikely to cause harmful interference in which case users will be required to correct the interference at their own expense CAUTION Changes or modifications to this equipment not expressly approved by J...

Page 3: ...TO OTHER RADIO GATEWAYS 1 4 1 11 SIP INSTRUCTIONS 1 4 1 12 UPDATES TO OPERATIONS MANUAL 1 4 1 13 SPECIFICATIONS 1 5 1 14 EQUIPMENT AND ACCESSORIES SUPPLIED 1 6 1 15 OPTIONAL EQUIPMENT NOT SUPPLIED 1...

Page 4: ...6 5 6 CHANNEL CONFIGURATION PSTN 5 7 5 7 CHANNEL CONFIGURATION SIP 5 9 5 8 CHANNEL CONFIGURATION ROIP 5 10 5 9 OBSERVE MODE 5 11 6 SYSTEM PREFERENCES 6 1 6 1 PREFERENCES OVERVIEW 6 1 6 2 CONTROL PREF...

Page 5: ...BUTTON SPECIAL PROPERTIES 9 9 9 1 8 NET GROUP OPERATION 9 9 9 1 9 ADDITIONAL OPERATIONS 9 11 9 1 10 EXPANDED SYSTEM OPERATION 9 12 9 1 11 LIVE STATUS INFORMATION 9 14 9 1 12 STATUS INDICATORS ON CHAN...

Page 6: ...ellular telephone connectivity on the same network Key To key a transmitter means to cause it to transmit LED Light Emitting Diode LMR Land Mobile Radio Mute To quiet or inhibit audio NIST National In...

Page 7: ...n Recognition An algorithm which causes a transmitter to key or causes some other action when voice is present This squelch type is activated by only by human voice and not by tones noise or other non...

Page 8: ...ACU 5000 Operations Manual 8 Interoperability Now blank page...

Page 9: ...well as iDEN phones and some types of cellular phones o VoIP Phones and Soft Phones using standard SIP protocol such as is used by Vonage o PSTN lines for connection to a standard telephone network o...

Page 10: ...o local manual intervention is needed that is it s not necessary to be at the same location as the ACU 5000 to configure a channel Examples of possible configurations include any or all of the followi...

Page 11: ...speaker Note tip and sleeve used ring connection is open 1 6 Headphones and Microphone Connectors These connectors are available on the rack mount version only there isn t enough room for them on the...

Page 12: ...Other Radio Gateways Connection to other ACU 5000s beyond the two unit expanded system explained above or inter operation with any other radio gateway devices can be accomplished via the NIST standard...

Page 13: ...2 3 VDC Vin low max 1 0 VDC Protection Up to 100 VDC Radio PTT Output Output Type Open drain Maximum Sink Current 100 mA Max Open Circuit Voltage 60 VDC PSTN Interface Phone line Input Output Levels 2...

Page 14: ...he field after initial order purchase the following qty determines number of additional channels 1 ACU 5000 additional channel 5100 112000 1 Accessory Kit 5100 100150 Kit consists of Qty Part Number D...

Page 15: ...nitial order purchase the following qty determines number of additional channels 1 ACU 5000 additional channel 5100 112000 1 Accessory Kit 5100 100150 Kit consists of Qty Part Number Description 1 162...

Page 16: ...with ACU standard radio interface cables 1 foot long 5100 110010 ACU Generic Radio Interface Cable unterminated at radio end D15 at other specify length 15 30 or 50 feet 5961 291115 15 30 50 Interface...

Page 17: ...by phone at 919 790 1011 by fax at 919 790 1456 Upon receipt of this information JPS will arrange for repair or replacement of the equipment 1 2 Reshipment of Equipment If it is necessary to return th...

Page 18: ...Note When the ACU 5000 is installed in a high RF environment such as repeater site it is recommended that cable assemblies to each channel be individually shielded Interface cables purchased from JPS...

Page 19: ...ACU 5000 Operations Manual Interoperability Now 2 3 2 1 ACU 5000 Tabletop Version Front View 2 2 ACU 5000 Tabletop Version Rear View...

Page 20: ...ACU 5000 Operations Manual 2 4 Interoperability Now 2 3 ACU 5000 Rack Mount Version 3 4 View 2 4 ACU 5000 Rack Mount Version Front View 2 5 ACU 5000 Rack Mount Version Rear View...

Page 21: ...The PSTN ports use standard RJ 11 jacks labeled PSTN 1 through 3 and the radio four wire connectors are standard RJ 45 jacks The LEDs on the RJ 45 connectors are illuminated to indicate active COR amb...

Page 22: ...ACU 5000 Operations Manual 2 6 Interoperability Now End of Section 2...

Page 23: ...used with JPS radio cables Adapter cables RJ 45 to D15 allow the use of the very large library of JPS radio cables already in existence including standard Military 5 and 6 pin microphone connectors T...

Page 24: ...P via External or Internal ATA There are two VoIP connections depicted in the diagram above One connection is via an Analog Telephone Adapter to a PSTN port on the ACU 5000 Another connection is via S...

