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Thank You for purchasing this water heater.  Properly installed and 

maintained, it should give you years of trouble free service.

ABBREVIATIONS USED

Abbreviations Found In This Instruction Manual:

•  UL - Underwriters Laboratories Inc.

•  ANSI - American National Standards Institute

•  NFPA - National Fire Protection Association

•  ASME - American Society of Mechanical Engineers

•  AHRI - Air-Conditioning, Heating and Refrigeration Institute

•  CAN - Canada

•  EPACT - Energy Policy Act

•  CSA - Canadian Standards Association 
This  gas-fired  water  heater  is  design  certified  by  Underwriters 

Laboratories Inc. under American National Standard/CSA Standard 

 

for Gas Water Heaters ANSI Z21.10.3 • CSA 4.3 (current edition).

QUALIFIED INSTALLER OR SERVICE AGENCY

Installation and service of this water heater requires ability equivalent 

to that of a Qualified Agency (as defined by ANSI below) in the field 

involved.  Installation  skills  such  as  plumbing,  air  supply,  venting, 

gas supply and electrical supply are required in addition to electrical 

testing skills when performing service.
ANSI Z223.1 2006 Sec. 3.3.83: “Qualified Agency” - “Any individual, 

firm,  corporation  or  company  that  either  in  person  or  through  a 

representative is engaged in and is responsible for (a) the installation, 

testing or replacement of gas piping or (b) the connection, installation, 

testing,  repair  or  servicing  of  appliances  and  equipment;  that  is 

experienced in such work; that is familiar with all precautions required; 

and  that  has  complied  with  all  the  requirements  of  the  authority 

having jurisdiction.”
If you are not qualified (as defined by ANSI above) and licensed or 

certified as required by the authority having jurisdiction to perform a 

given task do not attempt to perform any of the procedures described 

in this manual. If you do not understand the instructions given in this 

manual do not attempt to perform any procedures outlined in this manual.

PREPARING FOR THE INSTALLATION

1.  Read  the  “General  Safety”  section,  page  4  of  this  manual 

first and then the entire manual carefully.  If you don’t follow 

the safety rules, the water heater will not operate properly.  

It could cause DEATH, SERIOUS BODILY INJURY AND/OR 

PROPERTY DAMAGE.

  This  manual  contains  instructions  for  the  installation, 

operation, and maintenance of the gas-fired water heater.  It 

also contains warnings throughout the manual that you must 

read and be aware of.  All warnings and all instructions are 

essential to the proper operation of the water heater and your 

safety.  Since we cannot put everything on the first few pages, 

READ THE ENTIRE MANUAL BEFORE ATTEMPTING TO 

INSTALL OR OPERATE THE WATER HEATER.

2.  The  installation  must  conform  with  these  instructions  and 

the local code authority having jurisdiction. In the absence 

of local codes, the installation must comply with the current 

editions  of  the  National  Fuel  Gas  Code,  ANSI  Z223.1/

NFPA 54 or CAN/CSA-B149.1 the Natural Gas and Propane 

Installation  Code.  All  documents  are  available  from  the 

Canadian Standards Association, 8501 East Pleasant Valley 

Road,  Cleveland,  OH  44131.  NFPA  documents  are  also 

available  from  the  National  Fire  Protection  Association,  1 

Batterymarch Park, Quincy, MA 02269. 

3.  If  after  reading  this manual  you  have  any questions  or  do 

not understand any portion of the instructions, call the local 

gas utility or the manufacturer whose name appears on the 

rating plate.

4.  Carefully  plan  the  place  where  you  are  going  to  put  the 

water  heater.    Correct    combustion,  vent  action,  and  vent 

pipe installation are very important in preventing death from 

possible carbon monoxide poisoning and fires, see Figures 

3 and 7.

  Examine the location to ensure the water heater complies with 

the “Locating the New Water Heater” section in this manual.

5.  For California installation this water heater must be braced, 

anchored,  or  strapped  to  avoid  falling  or  moving  during 

an  earthquake.    See  instructions  for  correct  installation 

procedures.  Instructions may be obtained from California 

Office  of  the  State  Architect,  400  P  Street,  Sacramento, 

 

CA 95814.

6.  Massachusetts Code requires this water heater to be installed 

in  accordance  with  Massachusetts  248-CMR  2.00:  State 

Plumbing Code and 248-CMR 5.00.

INTRODUCTION

Summary of Contents for JW375T75N-AV

Page 1: ...ructions and safety messages could result in death or serious injury This manual must remain with the water heater 599 Hill Street West Fergus ON Canada N1M 2X1 Low Lead Content WARNING If the informa...

Page 2: ...Heater 12 Air Requirements 12 Unconfined Space 13 Confined Space 13 Fresh Air Openings for Confined Spaces 13 Outdoor Air Through Two Openings 13 Outdoor Air Through One Opening 13 Outdoor Air Throug...

Page 3: ...ifornia to cause cancer birth defects or other reproductive harm and requires businesses to warn of potential exposure to such substances This product contains a chemical known to the State of Califor...

Page 4: ...4 GENERAL SAFETY INFORMATION...

Page 5: ...nd then the entire manual carefully If you don t follow the safety rules the water heater will not operate properly It could cause DEATH SERIOUS BODILY INJURY AND OR PROPERTY DAMAGE This manual contai...

