background image

CK721-A Network Controller

Hardware Installation

24-10025-237 Rev. –

 

14

To replace the lithium battery:

1. Ensure that AC power is supplied to the panel.

2. With a narrow blade (1/8 in. blade) carefully pry up the battery until a portion of the battery 

is out of the plastic holder.

3. With your free hand gently move the battery out of the holder while keeping the battery 

pried up.

4. Dispose of the old battery according to local requirements.

5. Insert the new battery into holder.

I

MPORTANT

The lithium battery is polarized. Ensure the side marked ‘+’ faces out or towards you.

Impaired Performance Conditions

A list of conditions that may cause impaired performance is provided in the following table, 
with reference pages.

Field Servicing

Troubleshoot the CK721-A by substituting the suspected defective panel with a new 
component.

All replaceable parts are available from Johnson Controls. 

Consult your Customer Success Center representative at (800) 482-2778 for domestic orders or 
for instructions on how to obtain replaceable parts.

Table 8: Impaired Performance Conditions

Condition

Information Location

Unit environment not as specified.

Table 2

 on page 2

Unit power and grounding not as specified.

Power Wiring

 on page 7

Cable length or type not as specified.

Table 5

 on page 6

Backup battery not replaced correctly.

This section (

Maintenance

).

Summary of Contents for CK721-A

Page 1: ...24 10025 237 Revision December 2017 CK721 A Network Controller hardware installation manual...

Page 2: ...erial returns contact the branch if the material was purchased through a Johnson Controls branch or through the Product Sales Operations Team if ordered through the Advanced Order Management System AO...

Page 3: ...nt must be maintained between 13 35 C 55 95 F and relative humidity of 85 5 by the HVAC system Twenty four hour standby power shall be provided for the HVAC system 6 The installer shall incorporate a...

Page 4: ......

Page 5: ...rds and 8 000 off line transactions Note When the number of badges exceeds 120 000 the number of access groups should be limited to 50 000 All CK721 A panels are connected to the server via a 10 100Ba...

Page 6: ...cate 2398 cryptographic module version 2 0 9 from the Open Source Software Institute http www oss institute org CK721 A controller peer to peer User Datagram Protocol UDP broadcast messages are not en...

Page 7: ...g CK721 A to a Terminal Emulator RS232 Serial Null Modem Cable Wiring on page 6 RS232 B KONE serial server elevator or OTIS serial server elevator controller communications port or ThyssenKrupp serial...

Page 8: ...power is not supplied before you remove the lithium battery the realtime clock will be incorrect LEDs POWER ON is steady when power is applied FAULT OFF indicates normal operation ON indicates a gener...

Page 9: ...l and snap on To remove a module pull the white clips two are located at the bottom and one on top of the module then pull the bottom of the module out and lift it up Wiring Between RS485B and the Fie...

Page 10: ...Listed 22 AWG Stranded Hook up wire Limited to within cabinet Listed 18 AWG 3 cond stranded shielded 4000 ft 1215 m All modules connected to a single CK721 A panel must be within 4000 feet of the pan...

Page 11: ...71 latest edition must be followed for installations in Great Britain Additional information is given in the Cardkey Installers Code of Practice Conduit ground cold water pipes unbrazed joints or diss...

Page 12: ...tant Notes As a security precaution Johnson Controls strongly suggests changing the default controller password during the installation process The CK721 A panel must be set up first using Terminal Em...

Page 13: ...you will be following Serial cable between RS232C A J3 of the CK721 A controller and your laptop or PC serial port or Ethernet cable 2 Start your terminal emulator software 3 For serial communication...

Page 14: ...2000 server Version 3 8 Build 57 with SP2 or later These steps set the IP address and netmask the preferred primary comm path and the network polling of the CK721 A which are required for communicatio...

Page 15: ...LAN setting which specifies the frequency in seconds that the CK721 A panel polls the P2000 server during LAN connections The recommended value is 30 seconds The Network Polling Dup value is not curr...

Page 16: ...ondary IP interface Primary Host IP Address User Def The primary IP address used by the primary server network interface An IP address is a 32 bit number that is notated by using four numbers from 0 t...

Page 17: ...1 A 1 Periodically check the continuity of the grounding circuit 2 Perform operational testing monthly check for proper operation 3 Replace the lithium battery every five years or after extended five...

Page 18: ...Impaired Performance Conditions A list of conditions that may cause impaired performance is provided in the following table with reference pages Field Servicing Troubleshoot the CK721 A by substitutin...

Page 19: ...We welcome your comments at BE techpubs security jci com Security Solutions 805 522 5555 www johnsoncontrols com...

Reviews: