Troubleshooting
(Continued)
Flue or inlet blockage.
Clear blockage.
Excessive flame “lift off”.
Unit fails to heat.
Recirculation of flue gases.
Flue incorrectly installed.
See “Room fan not operating”
See “Room fan not operating”
Incorrect gas type or pressure setting.
Ensure correct gas type, injector size,
and pressure setting.
Gas supply blockage.
Check injector, burner supply pipe, &
valve for foreign matter.
Unit goes out after period
of time and will not
relight.
Excessive heat above unit
after shut down.
Burner tube “lifted”.
Refer manufacturer for instructions.
Has reached thermostat set temperature.
Wait for room temperature to drop
below set temperature.
“Confusion” between heater and
thermostat remote.
“Re-learn” remote to heater.
Gas has run out.
Check gas supply.
See “Room fan not operating”.
See “Room fan not operating”.
Fan wired incorrectly.
Replace fan.
Thermister faulty.
Replace thermister lead.
Derwent High Efficiency Gas Log Fire
30
Incorrect gas type or pressure setting.
Loose Door
Ensure correct gas type, injector size,
and pressure setting.
Ensure door is properly sealed and
arrows on door tabs point down.
Excessive flame height.
