Jitterbug One Touch User Manual Download

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125

The Fine Print

Topics Covered

• Intellectual Property
• Disclaimer of Warranties
• Standard Limited Warranty

124

GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Page 127

Summary of Contents for One Touch

Page 1: ...u go Plus a friendly Jitterbug operator is at your service 24 hours a day All of our features and services have been created for your comfort convenience and ease of use and you can choose to turn any of them on or off as you wish Simply call the Jitterbug operator for assis tance Or you or a loved one can update your Jitterbug features on your personal web page at http www myjitterbug com This fe...

Page 2: ...Battery 8 Turning Your Phone On Off 9 Charging the Battery 10 Low Battery Indicator 11 Jitterbug Service Passwords 12 Getting Help 13 Contacting Customer Service 14 Jitterbug Operator Assistance 15 Section 2 OneTouch Features 17 Key Features 18 Accessories 21 Closed View Front of Your Phone 22 Closed View Back of Your Phone 24 Open View of Your Phone 26 Your Display Screen 28 Your Phone Settings 2...

Page 3: ...Missed Calls 58 Saving Call History Numbers 60 Section 7 Voicemail 61 Voicemail Notifications 62 Using Voicemail 62 Setting Up Voicemail 62 Recording a Personalized Greeting 63 Listening to Messages 63 Deleting Messages 64 Section 8 Voice Dialing 65 Start Voice Dialing 66 Voice Dialing Tips 67 Section 9 Your Customer Agreement 69 Your Calling Plans 72 Your Rights To Refuse or Cancel 73 How Service...

Page 4: ... to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 SECTION 1 Potentially Explosive Environments 98 Emergency Calls 99 Health and Safety Information 100 Consumer Information on Wireless Phones 102 Road Safety 113 FCC Notice and Cautions 116 Other Important Safety Information 117 Product Performance 118 Battery Precautions 119 Care and Maintenanc...

Page 5: ...nce You can skip directly to the section you re looking for by using the Table of Contents on page 1 the red side tabs or the Index on page 69 We ve included illustrations images and the symbols below to highlight useful information As we add new features and accessories we will update this How To Guide on our Web site at www myjitterbug com This feature will be available in early 2007 Click on th...

Page 6: ...wer is off SECTION 1 8 Installing the Battery To insert the battery 1 Slide the rounded end of the battery into the back of your phone lining up the gold contacts on the battery with the gold contacts inside the phone 2 Press the top end of the battery down until it snaps into place To remove the battery 1 If the phone is on turn it off by opening the phone and holding down the button for two seco...

Page 7: ...terbug phones do not have a low battery icon Instead reminder warnings will appear as popups on the screen with the following messages º Charge Battery will appear when you have used about 50 of your battery º Battery Very Low will appear when you have about ten minutes of calling left º Battery Critical will appear when you have two minutes of calling left The message will appear every ten second...

Page 8: ... Web site SECTION 1 12 Jitterbug Service Passwords As a Jitterbug customer you have unlimited access to your voicemail and all personal account information To protect your privacy we ll ask you to set up your own passwords to use when you want to gain access to this information When choosing a password you ll be asked to create a security question Only you should know the answer Example What was t...

Page 9: ...Operator Press the Operator button The operator will greet you by name and ask how to assist you A surcharge for operator assistance may apply Refer to your service agreement for details SECTION 1 14 Contacting Customer Service Use any of these ways to contact us Sign on to your account at www myjitterbug com This feature will be available in early 2007 where you can e mail us Call us toll free at...

Page 10: ...ay Screen Your Phone Settings Adjust Ringer Volume Speakerphone Emergency Callback For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 SECTION 2 16 The first cellular phone weighed 40 ounces Your Jitterbug OneTouch weighs only 4 5 ounces FACT GH68 085806_Touch_1005_Qx6 qxp 10...