Page 6: ...1 1 4 3 2 1 NPT 1 2 NPT 11 15 16 30 3 RECOVERY RATINGS Models Input Approx Gal Cap Approx Liter Cap Temp Rise C 17 22 28 33 39 44 50 56 61 67 72 78 Rating Btu Hr Rating kW F 30 40 50 60 70 80 90 100 1...

Page 7: ...cing and proper operation of the water heater Installation of water heater must be accomplished in such a manner that if the tank or any connections should leak flow will not cause damage to the struc...

Page 8: ...sult in improper and inefficient operation of the water heater producing carbon monoxide gas in excess of the safe limits This could result in serious injury or death Contact your local gas supplier f...

Page 9: ...ertain it does not sag thereby obstructing the combustion air flow HARD WATER Where hard water conditions exist water softening or the threshold type of water treatment is recommended This will protec...

Page 10: ...to manufacturer s specifications If a positive lock up regulator is required follow these instructions 1 Positive lock up gas pressure regulators must be rated at or above the input Btu hr rating of...

Page 11: ...y sized thermal expansion tank must be installed on all closed systems to control the harmful effects of thermal expansion Contact a local plumbing service technician to have a thermal expansion tank...

Page 12: ...ature Pressure Relief Valve discharge line and 2 the water manually discharged will not cause any bodily injury or property damage because the water may be extremely hot If after manually operating th...

Page 13: ...eater and the risk of fire or explosion may result It can also create a risk of asphyxiation LOUVERS AND GRILLES Thefreeareasofthefreshairopeningsintheinstructionsthatfollowdonot takeintoaccountthepre...

Page 14: ...e provided with two permanent vertical ducts one commencing within 12 inches 300 mm of the top and one commencing within 12 inches 300 mm of the bottom of the enclosure The vertical ducts shall commun...

Page 15: ...ter heater unless it is vented to the outdoors and has adequate air supply to avoid risks of improper operation explosion or asphyxiation For proper draft hood attachment the draft hood legs may be an...

Page 16: ...IN INCHES MAXIMUM CAPACITY OF PIPE IN CUBIC FEET PER HOUR LENGTH IN FEET NOMINAL IRON PIPE SIZES INCHES INPUT IN THOUSANDS BTU HR 1 2 3 4 1 1 1 4 1 1 2 2 2 1 2 3 4 10 175 360 680 1400 2100 3960 6300 1...

Page 17: ...allation shown in the Figures 15 and 16 Contaminants in the gas lines may cause improper operation of the gas control valve that may result in fire or explosion Before attaching the gas line be sure t...

Page 18: ...18...

Page 19: ...ian or gas supplier If the pilot will not stay lit after several tries turn the gas control knob to OFF Figure A and call your service technician or gas supplier 9 Replace inner and outer burner doors...

Page 20: ...g valves are available at plumbing supply or hardware stores see Figure 2 Follow manufacturer s instructions for installation of the valves Before changing the factory setting on the thermostat read t...

Page 21: ...s of combustion and water vapor SMOKE ODOR It is not uncommon to experience a small amount of smoke and odor during the initial start up This is due to burning off of oil from metal parts and will dis...

Page 22: ...f the flue and vent system may occur if air for combustion contains certain chemical vapors Spray can propellants cleaning solvents refrigerator and air conditioner refrigerants swimming pool chemical...

Page 23: ...sult in overheating and excessive tank pressure Can cause serious injury or death HOUSEKEEPING Fire and Explosion Hazard Do not obstruct combustion air openings at the bottom of the water heater Do no...

Page 24: ...RAGE TANK 1 Turn off the electrical supply to the water heater 2 Ensure the cold water inlet valve is open 3 Open a nearby hot water faucet and let the water run until the water is no longer hot Then...

Page 25: ...ch can condense on the cooler surfaces of the tank Droplets form and drip onto the burner or run on the floor This is common at the time of start up after installation and when incoming water is cold...

Page 26: ...mbly and or thermocouple Defective Gas Control Replace Gas Control PILOT OUTAGE Dirty pilot burner Clean pilot assembly Thermocouple malfunction Replace pilot assembly and or thermocouple Defective Ga...

Page 27: ...s and the storage tank s 5 The water heater s operating thermostat should be set 5 degrees F higher than the Tank Temperature Control SINGLE FLUE 1 UNIT LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSU...

Page 28: ...mostat should be set 5 degrees F higher than the Tank Temperature Control SINGLE FLUE 1 UNIT WITH VERTICAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP...

Page 29: ...ermostat should be set 5 degrees F higher than the Tank Temperature Control SINGLE FLUE 1 UNIT WITH HORIZONTAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING P...

Page 30: ...set 5 degrees F higher than the Tank Temperature Control SINGLE FLUE 1 UNIT WITH MIXING VALVE TWO TEMPERATURE LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPE...

Page 31: ...ating thermostat should be set 5 degrees F higher than the Tank Temperature Control SINGLE FLUE 2 UNITS LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE...

Page 32: ...er than the Tank Temperature Control SINGLE FLUE 2 UNITS TWO TEMPERATURE ONE PRE HEATER ONE BOOSTER HEATER LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERAT...

Page 33: ...33 NOTES...

Page 34: ...34 NOTES...

Page 35: ...d by improper gas supply line sizing gas type venting connections combustion air voltage wiring or fusing Failure to follow applicable codes Failure to follow printed instructions Abuse misuse acciden...

Page 36: ...rights reserved 599 Hill Street West Fergus ON Canada N1M 2X1 Should you have any questions please Email us at techsupport gsw wh com or Visit our website www johnwoodwaterheaters com or Call our Tech...

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