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21

CHECKING GAS INPUT

With this heater in operation, determine whether it is receiving the 

full rated input of gas. This may be done by timing the gas meter 

and measuring gas pressure with a gauge or manometer. When the 

heater is operating at full capacity (full gas input) it should consume 

approximately 1 cubic foot of gas in the time shown in Table 5.

TABLE 5. INPUT CHECK TIME REQUIRED 

TO CONSUME 1 CU. FT. OF GAS

Models

Type of Gas BTU Per 

Cu. Ft.

Approx. Time Required To 

Consume 1 Cu. Ft. of Gas

JW375T75N-AV 

JW375T75P-AV

Natural 

Propane

1050 

2500

50.3 sec. 119. 8 sec.

Use  this  formula  to  “clock”  the  meter.    Be  sure  that  other  gas 

consuming appliances are not operating during this interval.

 

3,600

  X  H  =  Btu/Hr

 

   T

 

T  =  Time in seconds needed to burn one cubic foot of gas.

 

H  =  Heating value of gas in Btu’s per cubic foot of gas.

 

Btu/Hr  =  Actual heater input rate.

 

Example: (Using BT-80 heater)

 

T  =  50.3 seconds/ft

3

 

H  =  1,050 Btu/ft

3

 (natural gas)

 

Btu/Hr  =  ?

 

3,600

  X  1,050  =  75,100 Btu/Hr (22.0 kW)

 50.3

Compare the actual input rate to that given on the heater’s rating 

plate. In the example, the BT-80’s full input rate should be 75,100 

Btu/Hr for natural gas.
Because  of  the  suddenness  and  amount  of  water,  condensation 

water may be diagnosed as a “tank leak”. After the water in the tank 

warms up (about 1-2 hours), the condition should disappear.

Do not assume the water heater is leaking until there has been 

enough time for the water in the tank to warm up.

An undersized water heater will cause more condensation. The water 

heater must be sized properly to meet the family’s demands for hot 

water including dishwashers, washing machines and shower heads.
Excessive condensation may be noticed during the winter and early 

spring months when incoming water temperatures are at their lowest.

Good venting is essential for a gas fired water heater to operate properly 

as well as to carry away products of combustion and water vapor.

SMOKE/ODOR

It is not uncommon to experience a small amount of smoke and odor 

during the initial start-up. This is due to burning off of oil from metal 

parts, and will disappear in a short while.

STRANGE SOUNDS

Possible noises due to expansion and contraction of some metal 

parts during periods of heat-up and cool-down do not necessarily 

represent harmful or dangerous conditions.
Condensation causes sizzling and popping within the burner area 

during heating and cooling periods and should be considered normal.  

See “Condensation” in this section.

OPERATIONAL CONDITIONS

SMELLY WATER

In each water heater there is installed at least one anode rod (see 

parts  section)  for  corrosion  protection  of  the  tank.  Certain  water 

conditions  will  cause  a  reaction  between  this  rod  and  the  water. 

The most common complaint associated with the anode rod is one 

of a “rotten egg smell” in the hot water. This odor is derived from 

hydrogen sulfide gas dissolved in the water. The smell is the result 

of four factors which must all be present for the odor to develop:
a.  A concentration of sulfate in the supply water.
b.  Little or no dissolved oxygen in the water.
c.  A sulfate reducing bacteria which has accumulated within the 

water heater (this harmless bacteria is nontoxic to humans).

d.  An excess of active hydrogen in the tank.  This is caused by the 

corrosion protective action of the anode.

Smelly water may be eliminated or reduced in some water heater 

models by replacing the anode(s) with one of less active material, 

and  then  chlorinating  the  water  heater  tank  and  all  hot  water 

lines. Contact the local water heater supplier or service agency 

for further information concerning an Anode Replacement Kit and 

this chlorination treatment.
If the smelly water persists after the anode replacement and chlorination 

treatment, we can only suggest that chlorination or aeration of the water 

supply be considered to eliminate the water problem.

Do not remove the anode leaving the tank unprotected.  By doing 

so, all warranty on the water heater tank is voided.

Summary of Contents for JW375T75N-AV

Page 1: ...ructions and safety messages could result in death or serious injury This manual must remain with the water heater 599 Hill Street West Fergus ON Canada N1M 2X1 Low Lead Content WARNING If the informa...

Page 2: ...Heater 12 Air Requirements 12 Unconfined Space 13 Confined Space 13 Fresh Air Openings for Confined Spaces 13 Outdoor Air Through Two Openings 13 Outdoor Air Through One Opening 13 Outdoor Air Throug...

Page 3: ...ifornia to cause cancer birth defects or other reproductive harm and requires businesses to warn of potential exposure to such substances This product contains a chemical known to the State of Califor...

Page 4: ...4 GENERAL SAFETY INFORMATION...

Page 5: ...nd then the entire manual carefully If you don t follow the safety rules the water heater will not operate properly It could cause DEATH SERIOUS BODILY INJURY AND OR PROPERTY DAMAGE This manual contai...

Page 6: ...1 1 4 3 2 1 NPT 1 2 NPT 11 15 16 30 3 RECOVERY RATINGS Models Input Approx Gal Cap Approx Liter Cap Temp Rise C 17 22 28 33 39 44 50 56 61 67 72 78 Rating Btu Hr Rating kW F 30 40 50 60 70 80 90 100 1...

