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SECTION 9
– Troubleshooting
9.1 ERROR CODES
Refer to the table below to diagnose error codes. If you require further assistance contact Jenway
Help (refer to section 9.2).
Error Code
Error Name
Issue
Err 1
Dark cal error
This error occurs when the 6305 closes the shutter to block
light entering the sample chamber. If the detector output does
not fall to a level normally associated with a dark cal then this
error is indicated. The most likely cause is that the sample
chamber lid is not closed.
Err 2
Light cal error
This error indicates that there is insufficient light to calibrate to
100%. The most likely cause is that the light at the selected
wavelength is being absorbed by a sample in the sample
chamber.
This error can also be caused if the lamp has failed.
Err 3
Concentration
calibration error
The calculated factor is outside the instrument range.
Recalibrate the instrument using a standard of lower
concentration.
Err 5
Lamp Failure
The instrument is unable to detect a peak signal for wavelength
calibration. Possible causes of this error are that the lamp has
failed or that a sample has been left in the sample chamber
during start-up.
Err 6
Power on self-test
error
Detector signal with the lamp off exceeds the preset threshold.
Possible cause is that the sample chamber lid is not closed.
Err 7
Power on self-test
error
The instrument is unable to detect the monochromator
reference position sensor. Please contact Bibby Scientific
service or your local distributor.
9.2
TECHNICAL SUPPORT
Jenway have a dedicated Technical Support team made up of experienced scientists who are on
hand to help with any applications advice and questions you may have about our products and how
to use them. If you require any technical or application assistance please contact the team at:
E-mail:
Phone: +44 (0)1785 810433
Summary of Contents for 6305
Page 1: ...Operating Manual 635 015 REV B 06 14 Model 6305 Spectrophotometer...
Page 2: ...2...
Page 19: ...19 measured...
Page 26: ...26...
