Johnson Controls tyco PowerSeries Pro HS248 User Manual Download Page 27

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Chapter 8.0 Troubleshooting

Trouble

Condition

Trouble

Level 1

Description

Trouble

Types

Trouble

Level 2

Notification

Level 3

Not Networked

The system has
detected a
network trouble
condition with
one or more
modules on the
system.
If the trouble
does not restore
within 20
minutes, call for
service.

Zone

Zone label
001-248

Keypad

Keypad 1-16

Siren

Siren 1-16

Repeater

Repeater 1-
8

User

Users
01-1000

AUX Trouble

The system has
detected a
trouble on the
AUX terminal.

Zone

Power
Supply

Power
Supply 1-8

High-current
O/P

Module 1-4

System Area

n/a

8 I/O Module

Module 1-30

Bus Repeater

Repeater 1-
8

3A Power
Supply Aux 1

Aux 1
Trouble

3A Power
Supply Aux 2

Aux 2
Trouble

Limited Exceeded 14

The system
detects
incompatibility
with third-party
firmware.

Interactive
Zone

n/a

Interactive Par 02

n/a

- 27 -

Summary of Contents for tyco PowerSeries Pro HS248

Page 1: ...com m 29010119 or scan the QR code to the right HS3032 HS3128 HS3248 USER GUIDE UK WARNING This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer The entire manual should be carefully read ...

Page 2: ...11 4 10 Setting the System with a Proximity Tag 11 5 0 Alarm System Unsetting Methods 12 5 1 Unsetting the System 12 5 2 Unsetting the system with a keypad 12 5 3 Unsetting the system with a 2 way Wireless Key 12 5 4 Engineer Reset function 12 5 5 Activating the DLS Window setting 12 6 0 Emergency Keys 14 7 0 Access Code Types 15 7 0 Opening the Access Codes menu 16 7 0 Adding Changing and Deletin...

Page 3: ...re both on an Exit Delay is in progress Away Set Medical Alarm Trouble On indicates a system malfunction or tamper Flashing indicates that the keypad has a low battery condition Follow the instructions displayed or enter 2 to view trouble Correcting the trouble turns off the indicator Chime Panic Alarm AC Power Indicates AC Power is present The AC Power light turns off when AC is absent Reset Quic...

Page 4: ...er Code 0 1 Turn Chime ON OFF 4 Access Code OR Change Brightness 6 Master Code 1 2 Change Contrast 6 Master Code 1 3 Buzzer Volume 6 Master Code 1 4 Add Delete User 5 Master Code Access Code 1 Reset Smoke Detectors OR 7 2 View Troubles 2 Access Code View Alarms 3 Access Code Perform System Test 6 Master Code 0 4 If configured by the installer 4 ...

Page 5: ...O8 Alphanumeric LCD keypad with wireless receiver and proximity tag support HS2LCDWFPRO8 Wireless alphanumeric LCD keypad with proximity tag support HS2LCDWFVPRO8 Wireless alphanumeric LCD keypad with proximity tag support and voice prompt HS2TCHPRO Touch screen keypad with proximity support with a white enclosure HS2TCHPROBLK Touch screen keypad with proximity support with a black enclosure Note ...

Page 6: ...nd detectors The metal cabinet contains the system electronics and standby battery The keypad is used to send commands to the system and to display the current system status The keypad s are mounted in a convenient location inside the protected premises close to the entry exit door s The security system has several zones of area protection each connected to one or more sensors motion detectors gla...

Page 7: ... emergency information If an alarm is initiated by mistake immediately call the central station to prevent an unnecessary response Note The monitoring function must be enabled by the installer before it is operational Note Consult with the installer to determine if the system is configured with a communicator delay A communicator delay will prevent a report to the central station if the control pa...

Page 8: ...p once per second When you have opened and closed the final exit door or after pressing the Push to Set button the exit delay will be reduced to the programmed value which is typically 10 seconds after which the alarm panel is set When this time expires the system checks for detectors that may be open If any of these are open the panel will cancel the setting If this occurs re enter the premises c...

Page 9: ...d European certification requirements UL ULC and EN50131 4 3 2 Canceling the setting sequence To cancel the setting sequence complete the following step Enter your access code or present a proximity tag to the keypad reader 4 4 Setting the system in Stay mode Stay mode partially activates the alarm system by Setting all perimeter sensors and bypassing all interior sensors Note For European install...

Page 10: ...ption where if a entry exit zone is tripped a second time prior to the end of the exit delay the exit delay time restarts The exit delay timer can only be restarted once Note Infinite Exit Delay is also available so that the installer does not need to program the timer Rather the installer will enable operation based on British Standards BS8243 4 7 Alarm Cancel Window The control panel provides a ...

Page 11: ...e wireless keys provided with your alarm system To Set the system with a 2 way wireless key press the desired Setting mode button when the system Ready indicator is on 4 10 Setting the System with a Proximity Tag Proximity tags can be used to set unset the system or to perform a programmed function e g used in place of entering an access code or to unlock a storage room door To Set the system with...