Page 25: ...ections Note also that the laptop shown in the figure as operating as a soft phone could also be browsing to the IP address of the ACU 5000 so if the computer s operator has the proper permissions thi...

Page 26: ...000 has three RJ 11 connectors that can be used to create two wire PSTN interfaces to telephone or satellite phone systems Typically a standard telephone cord will be used to connect an ACU 5000 RJ 11...

Page 27: ...n The ACU 5000 is standards compliant and supports standards compliant web browsers including the recent and latest versions of Internet Explorer Firefox Chrome Safari and Opera 4 1 Log In Upon browsi...

Page 28: ...ing on the appropriate hypertext in the overview screen 4 2 1 Network Configuration This page is used to set the ACU 5000 s IP address and other network settings The page includes full instructions an...

Page 29: ...network switch There cannot be a router between the two units The Primary system provides a handset and channels 1 12 The Secondary system provides an additional handset and channels 14 25 You may bro...

Page 30: ...ed System both chassis must be configured for their appropriate roles one as primary the other as secondary have the IP address of the other chassis listed and be set to Active If one of the systems l...

Page 31: ...or roles allows new users to be added to the system Users are given one of the existing roles with various permission sets as noted on next manual page associated with each role Alternatively new role...

Page 32: ...m Configuration o Restore System Defaults o Shutdown System No access to these System pages o User Management o Software Update o PIN Management o License Update o Create Update Channel Profiles Net a...

Page 33: ...bility Now 4 7 available to each authorized user The PIN management tool and a full explanation are available from the PIN Management option on the System menu Note that you must have user management...

Page 34: ...ftware tool at the bottom of the page to upload a new software load to the system After the software has been uploaded it will be displayed in a chart with any other uploaded software releases To appl...

Page 35: ...channels on the system contact customer support You may be asked to provide the current System ID shown on the License Key Update tool see below and or the existing license key file available for down...

Page 36: ...a is erased The only user will be the default su superuser with the password su Users currently logged in will remain logged in If Restore Default Network is set to On all related configuration settin...

Page 37: ...is shut down the ACU 5000 s front panel power switch must be cycled to bring the unit back on This is similar to shutting down any other computer while it is shut down there is no web interface and th...

Page 38: ...ACU 5000 Operations Manual 4 12 Interoperability Now End of Section 4...

Page 39: ...ages may not be exactly the same as those shown in this manual Check Section 10 for related information 5 1 1 Channel Types and Limitations An ACU 5000 channel can be configured to the following chann...

Page 40: ...ACU 5000 Operations Manual 5 2 Interoperability Now...

Page 41: ...ettings appear at the top of each settings page Subsequent sections in this manual will provide details related to proper configuration of each channel type As with the other configuration settings co...

Page 42: ...progress but have not yet been put into effect by clicking on Save Configuration The ACU 5000 front panel has a set of LEDs that may be useful in system set up optimization The COR PTT and Signal LEDs...

Page 43: ...signal is present and cause the channel to indicate active COR unsquelched condition This is important for an interoperability gateway because for a group of communications systems patched together i...

Page 44: ...ng to the radio or other four wire device being interfaced if the profile is available The Radio Channel type includes an additional COR Type that is VMR Voice Modulation Recognition VMR is useful for...

Page 45: ...one end of a standard phone cord into one of the three ACU 5000 rear panel PSTN port and the other into a wall outlet Only channels 1 through 3 can be configured to the PSTN channel type As can be se...

Page 46: ...ACU 5000 Operations Manual 5 8 Interoperability Now...

Page 47: ...are interface for any and all of the SIP channels is any of the ACU 5000 RJ 45 LAN connectors The SIP channel type configuration page contains a large number of SIP specific configuration options as c...

Page 48: ...ietary protocol designed to optimize VoIP communications in a radio communications environment The hardware interface for any and all of the RoIP channels is any of the ACU 5000 RJ 45 LAN connectors S...

Page 49: ...to the unit to a person setting up the ACU 5000 To reach the Observe Mode select it from the options presented after clicking on the More Actions button A page similar to the Net Control page will ap...

Page 50: ...ACU 5000 Operations Manual 5 12 Interoperability Now This image shows the same system while in Observe Mode End of Section 5...

Page 51: ...s Overview screen lists the permission sets and provides a brief description Users with limited permission sets will not be able to view or modify all settings For example the screen shot below shows...

Page 52: ...he move is officially made typically after clicking on a net icon the ghost icons are no longer visible and the channels will begin operating in their new locations Additional detail is provided on th...

Page 53: ...his eliminates the need to navigate to that channel s settings page from the main menu Auto Select Net when channel added If yes when adding a channel to a net by clicking the net will be automaticall...

Page 54: ...to an unoccupied net Priority Connect Establishes a priority connection between the two channels but leaves them both in the Free net When One Is Free One Is In A Net Applicable when one channel is in...

Page 55: ...for complete restoration of the initial nets that is the operator or external user will have to call back to restore the external connection Whether and how the system retains Dial Out Destinations is...

Page 56: ...DTMF Note also that each channel may be individually configured as to whether it will allow any detection operation via external DTMF One of the possible operations is for a remote user to request a...

