1 888 275 4538
MVP GROUP
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P a g e
MANUFACTURERS LIMITED WARRANTY
MVP Group (JET TECH) hereby warrants all new ware-washers bearing the name “JET TECH” and
installed within the continental united states of America or Canada to be free from defects in
material or workmanship, under normal and regular usage and operation, for a period of one (1)
year following the date of original installation, (unless specified otherwise) but in no event can
exceed eighteen (18) months from the date of shipment from the factory.
If a defect in material(s) or workmanship is detected; or found to exist within the stated period
above, MVP Group at its sole discretion, shall either repair or replace any part which has proven
to fail within the machine; providing that the equipment has not been altered or tampered with in
any manner, has been installed correctly as per the owner’s manual, and maintained and
operated in complete accordance with this manual.
The labor cost to repair or replace any part proven to be defective, as per above clause(s), shall be
covered by MVP Group, within the continental United States of America or Canada; provided that:
prior authorization for this labor was approved by MVP Group, the service work was performed by
an authorized service agency; and that this agency installed an original and genuine JET TECH part
in the machine. Any repair work performed by a non-authorized service company remains the sole
responsibility of the user, and MVP Group will not be held responsible. The installation of any
generic part will not be valid; and therefore voids this warranty. All authorized labor coverage
shall be limited to regular hourly rates only. Any supplemental hourly rates or charges, such as
weekends or emergency premiums remain the responsibility of the user.
MVP Group hereby states that: warranty travel time shall be limited to, and without exception, a
round-trip total of two (2) hours or mileage up to a maximum of one hundred (100) miles round-
trip. Any charges exceeding those stated herein must have prior authorization by the factory.
Exceptions to above warranty are: (a) damages resulting from shipping, handling or abuse. (b)
Incorrect installation and/or connections. (c) Unauthorized adjustments or calibration of any
thermostats or timers. (d) Faults due to lack of regular maintenance or cleaning of any internal
part(s). (e) Replacement of any wearable items such as: curtains, or peristaltic squeeze tubing or
gaskets. (f) Excessive lime, mineral, alkali or hard water conditions and (g) poor results due to: use