Page 12: ... tag to the keypad reader 5 3 Unsetting the system with a 2 way Wireless Key Note When you enter the premises the keypad sounds To avoid an alarm condition you must unset the system within a specific number of seconds To unset the system with a 2 way Wireless Key complete the following step When the system is set and the Armed indicator is on press the Unset key Note The installer programs the Dur...

Page 13: ...Chapter 5 0 Alarm System Unsetting Methods The DLS window remains active for 30 mintues or 6 hours depending on the system s programming 13 ...

Page 14: ...ultaneously for 2 seconds The keypad beeps to indicate the alarm input has been accepted and sent to the monitoring station Fire Alarm Medical Alarm Panic Alarm Verify with your alarm company that your system is equipped with emergency keys Having an optional audio verification module installed on your system allows the monitoring station to open 2 way communication when notified of an alarm Note ...

Page 15: ...unset assigned partitions and can access the User Functions menu Supervisor Codes Use when you want to allow additional users to manage access codes 5 or User Functions 6 Supervisor codes created by the master code have the same attributes as the master code Supervisor codes created by another supervisor code have the same attributes except the supervisor attribute After creation attributes can be...

Page 16: ...steps LCD Display 1 Enter the user number and press Press for Access Code 2 Enter a new 4 6 or 8 digit access code After entering a new code the display indication is changed to P from If a duplicate code is entered an error tone sounds After the code is programmed the keypad returns to the previous menu Enter New Code AAAA To Delete a User Access Code LCD Display 3 Enter the user number and press...

Page 17: ...our installer 7 6 System Lockout Due To Invalid Attempts If too many invalid access codes are entered your system can be configured to automatically lockout input from all keypads wireless keys and proximity tags for a programmed duration If this happens wait the programmed duration then try again When the system is locked out the following message is displayed LCD Display Keypad Lockout Note This...

Page 18: ... Arming 05 2 Disarmed 09 2 Help 13 2 Office 17 2 Son s 21 2 I 01 3 Attic 05 3 Door 09 3 High 13 3 OK 17 3 Sound 21 3 J 01 4 Auxiliary 05 4 Down 09 4 Home 13 4 On 17 4 South 21 4 K 01 5 Away 05 5 Download 09 5 House 13 5 Open 17 5 Special 21 5 L 01 6 Baby 05 6 Downstairs 09 6 In 13 6 Opening 17 6 Stairs 21 6 M 01 7 Back 05 7 Drawer 09 7 Install 13 7 Panic 17 7 Stay 21 7 N 01 8 Bar 05 8 Driveway 09 ...

Page 19: ...1 Lights 15 1 Quiet 19 1 West 23 1 03 2 Cancelled 07 2 Father s 11 2 Living 15 2 Rear 19 2 Window 23 2 03 3 Car 07 3 Feature 11 3 Load 15 3 Receiver 19 3 Zone 23 3 _ 03 4 Carbon 07 4 Fence 11 4 Loading 15 4 Report 19 4 0 23 4 03 5 Central 07 5 Fire 11 5 Low 15 5 RF 19 5 1 23 5 03 6 Chime 07 6 First 11 6 Lower 15 6 Right 19 6 2 23 6 03 7 Closed 07 7 Floor 11 7 Main 15 7 Room 19 7 3 23 7 03 8 Closet...

Page 20: ...r s responsibility to ensure that the disposal of the used batteries is made according to the waste recovery and recycling regulations applicable to the intended market 8 1 Cleaning Clean the units by wiping with a damp cloth only Do not use abrasives thinners solvents or aerosol cleaners spray polish that may enter through holes in the Alarm Controller and cause damage and or create hazards Do no...

Page 21: ... every 10 seconds Press the key to silence the keypad beeps Press 2 to examine troubles When viewing troubles the trouble indicator flashes to identify the level of trouble being viewed One flash level 1 two flashes level 2 etc Setting of your system may be impeded by a trouble To override this condition enter 2 scroll to Acknowledge All Troubles and press or enter 999 Trouble Condition Trouble Le...

Page 22: ...w Battery High current O P 04 Module 1 4 No Battery High current O P 05 Module 1 4 Low Battery 1A Power Supply 07 Module 1 4 No Battery 1A Power Supply 08 Power supply 1 4 Low Battery Bus Repeater 10 Repeater 1 8 No Battery Bus Repeater 11 Repeater 1 8 Low Battery 1 3A Power Supply 13 Power Supply 1 4 Low Battery 2 3A Power Supply 14 Power Supply 1 4 No Battery 1 3A Power Supply 15 Power Supply 1 ...

Page 23: ...io Module 09 n a 8 I O Module 10 Module 1 30 Bus Repeater 11 Repeater 1 8 Bus Fault Bus Repeater 12 Repeater 1 8 3A Power Supply 13 Power Supply 1 4 AC Troubles 04 The system is experiencing loss of power Call for service If the building and or neighborhood has lost electrical power the system will continue to operate on battery for several hours Zone 01 Zone label or 001 248 Keypad 02 Keypad 1 16...