Page 57: ...peed dial will be dialed automatically See Section 9 3 for information regarding remote user control via DTMF input to the ACU 5000 Speed dials are channel type specific That is there is a set of spee...

Page 58: ...l from the Preferences menu under Manage Channel Profiles The Create Modify Channel Profiles permission is required Once created the channel profile may be selected from a list of channel profiles of...

Page 59: ...ofile s configuration page On the search results page find the profile you re interested in and click on its name You will be taken to the Modify Channel Profile tool next page of this manual where yo...

Page 60: ...ces To create a new profile that is similar to an existing profile and therefore it s convenient to use that existing profile as a starting point To fine tune a profile for a specific radio Assume for...

Page 61: ...ACU 5000 Operations Manual Interoperability Now 6 11 Create Channel Profile page Use this page to create a new profile from scratch...

Page 62: ...ACU 5000 Operations Manual 6 12 Interoperability Now End of Section 6...

Page 63: ...lude context sensitive help available by hovering over the adjacent circular blue question mark At any time you may also hover over or click on the Help link in the upper right hand corner of the page...

Page 64: ...CU 5000 Operations Manual 7 2 Interoperability Now Furthermore this Operations Manual in PDF format can be downloaded from the unit again click on the Help tag and select Documentation End of Section...

Page 65: ...an be modified by the user and additional templates can be created and stored for quick retrieval Control of the system essentially involves determining which of the channels will be cross connected T...

Page 66: ...IP address being read out over the handset and local speaker A five to ten second press resets network settings and users IP address of 192 168 1 200 subnet mask of 255 255 255 0 login with su userna...

Page 67: ...the new Drag Drop Net Management Capability 9 1 Web Based Operation Net Management 9 1 1 Initial Net Control Page The figure below shows the Net Control GUI when none of the ACU 5000 channels are enga...

Page 68: ...an be changed through the Net Control Preferences The screen shot below shows two active nets Net 1 connects the channel zero handset with channels four and six both configured as radios Net 2 connect...

Page 69: ...on 9 1 3 Dial Out Operation All channel types other than the Radio type may Dial Out to select the external link destination a phone number for a PSTN channel or an IP address for a SIP or RoIP channe...

Page 70: ...still dark green to indicate that channel building operation is still active and other channels can be quickly added to the net After clicking on radio channel number 5 to add channel 5 to the net and...

Page 71: ...ming calls the call will be answered automatically and no action is necessary 9 1 5 Monitor Mode Operation Cross Net Link Monitor Mode allows a channel to monitor the audio of another channel or chann...

Page 72: ...audio received by R2 R4 R5 and R6 is mixed with any incoming audio on the phone lines connected to PSTN ports P1 and P3 this mixed signal can be heard in the handset and or speaker Monitor mode functi...

Page 73: ...e or more of the channels that are currently being monitored click the Remove button from the Monitors button area Then click any channel to stop monitoring it To terminate the entire monitor group fo...

Page 74: ...tten and not turned off at the proper time Some properties of Priority Connections Making or breaking Priority Connections does not interfere with the structure of existing nets While channels are par...

Page 75: ...ns that the nets can be returned to their initial separate configurations The channels in the net groups share all their audio as if they were all in one net First click the Combine button from the ne...

Page 76: ...ACU 5000 Operations Manual 9 10 Interoperability Now Above Before Net 3 and Net 6 are combined into a Net Group Below After the Net Group is built...

Page 77: ...oIP channels that are not currently engaged in a call with an external communications device via a phone line or IP network To return all channels to the states they were in prior to invoking Connect...

Page 78: ...the external interoperability channels are numbered one through twelve Only channels one two or three can be set to the PSTN channel type For the expansion system the numbering picks up where this lef...

Page 79: ...9 13 The Net Control screen shot below shows an expanded system and the larger supply of nets to allow control of the additional channels If the monitor is not tall enough to show all the nets the use...

Page 80: ...n COR indicator in the lower left of the R8 icon In any net if one of the members of the net has active COR the audio it is receiving will be transmitted via the other members of that net Therefore R9...

Page 81: ...t is in this state very briefly while it is making or answering a call As in Channel S8 above left o Yellow Waves The channel is ringing because an outside party has called into the system This channe...

Page 82: ...he Net Control operations can be modified through the Net Control Preferences page The preferences can be tailored to individual users and any user s changes will not affect the operation seen by othe...

Page 83: ...r Function 3 4 n n n n Extension to be monitored 3 4 n n toggles between Monitor Mode and Normal non monitoring Mode Disabled Normal Mode The subsections below assume a simple ACU 5000 interoperabilit...

Page 84: ...the sequence entered at the keypad of a radio associated with channel 1 will remove channel 1 from the call but leave the remaining connections intact 9 3 3 Remote DTMF Attention Command When the DTM...

Page 85: ...e text of this Operations Manual These upgrades may result in differences in the current ACU 5000 web pages from what has provided in previous chapters Additional improvements may have been made that...

Page 86: ...ACU 5000 Operations Manual 10 2 Interoperability Now End of Document...

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