Page 11: ...s A Jitterbug operator who answers you by name and is ready to assist you at any time surcharges may apply Emergency call back service if you ever need it To modify any of the above features please call the Jitterbug operator who can assist you 24 hours a day Plus You ll have easy access to additional services that also can be turned on or off at your request Voice Dialing Just say the name or num...

Page 12: ...e accessories visit www jitterbug com or call us at 1 800 733 6632 SECTION 2 Standard Battery AC Power Charger Leather Carrying Case Jitterbug SmartCharger Car Power Charger Hands free Car Kit 20 SECTION 2 GH68 085806_Touch_1005_Qx6 qxp 10 12 06 4 58 PM Page 23 ...

Page 13: ...Accessory Connector Links accessories to your phone 5 Power Connector Connects the AC Power Charger to your phone 6 Light Alert Surrounds the Volume Button and Lights briefly when charging begins and steadily when charging is complete Flashes to indicate an incoming call or message Lights when you turn on the phone Flashes when the phone needs charging SECTION 2 22 Closed View of Your Phone Front ...

Page 14: ... 2 Battery Latch Slides to open and remove the battery 3 Lanyard Connector Makes it easy to attach a hand strap to carry your phone SECTION 2 24 Closed View of Your Phone Back SECTION 2 1 Battery 3 Lanyard Connector 2 Battery Latch GH68 085806_Touch_1005_Qx6 qxp 10 12 06 4 58 PM Page 27 ...

Page 15: ...n Calls 911 9 Accessory Connector Plugs accessories into your phone such as your Hands free Car Kit 10 Power Connector Connects the AC Power Charger and your Car Power Charger to your phone 11 Microphone Used during phone calls to pick up the sound of your voice 12 No Button Rejects questions or commands on the screen such as Call Pressing also moves you to the next feature on your phone 13 Power ...

Page 16: ... You can add or delete ringtones at www jitterbug com at any time Additional fees and airtime may apply Your Display Screen Here is the type of information that can appear on your screen 1 Feature Area Identifies the feature you are using 2 Additional Entries Shows if there are additional screens either before or after the screen you are on Back means there are screens before the one you re viewin...

Page 17: ...he display window Press each time you want to advance to the next choice These choices will appear on the screen Ringer Volume Ring Max Ringer Volume High Ringer Volume Med Ringer Volume Low Ringer Volume Silent 3 When you re satisfied with the setting release the volume button Depending on your settings your Jitterbug may ring and vibrate to alert you to incoming calls The ringer and keypad can b...

Page 18: ...eakerphone setting when you end a call Emergency Callback When you ve completed an emergency call using the button your phone is automatically set to Emergency Callback for about 30 minutes While your phone is in this setting you cannot make other calls To make an emergency call 1 Press the button Calling Emergency appears on the screen 2 When the 911 Operator answers Connected to Emergency appear...

Page 19: ...on Phone List Numbers Using the My Choice Button Calling 911 Calling Phone List Numbers For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 SECTION 3 34 More than 196 million Americans subscribe to a wireless service FACT GH68 085806_Touch_1005_Qx6 qxp 10 12 06 4 58 PM Page 3...

Page 20: ... 36 SECTION 3 Answering a Call When you receive a call your phone will ring or vibrate depending on its ring volume setting If your phone is open A phone number or name appears if the caller s name and number are stored on your Phone List If the caller can t be identified you will see any of these messages Call from unavailable number Call from restricted number No number To answer a call if the p...

Page 21: ...t or any phone number in the U S or Canada 1 Press the button The Calling Operator message appears on the screen as shown 2 When the Operator answers the Connected to Operator message appears as shown Tell the Operator the name of the person or service on your Phone List such as Call Susan or the number you want To end a call or exit any screen and return to the first screen on your phone close it...

Page 22: ... to Emergency No to Hang up 911 NOTE Calling Phone List Numbers Your Jitterbug OneTouch phone can store up to 50 numbers and contact names on your Phone List To place a call to a number on the list 1 Press the button until a Phone List screen appears as shown 2 Press the Up Down arrow button to move back and forward through your Phone List until you find the number you want to call 3 Press when yo...

