CELLO
- User Manual v1.0
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8.
Entire Warranty
This Warranty constitutes the entire warranty provided to you by JoeCo and supersedes all prior written agreements
and all representations, undertakings and promises given or implied by anything said or written by JoeCo or by an
authorised JoeCo distributor, reseller or representative. JoeCo will not be bound by any modification or amendment of
this Warranty unless it is in writing and signed by JoeCo.
In the event that any translation of this Warranty (from its original in UK-English language version) is carried out for
different countries and there is a dispute between the UK-English and any non UK-English version, the UK-English
version of this Licence shall take precedence, to the extent not prohibited by local law in your jurisdiction.
9.
Jurisdiction
This Warranty shall be construed, interpreted, and governed by the laws of England. This Warranty shall not be
governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which
is hereby expressly excluded.
Product Returns
To return any JoeCo Product, the purchaser must first call, email or write to JoeCo (see the JoeCo website at
www.joeco.co.uk
for contact details) to obtain JoeCo’s agreement to the return and a Returned Materials Authorisation (RMA) number. JoeCo
will issue an RMA and instructions for returning the Product if it agrees that:
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the Product can be returned,
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an incorrect Product has been delivered,
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the Product is faulty and covered by warranty (see Warranty Information), or
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the Product is capable of being repaired if outside warranty
Please note that any Product returned due to incorrect delivery must be in a resalable condition to receive a credit note.
Any Product which is returned to JoeCo or to one of its distributors or resellers without authorisation, i.e. one for which an RMA
number has not been issued by JoeCo, will be returned to the purchaser at the purchaser’s expense.
After the RMA number is obtained, the Product should be shipped to the address provided by JoeCo in protective packaging
(the original packaging if possible) with a note giving the reason for the return. The RMA number should be clearly written on
the package.
When returning goods, the purchaser is responsible for shipment and for the risk of loss or damage during shipment. JoeCo
therefore recommends that such shipments are fully insured and sent by Registered Post, Recorded Delivery, or via a courier to
guarantee receipt.
Where a Product is returned for repair outside warranty, JoeCo will inspect the Product and provide the purchaser with an
estimated fee for repair. The purchaser will have the option (exercisable within thirty days of notification by JoeCo) to pay this
fee and have the Product repaired and returned, or not pay this fee and have the Product returned un-repaired at their
expense. Thereafter JoeCo reserves the right to dispose of such unrepaired product without further notification.
JoeCo reserves the right to update any Product returned for repair.