Page 24: ...r 04 Repeater 1 8 Device Mask 06 Zone 001 248 Gas 07 Zone 001 248 Heat 08 Zone 001 248 CO 09 Zone 001 248 Freeze 10 Zone 001 248 Probe Disconnected 11 Zone 001 248 Fire 12 Zone 001 248 Device Battery 06 The system detected an issue with one or more device batteries For zone keypad and wireless key battery troubles see the accompanying documentation for how to change the batteries Zone 01 Zone labe...

Page 25: ...ed wireless signal interference that is causing improper system operation Call for service Zones 01 Zone label or 001 248 Keypad 02 Keypad 1 16 Siren 03 Siren 1 16 Repeater 04 Repeater 1 8 Module Supervision 09 The system has detected a supervisory trouble condition with one or more modules on the system Call for service HSM2HOST 01 n a Keypad 02 Keypad 1 16 Zone Expander 04 Expander 1 30 Power Su...

Page 26: ...er 1 30 Power Supply 05 Power Supply 1 4 High current Output 06 Output terminal 1 4 Output Expander 08 Output module 1 16 Audio Module 09 n a I O Module 10 Module 1 30 Bus Repeater 11 Repeater 1 8 3A Power Supply 12 Power Supply 1 4 Communications 11 The system has detected a communication trouble Call for service TLM 01 n a FTC 02 Receiver 1 4 SIM Lock 03 n a Cellular 04 n a Ethernet 05 n a Recei...

Page 27: ... 248 Keypad 02 Keypad 1 16 Siren 03 Siren 1 16 Repeater 04 Repeater 1 8 User 05 Users 01 1000 AUX Trouble 13 The system has detected a trouble on the AUX terminal Zone 01 Zone Power Supply 05 Power Supply 1 8 High current O P 06 Module 1 4 System Area 07 n a 8 I O Module 10 Module 1 30 Bus Repeater 11 Repeater 1 8 3A Power Supply Aux 1 12 Aux 1 Trouble 3A Power Supply Aux 2 13 Aux 2 Trouble Limite...

Page 28: ...9 0 Access Codes 9 0 Access Codes Master Code 01 _________________________ Code Access Code Code Access Code Code Access Code Code Access Code Note Copy this page as needed to record additional access codes 28 ...

Page 29: ...Chapter 9 0 Access Codes 9 1 Sensor Zone Information Sensor Protected Area Sensor Type Sensor Protected Area Sensor Type Note Copy this page as needed to record additional zone information 29 ...

Page 30: ...rvice Contact Information Central Station Information Account _____________________ Telephone _____________________ Installer Information Company _____________________ Telephone _____________________ Battery Installation Service Date ___________________________________ ___________________________________ ___________________________________ IMPORTANT If you suspect a false alarm signal has been sen...

Page 31: ...code followed by completion of setting by one of the two methods mentioned above Please check with the Installer which method has been enabled for your system Unsetting Methods The HS3032 HS3128 and HS3248 are capable of supporting the following unsetting methods in accordance with BS8243 6 4 2 Prevention of entry to the supervised premises before the alarm system is unset Unsetting using remote k...

Page 32: ...09 Type B EN50131 6 2017 Type A EN50131 10 2014 and EN50136 2 2013 for Grade 3 Class II ATS Configurations SP3 phone line path only SP4 Ethernet or cellular path only DP2 dual path with phone line primary path and Ethernet or Cellular secondary path and DP3 dual path with Ethernet or Cell primary path and Cellular or Ethernet as secondary path 12 1 EUROPEAN CE COMPLIANCE STATEMENT This product is ...

Page 33: ...ARE PRODUCT installed b Storage Network Use The SOFTWARE PRODUCT may not be installed accessed displayed run shared or used concurrently on or from different computers including a workstation terminal or other digital electronic device Device In other words if You have several workstations You will have to acquire a license for each workstation where the SOFTWARE will be used c Backup Copy You may...

Page 34: ...is Software License Agreement is governed by the laws of the Province of Ontario Canada 6 ARBITRATION All disputes arising in connection with this Agreement shall be determined by final and binding arbitration in accordance with the Arbitration Act and the parties agree to be bound by the arbitrator s decision The place of arbitration shall be Toronto Canada and the language of the arbitration sha...

Page 35: ...UCT OR ANY ASSOCIATED EQUIPMENT COST OF CAPITAL COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT FACILITIES OR SERVICES DOWN TIME PURCHASERS TIME THE CLAIMS OF THIRD PARTIES INCLUDING CUSTOMERS AND INJURY TO PROPERTY WARNING DSC recommends that the entire system be completely tested on a regular basis However despite frequent testing and due to but not limited to criminal tampering or electrical disrup...

Page 36: ...ectual property rights to the fullest extent of the law including pursuit of criminal prosecution wherever necessary All trademarks not owned by Tyco Security Products are the property of their respective owners and are used with permission or allowed under applicable laws Product offerings and specifications are subject to change without notice Actual products may vary from photos Not all product...

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