Page 23: ...ur phone Topics Covered How to Navigate Examples of Feature Navigation For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 SECTION 4 42 GH68 085806_Touch_1005_Qx6 qxp 10 12 06 4 58 PM Page 45 ...

Page 24: ...es with a pre programmed Phone List More features such as Voice Dialing Voicemail and Call History can be turned on or off from your personal page at www myjitterbug com This feature will be available in early 2007 For help call us at 1 800 733 6632 Here are some examples of how you can navigate through a feature Example 1 Phone List with Voicemail Phone List 01 02 Amy Call 909 555 2334 more Smith...

Page 25: ... 2007 SECTION 5 46 Example 2 Phone List with Voice Dialing Example 3 Phone List with Call History and other optional services Voice Dial Yes to Use Voice Dial Phone List 01 02 Amy Call 909 555 2334 more Smith back Phone List 02 02 George Call 972 555 6149 back more Baker Phone List 01 02 Amy Call 909 555 2334 more Smith back Phone List 02 02 George Call 972 555 6149 back more Baker All Recent 05 1...

Page 26: ...o end the call press the button or close your phone Calling Operator No To Hang Up Connected to Operator No to Hang up 114 via the Internet using your computer 1 Go to www myjitterbug com This feature will be available in early 2007 2 If you have not visited www myjitterbug com before you will be asked to create a login name and password to gain entry 3 After logging in select Call List from the n...

Page 27: ...umber will be stored as shown Modify Phone List Phone List New Entry Numbers range from 0 9 You can choose x to add an extension to your Phone List one number at a time Do not enter 1 at the start of a long distance number Your Jitterbug automatically does this for you To add a new name via the Up Down button After entering a new number instructions above and pressing when End appears on the scree...

Page 28: ...f the screen 4 Press the Up Down arrow button until you find the number you re looking for as shown 5 Press to Modify the number on the screen 6 Press again when you see Modify Number SECTION 5 Number 740 555 1818 Modify Number 5 You will see the numbers 0 and 2 above and below the number 1 6 Tap the Up Down arrow button until you come to the first digit of the number you want to change 7 When you...

Page 29: ... Press when you see Are you sure 8 If this is the number you want to delete press A three second message will confirm that the information has been deleted as shown To find a Phone List number 1 Press the button repeatedly until the Phone List screen appears as shown 2 Press the Up Down arrow button to go through your Phone List until you find the number you re looking for 3 To call the selected n...

Page 30: ... see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 SECTION 6 56 Following the release of the 1982 movie ET the line phone home entered common usage In 1983 public cellular service made it possible for Americans to phone home from nearly anywhere FACT SECTION 5 GH68 085806_Touch_1005_Qx6 qxp 10 12 06 ...

Page 31: ...lls or redial both incoming or outgoing calls without calling the Jitterbug operator or using your Phone List 1 Press the button repeatedly until Call History appears on the screen 2 Use the Up Down arrow button to find your desired call as shown and press 3 Answer the Call question by pressing the button to automatically dial that number You will receive a notification when you miss a call The Ca...

Page 32: ...our Phone List Show Details will appear at the bottom of the screen 3 Then press You will see the time and date that the call was made or received as shown 4 Press when you see Call at the bottom of the screen 5 Press when you see Save on the screen 6 You will see Are you sure 7 If this is the number you want to save press Name will not display if not already programmed A three second flash indica...

Page 33: ...own words and voice or using the standard Jitterbug greeting and adding your name at the end Voicemail You have a Listen message new voice To record a personalized greeting 1 Follow the instructions and press or say or as questions are asked 2 You will be able to review your greeting by answering 3 You will be able to re record your greeting or change it by answering When recording your voicemail ...