Page 7: ...cing and proper operation of the water heater Installation of water heater must be accomplished in such a manner that if the tank or any connections should leak flow will not cause damage to the struc...

Page 8: ...sult in improper and inefficient operation of the water heater producing carbon monoxide gas in excess of the safe limits This could result in serious injury or death Contact your local gas supplier f...

Page 9: ...ertain it does not sag thereby obstructing the combustion air flow HARD WATER Where hard water conditions exist water softening or the threshold type of water treatment is recommended This will protec...

Page 10: ...to manufacturer s specifications If a positive lock up regulator is required follow these instructions 1 Positive lock up gas pressure regulators must be rated at or above the input Btu hr rating of...

Page 11: ...y sized thermal expansion tank must be installed on all closed systems to control the harmful effects of thermal expansion Contact a local plumbing service technician to have a thermal expansion tank...

Page 12: ...ature Pressure Relief Valve discharge line and 2 the water manually discharged will not cause any bodily injury or property damage because the water may be extremely hot If after manually operating th...

Page 13: ...eater and the risk of fire or explosion may result It can also create a risk of asphyxiation LOUVERS AND GRILLES Thefreeareasofthefreshairopeningsintheinstructionsthatfollowdonot takeintoaccountthepre...

Page 14: ...e provided with two permanent vertical ducts one commencing within 12 inches 300 mm of the top and one commencing within 12 inches 300 mm of the bottom of the enclosure The vertical ducts shall commun...

Page 15: ...ter heater unless it is vented to the outdoors and has adequate air supply to avoid risks of improper operation explosion or asphyxiation For proper draft hood attachment the draft hood legs may be an...

Page 16: ...IN INCHES MAXIMUM CAPACITY OF PIPE IN CUBIC FEET PER HOUR LENGTH IN FEET NOMINAL IRON PIPE SIZES INCHES INPUT IN THOUSANDS BTU HR 1 2 3 4 1 1 1 4 1 1 2 2 2 1 2 3 4 10 175 360 680 1400 2100 3960 6300 1...

Page 17: ...allation shown in the Figures 15 and 16 Contaminants in the gas lines may cause improper operation of the gas control valve that may result in fire or explosion Before attaching the gas line be sure t...

Page 18: ...18...

Page 19: ...ian or gas supplier If the pilot will not stay lit after several tries turn the gas control knob to OFF Figure A and call your service technician or gas supplier 9 Replace inner and outer burner doors...

Page 20: ...g valves are available at plumbing supply or hardware stores see Figure 2 Follow manufacturer s instructions for installation of the valves Before changing the factory setting on the thermostat read t...

Page 21: ...s of combustion and water vapor SMOKE ODOR It is not uncommon to experience a small amount of smoke and odor during the initial start up This is due to burning off of oil from metal parts and will dis...

Page 22: ...f the flue and vent system may occur if air for combustion contains certain chemical vapors Spray can propellants cleaning solvents refrigerator and air conditioner refrigerants swimming pool chemical...

Page 23: ...sult in overheating and excessive tank pressure Can cause serious injury or death HOUSEKEEPING Fire and Explosion Hazard Do not obstruct combustion air openings at the bottom of the water heater Do no...

Page 24: ...RAGE TANK 1 Turn off the electrical supply to the water heater 2 Ensure the cold water inlet valve is open 3 Open a nearby hot water faucet and let the water run until the water is no longer hot Then...

Page 25: ...ch can condense on the cooler surfaces of the tank Droplets form and drip onto the burner or run on the floor This is common at the time of start up after installation and when incoming water is cold...

Page 26: ...mbly and or thermocouple Defective Gas Control Replace Gas Control PILOT OUTAGE Dirty pilot burner Clean pilot assembly Thermocouple malfunction Replace pilot assembly and or thermocouple Defective Ga...

Page 27: ...s and the storage tank s 5 The water heater s operating thermostat should be set 5 degrees F higher than the Tank Temperature Control SINGLE FLUE 1 UNIT LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSU...

Page 28: ...mostat should be set 5 degrees F higher than the Tank Temperature Control SINGLE FLUE 1 UNIT WITH VERTICAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP...

Page 29: ...ermostat should be set 5 degrees F higher than the Tank Temperature Control SINGLE FLUE 1 UNIT WITH HORIZONTAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING P...

Page 30: ...set 5 degrees F higher than the Tank Temperature Control SINGLE FLUE 1 UNIT WITH MIXING VALVE TWO TEMPERATURE LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPE...

Page 31: ...ating thermostat should be set 5 degrees F higher than the Tank Temperature Control SINGLE FLUE 2 UNITS LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE...

Page 32: ...er than the Tank Temperature Control SINGLE FLUE 2 UNITS TWO TEMPERATURE ONE PRE HEATER ONE BOOSTER HEATER LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERAT...

Page 33: ...33 NOTES...

Page 34: ...34 NOTES...

Page 35: ...d by improper gas supply line sizing gas type venting connections combustion air voltage wiring or fusing Failure to follow applicable codes Failure to follow printed instructions Abuse misuse acciden...

Page 36: ...rights reserved 599 Hill Street West Fergus ON Canada N1M 2X1 Should you have any questions please Email us at techsupport gsw wh com or Visit our website www johnwoodwaterheaters com or Call our Tech...

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