Javad TRIUMPH-1, Operator'S Manual

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Troubleshooting
Technical Support
141
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• The baud rate is the rate at which the receiver transmits differential messages to the
receiver and vice versa. Change the baud rate to that which your receiver supports.

.The Base and Rover receivers use different radio link parameters.
• Configure the Base and Rover radio receivers according to the procedures listed in the
applicable section.

The distance between the Base and Rover is too far.
• Close the distance between the Base and Rover.
• Use repeaters to increase radio coverage.

There may be a source of radio interference that disrupts radio communications.
• Change the RF channel (if possible).
• Use a spectrum analyzer to detect the radio characteristics of the interfering signal and
change your system’s configuration accordingly.
• Remove the source of jamming signal or relocate your radio antennas (if possible).
The receiver does not start data logging

The memory option is disabled or expired.
• Check that the memory option is enabled. For details, see “Checking an OAF” on page 84.

The receiver’s memory has no free space.
• Download and/or delete data files to free up space for new files (see “Downloading Files
to a Computer” on page 79 and “Deleting Files” on page 82).
• Use the AFRM feature. See“MinPad Configuration” on page 66.
7.4. Technical Support
If the troubleshooting hints and tips in this Operator’s Manual fail to remedy the problem, contact
JAVAD GNSS Support.
Before contacting JAVAD GNSS Customer support about any problems with the receiver, see
“Check This First!” on page 137 for some solutions that may fix the issue.
The JAVAD GNSS website provides current information about our line of products. The support
area of the website provides access to frequently asked questions, configuration procedures,
manuals, e-mail support, etc. To access the JAVAD GNSS website, use: www.javad.com