Page 34: ...reator of Jitterbug Phones FACT 64 SECTION 7 If you don t have a new message notification press repeatedly until you see the Voicemail screen Answer the Listen question by pressing the button 3 New messages begin playing automatically To delete Voicemail messages 1 When you hear the prompt you can delete a message by pressing or saying Once you delete a message the information is gone You cannot r...

Page 35: ...ressing the button 4 If Voice Dial is not sure which name you said you will hear the question Did you say followed by the first of three possible names 5 Say Yes or press the button to confirm a name say No or press the button to hear the next name When you confirm a name that number will be dialed 66 SECTION 8 Voice Dial Yes to Use Voice Dial NOTE Voice Dialing Tips Wait for the beep before speak...

Page 36: ...Your Customer Agreement and Health and Safety Guide 69 68 GH68 085806_Touch_1005_Qx6 qxp 10 12 06 4 58 PM Page 71 ...

Page 37: ... by its conditions It covers important topics such as how long it lasts fees for early cancellation and late payments our rights to change its conditions and your wireless service limitations of liability privacy how you should handle disputes with us should they arise including the arbitration of disputes If you accept this agreement it will apply to all of your services from GreatCall 71 70 GH68...

Page 38: ...ou have used 30 minutes of calling all WITHIN 30 DAYS of receiving your Jitterbug phone You ll still be respon sible through that date for the new service and any charges associated with it 72 Your Calling Plans YOUR CALLING PLANS BECOME PART OF THIS AGREEMENT The prices you pay depend in part on how long a commitment you make to be our customer Calling plans describe these prices and your minimum...

Page 39: ...mmitment period except as explicitly permitted by this agreement Periods of suspension of service don t count toward your minimum commitment period As noted above your minimum commitment period is described in your calling plan After the end of your minimum commitment period you ll become a month to month customer under this agreement An early cancellation fee of up to fifty percent 50 of the bala...

Page 40: ... provided These taxes surcharges and assessments may change from time to time and we 76 About Rights in Numbers and Electronic Addresses We Assign to You Any phone number personal identification number e mail address or identifier we assign to you remains the property of GreatCall We ll let you know if we need to change or reassign them Your wireless phone number and or name may show up when you c...

Page 41: ...you first press YES to dial a call on outgoing calls and when the call rings on an incoming call 78 may not be able to give you advance notice about how such changes might affect you Except as prohibited by law we may also at our discretion require you to pay regulatory and administrative fees to recover our costs of complying with regulatory mandates and Universal Service fees or similarly impose...

Page 42: ...NT AN EARLY CANCELLATION FEE WILL BE ADDED TO THE BALANCE OWED FOR EACH CANCELLED SERVICE We reserve the right to require an advance deposit or an increased deposit from you based on your payment history and changes 80 Time ends after you press NO hang up by closing your phone or the other party ies on your call hang s up We only bill for calls that connect which includes calls answered by machine...

Page 43: ...ur plan and or the frequency of use of our services We ll pay simple interest on any deposit at the rate the law requires Please retain your evidence of deposit You agree that we can apply deposits payments or repayments in any order to any amounts you owe us on your account s You can t use a deposit to pay any bill unless we agree We refund final credit balances of less than 1 only upon request W...

Page 44: ...you don t want us to do this d to protect ourselves or e as required by law legal process 84 e interfering with our operations f becoming insolvent or going bankrupt g breaching this agreement h spamming or other abusive messaging or calling i modifying your wireless phone from its manufacturer s specifications j providing credit information we can t verify k using your service in a way that adver...

Page 45: ...ved in any problem you also agree to limitations of liability in its favor that it imposes 86 or exigent circumstances In addition you have authorized us to investigate your credit history at any time and to share credit information about you with credit reporting agencies If you ask we will tell you the name and address of any credit agency that gives us a credit report about you It s illegal for...

Page 46: ...ims less than 25 we will pay all Fees and Expenses and b for Claims between 25 and 1 000 you will pay only 25 in Fees 88 Handling Disputes with Us ARBITRATION PLEASE READ THIS PROVISION CAREFULLY IT MEANS THAT EXCEPT AS NOTED BELOW YOU AND WE WILL ARBITRATE OUR DISPUTES ANY CLAIM OR DISPUTE BETWEEN YOU AND US IN ANY WAY RELATED TO OR CONCERNING THE AGREEMENT OR THE PROVISION OF SERVICES OR PRODUCT...

Page 47: ...A s Supplemental Procedures for Consumer Related Disputes You and we agree to pay our own other fees costs and expenses including those for any attorneys experts and witnesses An arbitrator may only award as much and the type of relief as a court with jurisdiction in the place of arbitration that is consistent with law and this Agreement An arbitrator may issue injunctive or declaratory relief but...

Page 48: ...2 ment unless and until your friend or family member has agreed to the terms of this agreement If you re ordering for a company you re representing that you re authorized to bind it and where the con text requires you means the company About this Agreement A waiver of any part of this agreement in one instance isn t a waiver of any other part or any other instance You can t assign this agreement o...

Page 49: ...nd recommended Safety Precautions Topics Covered Operating Environment Health and Safety Information Consumer Questions and Answers Road Safety FCC Notice Other Important Safety Information Product Performance Battery Precautions Care and Maintenance 94 GH68 085806_Touch_1005_Qx6 qxp 10 12 06 4 58 PM Page 97 ...

Page 50: ... in 96 Operating Environment Remember to follow any special regulations in force in any area and always switch your phone off whenever it is forbidden to use it or when it may cause interference or danger When connecting the phone or any accessory to another device read its user s guide for detailed safety instructions Do not connect incompatible products As with other mobile radio transmitting eq...

Page 51: ...e phone or make calls that increase your phone bill 98 motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Posted Facilities Switch your phone off in any facility where posted notices require you to do so Potentially Explosive Environments Switch your phone off when in ...

Page 52: ... all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines The maximum SAR values for this model phone 100 Health and Safety Information Exposure to Radio Frequency RF Signals Certification Information SAR Your wireless phone is a radio transmitter and receiver It is designed and manufactured not to exceed the exposure limits for radio frequency RF energy set by the Fe...

Page 53: ...gical effects may occur but such findings have not been confirmed by additional research In some cases other researchers have had difficulty in reproducing those studies or in determining the reasons for inconsistent results 102 as reported to the FCC are 0 662 W kg CDMA Head SAR 0 571 W kg CDMA Body SAR 1 06 W kg PCS Head SAR 0 651 W kg PCS Body SAR SAR information on this and other model phones ...

Page 54: ...less phones Base stations are thus not the primary subject of the safety questions discussed in this document 104 What is the FDA s role concerning the safety of wireless phones Under the law the FDA does not review the safety of radiation emitting consumer products such as wireless phones before they can be sold as it does with new drugs or medical devices However the agency has authority to take...

Page 55: ...ddress 106 What are the results of the research done already The research done thus far has produced conflicting results and many studies have suffered from flaws in their research methods Animal experiments investigating the effects of radio frequency energy RF exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories A few an...

Page 56: ...hone use and increasing the distance between the user and the RF source will reduce RF exposure 108 important questions about the effects of exposure to radio frequency energy RF The FDA has been a leading participant in the World Health Organization international Electromagnetic Fields EMF Project since its inception in 1996 An influential result of this work has been the development of a detaile...

Page 57: ...rdiac pacemakers and defibrillators from wireless telephones This test 110 Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all For example the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000 They noted that no evidence exists that using a wireless phone causes brain t...

Page 58: ...inal draft a joint effort by FDA medical device manufacturers and many other groups was completed in late 2000 This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI FDA has tested wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers IEEE This standard specifie...

Page 59: ...ternet Association 114 convenience and safety to your wireless phone with one of the many hands free accessories available today 3 Position your wireless phone within easy reach Be able to access your wireless phone without removing your eyes from the road If you get an incoming call at an inconvenient time let your voice mail answer it for you 4 Let the person you are speaking with know you are d...

Page 60: ...uspension or denial of telephone services to the offender or legal action or both 116 US food and Drug Administration http www fda gov cellphones FCC Notice The phone may cause TV or radio interference if used in close proximity to receiving equipment The FCC can require you to stop using the phone if such interference cannot be eliminated Vehicles using liquefied petroleum gas such as propane or ...

Page 61: ...and charging guidelines found in your How To Guide 118 Product Performance Getting the Most Out of Your Signal Reception The quality of each call you make or receive depends on the signal strength in your area You will know that you have a signal when you hear a dial tone If you do not have a dial tone there is no signal in that immediate area If you re inside a building being near a window may gi...

Page 62: ...o come in contact with metal objects such as coins keys or jewelry 120 Battery charging time depends on the remaining battery charge and the type of battery and charger used The battery can be charged and discharged hundreds of times but it will gradually wear out When the operation time talk time and standby time is noticeably shorter than normal it is time to buy a new battery If left unused a f...

Page 63: ...roperly call customer service at 1 800 733 6632 The personnel there will assist you and if necessary arrange for service 122 Do not crush puncture or put a high degree of pressure on the battery as this can cause an internal short circuit resulting in overheating Dispose of used batteries in accordance with local regulations In some areas the disposal of batteries in household or business trash ma...

Page 64: ...125 The Fine Print Topics Covered Intellectual Property Disclaimer of Warranties Standard Limited Warranty 124 GH68 085806_Touch_1005_Qx6 qxp 10 12 06 4 58 PM Page 127 ...

Page 65: ...which is otherwise the property of Samsung and GreatCall or their respective suppliers relating to the Cellular Phone including but not limited to accessories parts or software relating there to the Phone System is proprietary to Samsung and GreatCall and their respective suppliers and is protected under federal laws state laws and international treaty provisions Intellectual Property includes but...

Page 66: ...rge to Purchaser any defective component part of Product To obtain service under this Limited Warranty Purchaser must return Product to an authorized phone service facility in an adequate container for shipping accompanied by Purchaser s sales receipt or comparable substitute proof of sale showing the date of purchase the serial number of Product and the sellers name and address To obtain assistan...

Page 67: ...MAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO 130 Product call Samsung Customer Care at 1 888 987 4357 Upon receipt SAMSUNG will promptly repair or replace the defective Product SAMSUNG may at SAMSUNG s sole option use rebuilt reconditioned or new parts or components when rep...

Page 68: ...OR AS LIMITED AS THE LAW PERMITS THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD PARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE ARE NO CONDITIONS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE AS TO THE QUALITY CAPABILITIES OPERATIONS PERFORMANCE OR SUITABILITY OF ANY THIRD PARTY SOFTWARE OR EQUIPMENT WHETHER SUCH THIRD PARTY...

Page 69: ...bers on your Phone List 41 Numbers not on your Phone List 39 Operator calls 38 Placing a call 38 Voice dialing 65 Voicemail 61 Call history 57 Reviewing and returning calls 58 Contacting us 14 Customer Agreement 69 D Display screens Inside the phone 26 Outside the phone 22 Deleting Numbers 54 Voicemail 64 E Emergency calls 40 Ending a call 37 F Features on your OneTouch phone 17 List of features 1...

Page 70: ...sistance 15 Jitterbug Web site 14 M Making calls Calling a Jitterbug operator 38 911 Calls 32 My Choice Calls 40 Non phone list numbers 39 Phone List numbers 41 Returning calls 58 Voice dialing 66 Menu features 44 Messaging Alert notification 23 Deleting messages 64 Listening to voicemail messages 63 Record a greeting 63 O Operator calls 38 P Passwords 12 Phone List How to use it 48 Phone settings...

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